Tuyển dụng 18: việc làm tại Dịch vụ khách hàng
Sales Staff (Dist 1/N2) ID:29095
10,000,000 VND ~ 15,000,000 VNDDist 3Mô tả công việc
Responsible for supporting the Sales Coordinate tasks.【Job description (details)】- Receive the client's order and prepare for it.- Communicating with customers and suppliers - Make quotation for customer- Make data for sales monthly report- Other job will be discussed more in the interview.- Other tasks assigned by Japanese GM【Company/Job Attraction】- Parent company is listed company in Japan
Phúc lợi
- Social insurance, healthcare, unemployment
- Health check
- Company trip
- Increase your annual salary
- 13th bonusPricing Staff (Freight Forwarding/Hanoi)ID:29076
15,000,000 VND ~ 20,000,000 VNDHanoi (General)Mô tả công việc
<Job Summary>This role handles quotation requests and collects and updates freight rates and logistics service costs, with a primary focus on Air Freight Pricing. It also supports Sea Freight, Warehousing, Cross-Border Trucking (CBT), Local Trucking, Customs, and other freight forwarding and logistics services. The role helps provide accurate, competitive, and timely quotations to support Sales/CS and business development.<Job Details>- Receive quotation requests from Sales/CS and provide accurate quotations within the committed lead time.- Advise Sales/CS on transport solutions based on cost, transit time, and service quality.- Collect and update costs for Air Freight, Sea Freight, Warehousing, Cross-Border Trucking (CBT), Local Trucking, customs declarations, and license application services.- Liaise with shipping lines, airlines, NVOCCs, co-loaders, overseas agents, and service providers to obtain competitive rates.- Build, update, and maintain standard rate sheets for each trade lane and customer segment.- Monitor market rate fluctuations, space availability, and transport trends; prepare market rate updates and provide pricing recommendations to the Pricing Supervisor or Manager.- Maintain and expand a supplier network that includes shipping lines, airlines, trucking companies, warehouses, and customs brokers.- Compare rates from multiple sources, negotiate to optimize transportation costs, and evaluate supplier performance based on price, service quality, and responsiveness.- Work with the Operations team to update information on transport capacity, additional costs, and market conditions.- Recommend improvements to pricing policies and processes to shorten response times and increase efficiency.<Attractive Points>- Work for a well-established Japanese logistics group known for its high-quality services and strong global network.- Gain experience in international logistics and supply chain solutions, with opportunities to work in a global business environment.
Phúc lợi
• Social insurance is paid based on the full salary.
• Health insurance is provided.
• A 13th-month salary is provided.
• Bonuses are based on the year-end KPI evaluation.
• Salary reviews are conducted once per year.
• An attendance allowance is provided.
• A lunch allowance is provided.
• A transportation allowance is provided.
• A foreign-language allowance is available for TOEIC 850 or IELTS 6.5, or Japanese N1 or N2.
• A holiday allowance of VND 500,000 is provided three times per year.
• Employees work in a supportive environment.
• Training and career development opportunities are available.
• Employees receive 12 days of annual leave.Project leader (Hanoi)ID:29042
20,000,000 VND ~ 25,000,000 VNDHanoi (General)Mô tả công việc
【Job Summary】Our company is a leading business support firm located in Hanoi, specializing in industrial real estate brokerage, media publication, and corporate transport solutions. We provide comprehensive consulting for foreign enterprises expanding into Vietnam, covering factory site visits, local marketing through our magazine, and business mobility services.As a Project Leader (Business Development), you will drive corporate growth through client acquisition, partnership management, and new media initiatives. You will take ownership of cross-functional tasks, facilitate internal and external stakeholders, and lead projects forward to expand our market presence across various foreign investment sectors.【Responsibilities】-Develop and handle business opportunities for Vietnamese talent with foreign clients.-Manage inquiries and lead generation from local Vietnamese companies.-Manage inquiries and business relations with non-Japanese clients (Taiwan, China, Korea, etc.).-Lead the setup and launch of the official Vietnamese website.-Establish and maintain strategic partnerships with external business partners.-Facilitate communication between internal teams and external stakeholders to drive projects forward.-Identify potential market needs and formulate business development proposals.-Monitor project progress and solve operational issues with high ownership.-Conduct market research and analysis to identify new business opportunities.-Support the creation, review, and management of contracts and legal documents.-Support client communications regarding contracts and payment procedures.-Support clients in updating and revising advertising content in our magazine.-Support publication-related tasks.-Arrange airfare and hotel reservations for business trips.-Support preparation for exhibitions, seminars, events, etc.-Perform other tasks as assigned by supervisors.-Other related tasks.
