Customer Services Staff (Chinese speaking/ Hoan Kiem, HN)ID:27872
12,500,000 VND ~ 18,500,000 VNDHà Nội (Chung)khoảng 11 giờ trướcTổng quan
Mức lương
12,500,000 VND ~ 18,500,000 VND
Ngành
Trading(Chemicals/Materials)
Mô tả công việc
- Operate and maintain the Customers’ SRM systems, ensuring accurate data management and smooth processing of customer-related documents.
- Prepare and send Statements of Account (SOA) to customers on a regular basis, proactively supporting timely payments and minimizing overdue balances.
- Make delivery plan for customers
- Control PO from the customers and closely working with customer for delivery to satisfy customer requirements.
- Handling precursor declaration and chemical declaration for imported cargo & exported cargo (if any)
- Control & manage NG & return NG to suppliers/customers.
- Be responsible to place PO to suppliers; follow up and control this category of materials to meet the timing and reliability of the company.
- Based on Purchase Requisition, or forecast from Sale team, purchase materials per purchasing procedure and company’s policies.
Trình độ
Yêu cầu
[MUST]
- Graduated from University with a relevant major or an equivalent university degree.
- Chinese proficiency: HSK Level 5 or above
- English: Upper-Intermediate Level
- Good Excel skills
- Good at communication, and interpersonal skills.
- About 2-year customer support experience in import-export, purchasing, and logistics
- Hard working, responsible, and reliable person
- Problem-Solving Skills
- Ability to work under high pressure and can work overtime.
[PREFER]
- SAP knowledge is an advantage.
- Have customer support experience in the Plastics or Chemical fields is a plus.Tiếng Anh
Upper-Intermediate Level
Ngôn ngữ khác
Chinese
Thông tin bổ sung
Phúc lợi
- Bonus (2 times/year) & salary reviewed based on working performance
- Premium annual health check
- Full premium healthcare package for employee and family
- Company trip once a year (Oversea/domestic)
- Language allowance policy
- Flexible working regime
- Work from home regime
- Business trip allowance
- Social Insurance, Healthcare Insurance, Annual leaves, etc. as labor lawGiờ làm việc
8:00 ~ 16:30
Ngày nghỉ
Sat, Sun, National Holiday
Hạng mục công việc
Vui lòng đăng nhập.