15个职位: 招聘信息 客戶支援
Assistant Relationship Managers ID:26890
30,000,000 VND ~ 40,000,000 VNDDist 1工作内容
<Job Summary>Support Relationship Managers (RMs) in managing corporate clients and providing corporate banking services.<Job Details>• Assist RMs with client onboarding, transaction processing, and administrative tasks.• Assist RMs in negotiating facility documents, obtaining relevant internal approvals, and communicating with clients in a timely manner.• Assist RMs with marketing activities, including client meetings, as well as projects, credit-related activities, and other assignments.• Perform other related duties as assigned by the Supervisor, Team Head, or Department Head.
福利制度
- Social insurance
- Health insurance
- Year-end party
- Performance bonus paid twice a year
- Company trip
- 16 days of annual leave per year
- Salary review once a year
- 100% salary during the probation periodCustomer Service (Freight Forwarding/Hanoi)ID:29025
15,000,000 VND ~ 22,000,000 VNDHanoi (General)工作内容
Job OverviewThe Customer Service Staff member handles overseas inquiries, maintains existing business, supports sales for new business, and performs other assigned tasks.Job Description1. Overseas Inquiries:a. Handle daily communications with overseas agents and partners regarding rates, bookings, and shipment updates.b. Provide accurate and timely feedback to internal teams and customers.2. Maintaining Current Business:a. Maintain strong relationships with existing customers to support customer satisfaction and service quality.b. Consult with customers about their issues and requirements, and provide appropriate guidance and solutions.c. Address customer inquiries, quotations, service proposals, complaints, and service recovery professionally.d. Monitor shipment status and proactively inform customers of any issues or delays.3. Sales Support & Business Development:a. Assist the sales team with preparing quotations, proposals, and presentations for new business with existing and prospective clients.b. Follow up on leads and coordinate with operations to support the smooth onboarding of new accounts.c. Gather customer feedback to identify potential cross-selling and upselling opportunities.4. Documentation & Coordination:a. Coordinate with operations and other departments to ensure the smooth handling of shipments.b. Prepare and maintain customer records, reports, and service-related documentation.c. Ensure compliance with company policies and relevant regulations, including those related to credit approval, service contracts, and payment follow-up.5. Other Duties:a. Stay updated on relevant laws, regulations, and industry practices.b. Prepare weekly and monthly reports as required.c. Perform other duties as required by the BOD.
福利制度
• Social insurance is paid based on the full salary.
• Health insurance is provided.
• A 13th-month salary is provided.
• Bonuses are based on the year-end KPI evaluation.
• Salary reviews are conducted once per year.
• An attendance allowance is provided.
• A lunch allowance is provided.
• A transportation allowance is provided.
• A foreign-language allowance is available for TOEIC 850 or IELTS 6.5, or Japanese N1 or N2.
• A holiday allowance of VND 500,000 is provided three times per year.
• Employees work in a supportive environment.
• Training and career development opportunities are available.
• Employees receive 12 days of annual leave.Customer Service StaffID:20881
12,000,000 VND ~ 14,000,000 VNDHanoi (General)工作内容
<Must>- Graduated from University with a relevant major or an equivalent university degree.- About 1- 2-year experience in import-export, purchasing, and logistics, - Knowledge of Incoterms and experience handling import/export-related documents.- English: Upper-Intermediate level (communicate with foreigners, email..)- Good Excel skills- Good at communication, and interpersonal skills.- Hard working, responsible, teamwork and reliable person- Problem-Solving Skills- Ability to work under high pressure and can work overtime.<Prefer>- Experience in the Plastics or Chemical fields is a plus.- SAP knowledge is an advantage.
福利制度
- Social insurance as required by labor law
- Healthcare insurance as required by labor law
- Annual leave as required by labor law
- Bonus (2 times/year) & salary reviewed based on working performance
- Full premium healthcare package for employee and family
- Premium annual health check
- Overseas or domestic company trip and year-end party
- Work from home regimeNhân viên Hành chính nhân sự - Lễ tân ID:28991
12,500,000 VND ~ 15,500,000 VNDHanoi (General)工作内容
■ TÓM TẮT CÔNG VIỆC• Chịu trách nhiệm thực hiện các công việc hành chính và lễ tân hàng ngày, bao gồm hỗ trợ nhân viên/người lao động Nhật Bản và người nước ngoài cũng như khách đến công ty.• Thực hiện các thủ tục hành chính liên quan đến visa, giấy phép lao động, thẻ cư trú và các thủ tục khác dành cho người nước ngoài.• Điều phối các dịch vụ văn phòng, đặt chỗ, hồ sơ và các công việc hành chính khác nhằm đảm bảo hoạt động văn phòng diễn ra thuận lợi.■ MÔ TẢ CÔNG VIỆC• Đặt vé máy bay và khách sạn cho nhân viên và khách đến công ty.• Tiếp nhận, phân loại và chuyển phát thư từ, tài liệu hàng ngày.• Chuẩn bị thư mời nhập cảnh và hỗ trợ thu thập hồ sơ xin Giấy phép lao động, Visa và Thẻ cư trú cho người nước ngoài.• Thực hiện các thủ tục xin visa cho nhân viên đi công tác nước ngoài.• Thông báo cho các nhân sự phụ trách liên quan về lịch nhập cảnh và xuất cảnh của người nước ngoài.• Theo dõi và xử lý các khoản thanh toán hàng tháng cũng như công nợ còn tồn đọng liên quan đến dịch vụ chuyển phát nhanh, văn phòng phẩm, nước uống, khách sạn, vé máy bay và các dịch vụ văn phòng khác.• Hỗ trợ người nước ngoài trong thủ tục mở tài khoản ngân hàng.• Hỗ trợ người nước ngoài đăng ký tài khoản định danh điện tử VNeID.• Hỗ trợ sắp xếp lịch khám sức khỏe cho nhân viên Nhật Bản.• Quản lý và mua sắm cà phê, sữa và các vật dụng văn phòng khác.• Đặt nước uống và chuẩn bị đồ uống cho khách.• Sắp xếp SIM và xử lý các vấn đề liên quan đến SIM khi cần thiết.• Đặt làm danh thiếp và bảng tên cho nhân viên.• Đặt báo cho nhân viên Nhật Bản.• Thực hiện các thủ tục thông quan quốc tế cho nhân viên/người nước ngoài.• Xử lý các khiếu nại và vấn đề liên quan đến VNPost, DHL và Daesun; thực hiện đặt dịch vụ với Daesun khi cần thiết.• Hỗ trợ sắp xếp bữa trưa cho khách khi cần thiết.• Thực hiện các công việc hành chính khác theo phân công của quản lý.
