Customer Services Staff (Chinese speaking/ Hoan Kiem, HN)ID:27872

12,500,000 VND ~ 18,500,000 VNDHà Nội (Chung)khoảng 11 giờ trước

Tổng quan

  • Mức lương

    12,500,000 VND ~ 18,500,000 VND

  • Ngành

    Trading(Chemicals/Materials)

  • Mô tả công việc

    - Operate and maintain the Customers’ SRM systems, ensuring accurate data management and smooth processing of customer-related documents.
    - Prepare and send Statements of Account (SOA) to customers on a regular basis, proactively supporting timely payments and minimizing overdue balances.
    - Make delivery plan for customers
    - Control PO from the customers and closely working with customer for delivery to satisfy customer requirements.
    - Handling precursor declaration and chemical declaration for imported cargo & exported cargo (if any)
    - Control & manage NG & return NG to suppliers/customers.
    - Be responsible to place PO to suppliers; follow up and control this category of materials to meet the timing and reliability of the company.
    - Based on Purchase Requisition, or forecast from Sale team, purchase materials per purchasing procedure and company’s policies.

Trình độ

  • Yêu cầu

    [MUST]
    - Graduated from University with a relevant major or an equivalent university degree.
    - Chinese proficiency: HSK Level 5 or above
    - English: Upper-Intermediate Level
    - Good Excel skills
    - Good at communication, and interpersonal skills.
    - About 2-year customer support experience in import-export, purchasing, and logistics
    - Hard working, responsible, and reliable person
    - Problem-Solving Skills
    - Ability to work under high pressure and can work overtime.

    [PREFER]
    - SAP knowledge is an advantage.
    - Have customer support experience in the Plastics or Chemical fields is a plus.

  • Tiếng Anh

    Upper-Intermediate Level

  • Ngôn ngữ khác

    Chinese

Thông tin bổ sung

  • Phúc lợi

    - Bonus (2 times/year) & salary reviewed based on working performance
    - Premium annual health check
    - Full premium healthcare package for employee and family
    - Company trip once a year (Oversea/domestic)
    - Language allowance policy
    - Flexible working regime
    - Work from home regime
    - Business trip allowance
    - Social Insurance, Healthcare Insurance, Annual leaves, etc. as labor law

  • Giờ làm việc

    8:00 ~ 16:30

  • Ngày nghỉ

    Sat, Sun, National Holiday

  • Hạng mục công việc