Tuyển dụng 24: việc làm tại Dịch vụ khách hàng
B2B Client Relations Senior Staff (Thach That/Hanoi) ID:28072
16,000,000 VND ~ 22,000,000 VNDThach That - Quoc Oai Industrial ParkMô tả công việc
[Scope of Work & Responsibilities]• Accurate Communication & Coordination o Understand the background of client requests (e.g., delivery changes) o Verify facts and coordinate with internal departments (e.g., logistics) to ensure accurate responses • Incident Management & Problem Solving o Quickly assess situations such as delivery delays or unexpected issues o Propose logical, fact-based alternative solutions and lead resolution • Client Communication & Relationship Management o Maintain regular communication with clients o Build and strengthen long-term, trust-based relationships • Client Insight Analysis & Reporting o Analyze client feedback and needs based on facts (without assumptions) o Provide accurate and structured reports to management
Phúc lợi
• Full statutory insurance (SI, HI, UI)
• 13th-month salary & performance bonus
• Annual leave, salary review & company trip
• Health insurance & seniority allowance
• Shuttle bus provided
• Allowances: lunch, transportation, childcare
• Team building activitiesImport/Customs Logistics Senior Staff (Thach That/Hanoi) ID:28071
16,000,000 VND ~ 22,000,000 VNDThach That - Quoc Oai Industrial ParkMô tả công việc
Responsibilities• Import/Export Management & Compliance (50%) o Oversee assigned operations and ensure compliance with Vietnamese regulations (including tax exemption requirements) • Client Communication (20%) o Act as the main contact for logistics operations o Provide accurate updates and build strong client relationships • Troubleshooting (20%) o Handle customs discrepancies or transport incidents o Propose alternative solutions to avoid delays • Team Support (10%) o Support junior staff, review documents, and share know-how
Phúc lợi
• Full statutory insurance (SI, HI, UI)
• 13th-month salary & performance bonus
• Annual leave, salary review & company trip
• Health insurance & seniority allowance
• Shuttle bus provided
• Allowances: lunch, transportation, childcare
• Team building activitiesGeneral Director AssistantID:24530
20,000,000 VND ~ 25,000,000 VNDDist 11Mô tả công việc
【Job Summary】- Responsible for supporting the General Director in all activities.【Job description】(details)- Provide comprehensive administrative support to the General Director.- Manage the General Director's schedule, including meetings, appointments, and travel arrangements.- Prepare and edit correspondence, reports, and presentations in both Japanese and English.- Act as a liaison between the General Director and other departments, ensuring smooth communication and collaboration.- Handle confidential information with discretion and professionalism.- Organize and maintain the office filing system and records.- Assist in organizing company events, meetings, and conferences.- Perform other duties as assigned by the General Director.【Company/Job Attraction】- Meal allowance- Chance to overseas business trip - A dynamic and supportive work environment.- Full benefits package
Phúc lợi
- 1 month Bonus
- Insurances related to Vietnamese law
- Other allowances are included in the Basic Salary
- Meal allowanceSales and Customer Service (Japanese line customer)ID:27569
-Binh DuongMô tả công việc
【Job Summary】- Responsibility as a Sales cum Customer Service【Main responsibilities】- Reply to Japanese customers via phone or email- Develop product and customer service- Find new customers- Assist in checking the general factory quality 【Company/Job Attraction】- Many opportunities to learn and advance in career- Young, dynamic, and positive working environment
Phúc lợi
- Social/ Health Insurance according to Law
- Bonus/ Salary Review: once a year
- Company TripNhân viên Dịch vụ khách hàng (Hòa Mạc, Hà Nam)ID:18265
11,000,000 VND ~ 13,000,000 VNDHa NamMô tả công việc
• Nhận đơn hàng từ khách hàng.• Phối hợp với các phòng ban để giao sản phẩm đúng hạn theo đơn hàng của khách hàng.• Khi xảy ra vấn đề về chất lượng, vị trí này cần phối hợp với các phòng ban trong công ty để xử lý.• Quản lý tiến độ phối hợp với trụ sở chính tại Nhật Bản và các chi nhánh khác ở ASEAN như Trung Quốc.• Thực hiện các công việc khác theo yêu cầu của Quản lý.
