Tổng quan

• Mức lương

  30,000,000 VND ~ 35,000,000 VND

• Ngành

  Hospitality/Tourism&Leisure

• Mô tả công việc

  <Job summary>
  You will be in charge of front office task (Reception) as Supervisor
  
  <Detail>
  1. Recruitment and Selection
  - Lead activities which ensure that the hotel has the right talent in the right role;
  - Engage in processes which assist in spotting talent inside and outside the organization;
  - Prepare budget of talent needs based on business strategies;
  - Monitor and align staffing to business needs;
  - Handle selection and recruitment of managerial and above positions and ensure a smooth onboarding
  experience;
  
  2. Performance Assessment and Feedback
  - Organize annual performance appraisal process;- Work with managers to analyze performance by identifying area for improvement;
  - Provide an environment which supports open ongoing feedback and coaching to breach gaps for better
  performance;
  
  3. Learning and Development
  - Plan training for future skill requirements and not just current;
  - Ensure development and implementation of annual training plan training to address and narrow the
  performance gap;
  - Evaluate the effectiveness of the training;
  
  4. Career Management
  - Understand the career ambitions of star talent and ensure this is communicated within the leadership
  team and to corporate;
  - Provide communication on career paths available;
  
  5. Policies and Procedures
  - Follow Human Resources policies and procedures;
  - Ensure departmental SOPs are communicated and implemented throughout the hotel;
  - Communicate on Human Resources policies and procedures to all employees;
  
  6. Compensation and Benefits
  - Conduct annual salary review process;
  - Participate and analyze market data to benchmark compensation package to remain competitive in
  order to attract and retain employees;
  - Review compensation to ensure and maintain internal equity and competitive with the industry norm;
  
  7. Administration:
  - Be in charge of all administrative documents
  - Make forms, regulations, contracts as General Director’ directions
  - Organize meetings and briefings as requested
  - Manage administrative costs, such as telephone charges, taxi charges, express mails, stationaries,
  leasing house fees, meeting fees, etc.
  - Control services from suppliers such as house leasing, transportation, consulting services, insurance
  service and other suppliers
  - Expat matters such as working permit, visa, temporary resident card, business trip (if any)
  - Welcome authorities and inspectors to visit the Hotel
  - Contact authority departments to follow up the required administrative documents (if any)
  - Make periodical administrative reports to submit to authority departments
  - Manage assigned outsourcing services related to the hotel operation