Phúc lợi
- Social insurance
- Parking allowance
- Cellphone allowance (work-related mobile phone expenses)
- Tet bonus 1 month of basic salary: Provided once per year after one year of employment
- PC will be providedAssistant Relationship Managers ID:26890
30,000,000 VND ~ 40,000,000 VNDDist 1Mô tả công việc
<Job Summary>Support Relationship Managers (RMs) in managing corporate clients and providing corporate banking services.<Job Details>• Assist RMs with client onboarding, transaction processing, and administrative tasks.• Assist RMs in negotiating facility documents, obtaining relevant internal approvals, and communicating with clients in a timely manner.• Assist RMs with marketing activities, including client meetings, as well as projects, credit-related activities, and other assignments.• Perform other related duties as assigned by the Supervisor, Team Head, or Department Head.
Phúc lợi
- Social insurance
- Health insurance
- Year-end party
- Performance bonus paid twice a year
- Company trip
- 16 days of annual leave per year
- Salary review once a year
- 100% salary during the probation periodCustomer Service (Freight Forwarding/Hanoi)ID:29025
15,000,000 VND ~ 22,000,000 VNDHanoi (General)Mô tả công việc
Job OverviewThe Customer Service Staff member handles overseas inquiries, maintains existing business, supports sales for new business, and performs other assigned tasks.Job Description1. Overseas Inquiries:a. Handle daily communications with overseas agents and partners regarding rates, bookings, and shipment updates.b. Provide accurate and timely feedback to internal teams and customers.2. Maintaining Current Business:a. Maintain strong relationships with existing customers to support customer satisfaction and service quality.b. Consult with customers about their issues and requirements, and provide appropriate guidance and solutions.c. Address customer inquiries, quotations, service proposals, complaints, and service recovery professionally.d. Monitor shipment status and proactively inform customers of any issues or delays.3. Sales Support & Business Development:a. Assist the sales team with preparing quotations, proposals, and presentations for new business with existing and prospective clients.b. Follow up on leads and coordinate with operations to support the smooth onboarding of new accounts.c. Gather customer feedback to identify potential cross-selling and upselling opportunities.4. Documentation & Coordination:a. Coordinate with operations and other departments to ensure the smooth handling of shipments.b. Prepare and maintain customer records, reports, and service-related documentation.c. Ensure compliance with company policies and relevant regulations, including those related to credit approval, service contracts, and payment follow-up.5. Other Duties:a. Stay updated on relevant laws, regulations, and industry practices.b. Prepare weekly and monthly reports as required.c. Perform other duties as required by the BOD.
Phúc lợi
• Social insurance is paid based on the full salary.
• Health insurance is provided.
• A 13th-month salary is provided.
• Bonuses are based on the year-end KPI evaluation.
• Salary reviews are conducted once per year.
• An attendance allowance is provided.
• A lunch allowance is provided.
• A transportation allowance is provided.
• A foreign-language allowance is available for TOEIC 850 or IELTS 6.5, or Japanese N1 or N2.
• A holiday allowance of VND 500,000 is provided three times per year.
• Employees work in a supportive environment.
• Training and career development opportunities are available.
• Employees receive 12 days of annual leave.Customer Service StaffID:20881
12,000,000 VND ~ 14,000,000 VNDHanoi (General)Mô tả công việc
<Must>- Graduated from University with a relevant major or an equivalent university degree.- About 1- 2-year experience in import-export, purchasing, and logistics, - Knowledge of Incoterms and experience handling import/export-related documents.- English: Upper-Intermediate level (communicate with foreigners, email..)- Good Excel skills- Good at communication, and interpersonal skills.- Hard working, responsible, teamwork and reliable person- Problem-Solving Skills- Ability to work under high pressure and can work overtime.<Prefer>- Experience in the Plastics or Chemical fields is a plus.- SAP knowledge is an advantage.