Phúc lợi
• Bảo hiểm xã hội
• Thưởng hiệu suất (2 lần/năm: tháng 6 và tháng 12)
• Phụ cấp chuyên cần
• Bảo hiểm sức khỏe: MSIG
• Xét tăng lương: 1 lần/năm
• Tiệc cuối năm
• Du lịch công tyAdmin staff (SaaS / Tan Binh)ID:28059
12,000,000 VND ~ 15,000,000 VNDTan BinhMô tả công việc
【Job Summary】We are seeking a dedicated Administrative Professional to manage the back-office operations of our Ho Chi Minh City office. You will be responsible for ensuring that all general affairs and preliminary accounting tasks are handled with high precision and care. This role is ideal for someone who enjoys supporting a team and maintaining an organized work environment in a Japanese business setting.【Responsibilities】- Invoice management and processing.- General affairs and office maintenance. - Organizing and filing company documents. -Coordinating with the local representative and external partners.- Assisting and coordinating with the external accounting firm. - Daily operational administrative support. - Managing office supplies and logistics.- Internal communication support.- Data entry and record keeping.- Other related tasks.【Job Attraction】Work-Life Balance: Stable working hours and weekends off in a professional environment. Key Support Role: Become the backbone of the local office, working closely with the representative. Skill Development: Gain experience in Japanese-style administrative standards and back-office management.
Phúc lợi
<What you will be offered>
- Salary: a raise once a year
- 13 months' salary per year
- Windows Laptop for all staff
- Participate in insurance and annual health check-up programs
- Parking fee covered
- Transportation feeAdmin cum operation staff (HCM/N2)ID:28054
10,000,000 VND ~ 15,000,000 VNDDist 1Mô tả công việc
【Job Summary】This is an exciting opportunity for a dynamic professional to join a newly established Japanese cafe as a founding member. The company is dedicated to bringing authentic Japanese flavors and service culture to Vietnam, starting with their first flagship store in a prime location. As an Admin & Shop Support Specialist, you will play a crucial role in the pre-opening phase and ensure smooth daily operations after the launch.The successful candidate will handle a wide range of administrative duties, from legal documentation to supplier coordination, while also providing hands-on support at the cafe. We are looking for a versatile individual who is passionate about the F&B industry and thrives in a fast-paced, startup environment. Your contribution will directly impact the success of the brand's entry into the Vietnamese market.【Responsibilities】- Coordinate with vendors and suppliers for equipment, ingredients, and interior work.- Manage office administrative tasks including filing, procurement, and payment processing.- Support recruitment and training coordination for kitchen and service staff.- Assist in managing staff shifts, attendance, and payroll data.- Translate documents and interpret during meetings between Japanese managers and local partners.- Support shop floor operations during busy hours or grand opening events.- Monitor and manage inventory levels of office and cafe supplies.- Communicate with the building management or local authorities for operational compliance.- Other related tasks as assigned by the General Manager.【Company/Job Attraction】- This is new company, you can try challenging job- You can work with a high level of discretion
Phúc lợi
- Employment insurance
- Health insurance
- Social insurance
- Salary review: Once a year
- Company tripsTuyển gấp -Nhân viên Dịch vụ Khách hàng Quốc tế (Hà Nội)ID:26939
13,000,000 VND ~ 18,000,000 VNDHanoi (General)Mô tả công việc
Vai trò: Quản lý toàn bộ các hoạt động thương mại quốc tế của công ty.________________________________________CÁC TRÁCH NHIỆM CHÍNH: • Xử lý các đơn hàng bán hàng quốc tế.• Thực hiện mua hàng hóa và nguyên vật liệu từ nhiều quốc gia thông qua hệ thống mạng lưới của công ty.• Quản lý nhập kho hàng hóa tại các kho ở Hồng Kông và Việt Nam.• Quản lý tiến độ giao hàng nhằm đáp ứng yêu cầu của khách hàng.• Sắp xếp các chuyến hàng, thực hiện các hoạt động xuất nhập khẩu theo quy định hải quan Việt Nam, phối hợp với các công ty giao nhận vận tải (forwarders).• Phối hợp với các Phòng/Ban khác để hỗ trợ khách hàng (giải đáp thắc mắc, xử lý khiếu nại, vấn đề tín dụng...).• Thực hiện các công việc khác được quản lý giao phó theo từng thời điểm.