Phúc lợi
- Social insurance as required by labor law
- Healthcare insurance as required by labor law
- Annual leave as required by labor law
- Bonus (2 times/year) & salary reviewed based on working performance
- Full premium healthcare package for employee and family
- Premium annual health check
- Overseas or domestic company trip and year-end party
- Work from home regimeNhân viên Hành chính nhân sự - Lễ tân ID:28991
12,500,000 VND ~ 15,500,000 VNDHanoi (General)Mô tả công việc
■ TÓM TẮT CÔNG VIỆC• Chịu trách nhiệm thực hiện các công việc hành chính và lễ tân hàng ngày, bao gồm hỗ trợ nhân viên/người lao động Nhật Bản và người nước ngoài cũng như khách đến công ty.• Thực hiện các thủ tục hành chính liên quan đến visa, giấy phép lao động, thẻ cư trú và các thủ tục khác dành cho người nước ngoài.• Điều phối các dịch vụ văn phòng, đặt chỗ, hồ sơ và các công việc hành chính khác nhằm đảm bảo hoạt động văn phòng diễn ra thuận lợi.■ MÔ TẢ CÔNG VIỆC• Đặt vé máy bay và khách sạn cho nhân viên và khách đến công ty.• Tiếp nhận, phân loại và chuyển phát thư từ, tài liệu hàng ngày.• Chuẩn bị thư mời nhập cảnh và hỗ trợ thu thập hồ sơ xin Giấy phép lao động, Visa và Thẻ cư trú cho người nước ngoài.• Thực hiện các thủ tục xin visa cho nhân viên đi công tác nước ngoài.• Thông báo cho các nhân sự phụ trách liên quan về lịch nhập cảnh và xuất cảnh của người nước ngoài.• Theo dõi và xử lý các khoản thanh toán hàng tháng cũng như công nợ còn tồn đọng liên quan đến dịch vụ chuyển phát nhanh, văn phòng phẩm, nước uống, khách sạn, vé máy bay và các dịch vụ văn phòng khác.• Hỗ trợ người nước ngoài trong thủ tục mở tài khoản ngân hàng.• Hỗ trợ người nước ngoài đăng ký tài khoản định danh điện tử VNeID.• Hỗ trợ sắp xếp lịch khám sức khỏe cho nhân viên Nhật Bản.• Quản lý và mua sắm cà phê, sữa và các vật dụng văn phòng khác.• Đặt nước uống và chuẩn bị đồ uống cho khách.• Sắp xếp SIM và xử lý các vấn đề liên quan đến SIM khi cần thiết.• Đặt làm danh thiếp và bảng tên cho nhân viên.• Đặt báo cho nhân viên Nhật Bản.• Thực hiện các thủ tục thông quan quốc tế cho nhân viên/người nước ngoài.• Xử lý các khiếu nại và vấn đề liên quan đến VNPost, DHL và Daesun; thực hiện đặt dịch vụ với Daesun khi cần thiết.• Hỗ trợ sắp xếp bữa trưa cho khách khi cần thiết.• Thực hiện các công việc hành chính khác theo phân công của quản lý.