Phúc lợi
- Trợ cấp Ăn trưa: 850.000 VNĐ/tháng (Đã gồm trong lương gross)
- Trợ cấp Đi lại/Di chuyển: 1.250.000 VNĐ/tháng ( đã gồm trong lương gross)
- Du lịch công ty
- Bảo hiểm xã hội, Bảo hiểm y tế theo quy định
- Thưởng hàng năm (Annual Bonus)
- Gói thù lao/Đãi ngộ hấp dẫn và xứng đáng
Môi trường làm việc chuyên nghiệp- Ứng viên trúng tuyển sẽ được hưởng chế độ đãi ngộ hấp dẫn
- Cơ hội làm việc trong môi trường chuyên nghiệp.PRODUCTION MANAGERID:28016
30,000,000 VND ~ 40,000,000 VNDBinh TanMô tả công việc
【Job Summary】- Implement tasks as assigned by the Management Board.- Directly participate in managing and operating production work in the factory.- Be responsible for establishing rules and regulations for the production workshop.【Job description (details)】- Advise and support the Factory Manager in developing daily/monthly/quarterly production plans for approval by superiors; and be responsible for organizing the implementation according to the approved plan.- Supervise and motivate teams/groups of workers in implementing objectives and plans according to assigned procedures and regulations.- Monitor and track daily/weekly/monthly production activities; identify shortcomings, conduct analysis and evaluation to find solutions.- Promptly report any issues regarding productivity, quality, equipment, labor, etc., to the Director for guidance and resolution.- Implement and manage the factory's production activities.- Directly supervise and direct the work of Team Leaders, Group Leaders, and Deputy Supervisors, ensuring effective coordination in work execution.- Be responsible for managing personnel and the production line.- Inspect and control the production process, productivity, and quality during each shift of each team/group in the factory; manage and tighten production efficiency to avoid delays in work progress.- Regularly inspect and evaluate non-conformities in the production process (personnel allocation, work coordination, quality of machinery and equipment, etc.) to find the causes and rectify them; at the same time, proactively prevent and find ways to improve.- Regularly monitor and inspect machinery and equipment during the shift, ensuring everything operates stably without damage or malfunction.- Develop, guide, and supervise the implementation of procedures and work instructions related to production activities.- Directly or indirectly guide workers on proper operation and compliance with occupational safety, environmental hygiene, and fire prevention regulations within the company.- Develop and improve standard production procedures, and train and educate workers.- Approve worker skill levels and qualifications, and propose salary increases and rewards for the factory workforce for approval by superiors.- Regularly monitor and encourage workers to complete their work; at the end of the day, remind workers to arrange goods neatly and maintain a clean workplace.- Monitor, care for, and promptly address the spiritual and material well-being of workers.- Organize and conduct regular and ad-hoc meetings with team leaders and group leaders of the production workshop.- Resolve related issues and any problems that arise.- Perform other tasks as directed and assigned by the management board.【Company/Job Attraction】- Opportunity to learn and improve your skill with international standards.- Professional, dynamic working environment - Full benefits package
Phúc lợi
- Telephone allowance
- Work equipment allowance
- Computer provided
- Social insurance, annual health check-ups
- 13th-month bonusQC DEPUTY MANAGERID:28015
20,000,000 VND ~ 25,000,000 VNDBinh TanMô tả công việc
【Job Summary】- Ensure high-quality industrial laundry services, adhering to occupational safety regulations and relevant quality management standards.- Develop and implement the company's quality management system; promote continuous improvement and optimize operational processes.【Job description (details)】- Develop, implement, and maintain a quality management system according to appropriate standards (e.g., ISO 9001, 14001, 45001, or the company's internal standards).- Plan and manage quality improvement programs, optimizing laundry, packaging, transportation, and logistics processes.- Establish and monitor quality KPIs (process accuracy, service error rate, order processing time, rework rate, etc.).- Manage internal quality audits, process inspections, and evaluations of suppliers and related partners.- Develop and train personnel on quality management, safety standards, and work procedures.- Coordinate with operations, engineering, safety, and customer service departments to ensure consistent quality throughout the service supply chain.- Analyze quality data, prepare periodic reports for management, and propose corrective actions.- Identify and manage risks related to quality and workplace safety; propose mitigation measures.【Company/Job Attraction】- Opportunity to learn and improve your skill with international standards.- Professional, dynamic working environment - Full benefits package- The opportunity to work in a large corporation, nice background for future career path
Phúc lợi
- Telephone allowance
- Work equipment allowance
- Computer provided
- Social insurance, annual health check-ups
- 13th-month bonus