Phúc lợi
- 101 ngày nghỉ/năm (bao gồm nghỉ cuối tuần, nghỉ lễ và nghỉ phép của công ty)
- Có 2 đợt thưởng lớn mỗi năm: Lương tháng 13 vào dịp Tết và thưởng theo kết quả kinh doanh vào tháng 4
hàng năm
- Thưởng trên lương cơ bản hàng tháng
- Thưởng doanh thu theo những lần vượt kế hoạch
- Tăng lương định kỳ hàng năm
- Đóng BHXH trên 100% mức lương cơ bản
- Cơ hội thăng tiến rõ ràng, môi trường làm việc chuyên nghiệp, hỗ trợ phát triển nghề nghiệp
- Tiệc tất niên và du lịch hàng năm với quy mô công tyCustomer Service & Sales(Taiwanese native level, Urban Development)ID:28935
2,000 USD ~ 2,500 USDBinh DuongMô tả công việc
【Job Overview】We are looking for a Sales / Customer Relations professional to join a major Japanese real estate developer.You will serve as the main point of contact for Taiwanese customers, providing a wide range of support related to residential and commercial properties.【Job Responsibilities】- Residential properties: Leasing, sales, resale, short-term stay reservations, and coordination with agents- Commercial properties: Event planning, tenant promotions, and advertising activities- Responding to inquiries from residents, property owners, and prospective residents- Planning and organizing events- Attracting and recruiting new residents- Coordinating with agents regarding property sales- Collaborating with the Taiwan Chamber of Commerce and participating in new city tours- Other related duties【Company Highlights】- Join a stable and well-established Japanese real estate developer- No prior experience required – motivated candidates are welcome to apply!- Opportunity to be involved in a large-scale urban development project that will be developed over several years, offering a strong sense of purpose and achievement- Four Japanese locally hired employees are already working at the company, providing a comfortable and supportive working environment
Phúc lợi
- Visa/Work Permit: Company-sponsored
- Private Medical Insurance (International Coverage)
- Annual Salary Review / Salary Increase
- Tet BonusQuản lý logistics (Nhơn Trạch)ID:27362
-Dong NaiMô tả công việc
【Job Summary】- Chịu trách nhiệm về logistics và các vấn đề liên quan đến chứng từ, hoạt động xuất nhập khẩu【Job description (details)】- Làm các chứng từ, thủ tục cần thiết cho hoạt động xuất nhập hàng hóa vào kho thường và kho ngoại quan. Tuân thủ HS code, hải quan.- Theo dõi tờ khai, hợp đồng, invoice, packing list…- Tổng hợp chi phí, theo dõi yêu cầu khách hàng, kiểm tra bảng kê hàng tháng.- Tập hợp, sắp xếp lưu trữ chứng từ kho ngoại quan và kho thường trong nước và nước ngoài. - Thực hiện các công việc khác theo sự phân công của ban lãnh đạo【Company/Job Attraction】- Vì công ty mẹ là công ty niêm yết tại Nhật Bản, nên nó có nền tảng tài chính vững chắc.- Họ đang tập trung vào việc mở rộng kinh doanh ra nước ngoài.
Phúc lợi
- Cơ hội đào tạo ở nước ngoài.
- Trợ cấp thi chứng chỉ TOEIC từ 1.5 triệu VND, chứng chỉ JLPT từ 2 triệu VND.
- Trợ cấp hàng tháng cho chỗ ở, ăn uống, đi lại, xăng xe và điện thoại.
- Thưởng 1-2 lần/năm.
- Khám sức khỏe định kỳ 1 lần/năm.
- Bảo hiểm y tế và xã hội theo quy định của pháp luật.
- Lương tháng thứ 13 và xét tăng lương hàng năm.
- Chuyến đi công tác và hoạt động xây dựng đội nhóm hàng năm của công ty.Japan Desk Assistant (N1 level)ID:28105
25,000,000 VND ~ 38,000,000 VNDHanoi (General)Mô tả công việc
<Job Summary>Support the General Director and General Manager in client relations, reporting, coordination, and business development support.<Job Details>- Assist the General Director and General Manager in maintaining relationships with Japanese clients.- Work with clients in the insurance industry.- Prepare documents for client meetings and follow up on action items after meetings.- Act as a point of contact between the Business Development team and existing/potential clients.- Prepare weekly and monthly reports for the General Manager.- Participate in client relationship activities (e.g., dinners, golf outings).- Support the team to achieve team targets.- Perform other tasks as assigned by the General Manager.<Attractive Points>- First Japanese-owned insurance broker licensed by the Ministry of Finance in Vietnam.- Employees work in prime Grade-A offices and experience a professional Japanese-style culture- Exclusive Core Product
Phúc lợi
- Social insurance
- Healthcare insurance
- Salary review: once per year
- Bonus: twice per year (Dec - 13th month salary, Apr - yearly bonus)
- Company trip: once per year
- Year-end party
- Gifts on holidays/special occasions
- Health check: once per year