福利制度
- 101 ngày nghỉ/năm (bao gồm nghỉ cuối tuần, nghỉ lễ và nghỉ phép của công ty)
- Có 2 đợt thưởng lớn mỗi năm: Lương tháng 13 vào dịp Tết và thưởng theo kết quả kinh doanh vào tháng 4
hàng năm
- Thưởng trên lương cơ bản hàng tháng
- Thưởng doanh thu theo những lần vượt kế hoạch
- Tăng lương định kỳ hàng năm
- Đóng BHXH trên 100% mức lương cơ bản
- Cơ hội thăng tiến rõ ràng, môi trường làm việc chuyên nghiệp, hỗ trợ phát triển nghề nghiệp
- Tiệc tất niên và du lịch hàng năm với quy mô công tyCustomer Service & Sales(Taiwanese native level, Urban Development)ID:28935
2,000 USD ~ 2,500 USDBinh Duong工作内容
【Job Overview】We are looking for a Sales / Customer Relations professional to join a major Japanese real estate developer.You will serve as the main point of contact for Taiwanese customers, providing a wide range of support related to residential and commercial properties.【Job Responsibilities】- Residential properties: Leasing, sales, resale, short-term stay reservations, and coordination with agents- Commercial properties: Event planning, tenant promotions, and advertising activities- Responding to inquiries from residents, property owners, and prospective residents- Planning and organizing events- Attracting and recruiting new residents- Coordinating with agents regarding property sales- Collaborating with the Taiwan Chamber of Commerce and participating in new city tours- Other related duties【Company Highlights】- Join a stable and well-established Japanese real estate developer- No prior experience required – motivated candidates are welcome to apply!- Opportunity to be involved in a large-scale urban development project that will be developed over several years, offering a strong sense of purpose and achievement- Four Japanese locally hired employees are already working at the company, providing a comfortable and supportive working environment
福利制度
- Visa/Work Permit: Company-sponsored
- Private Medical Insurance (International Coverage)
- Annual Salary Review / Salary Increase
- Tet BonusJapan Desk Assistant (N1 level)ID:28105
25,000,000 VND ~ 38,000,000 VNDHanoi (General)工作内容
<Job Summary>Support the General Director and General Manager in client relations, reporting, coordination, and business development support.<Job Details>- Assist the General Director and General Manager in maintaining relationships with Japanese clients.- Work with clients in the insurance industry.- Prepare documents for client meetings and follow up on action items after meetings.- Act as a point of contact between the Business Development team and existing/potential clients.- Prepare weekly and monthly reports for the General Manager.- Participate in client relationship activities (e.g., dinners, golf outings).- Support the team to achieve team targets.- Perform other tasks as assigned by the General Manager.<Attractive Points>- First Japanese-owned insurance broker licensed by the Ministry of Finance in Vietnam.- Employees work in prime Grade-A offices and experience a professional Japanese-style culture- Exclusive Core Product
福利制度
- Social insurance
- Healthcare insurance
- Salary review: once per year
- Bonus: twice per year (Dec - 13th month salary, Apr - yearly bonus)
- Company trip: once per year
- Year-end party
- Gifts on holidays/special occasions
- Health check: once per yearSales Staff ( Mandarin/Japanese speaking, Ba Dinh - Hanoi)ID:25214
-Hanoi (General)工作内容
Review and making sales report, inventory (materials stock, keep or dispose) production forecast- Making quotation and registering discount price on system- Handling order from customer - Seeking and developing new customer- Visiting and expand business of existing customer- Together with sales assistant solve issues - Responsible for asomplishing sales target - Receive and respond all request from customer- Monthly Making report and meeting to manager - Follow up and collect payment every month
福利制度
- Social insurance.
- salary review: 1 time/ year
- Performance bonus: 2 times/ year (Jan - New Year holiday and After Fiscal Year - Apr).
- Gifts for birthday, official holiday.
- Year End Party
- Company trip
- Having 100 days off per year.Sales Admin（Fresher/Chinese speaking/Dong Da, HN）ID:20218
10,000,000 VND ~ 13,000,000 VNDHanoi (General)工作内容
* Receive information from customers and the Sales Department, and coordinate promptly with related departments* Support Chinese interpretation during customer meetings* Prepare quotations, contracts, ringi applications, Delivery Orders, and receiving documents* Follow up on quotations, purchase orders, contracts, and customer purchasing status* Arrange transportation and monitor delivery schedules until machines and parts reach customer sites* Support preparation of import/export documents for machines and parts* Support visa, work permit, and temporary residence card applications for foreign employees* Conduct quarterly CIT analysis and support general administrative tasks* Manage office documents, products, and other office-related items* Other related tasks as assigned
福利制度
- Bonus 4 times (April, July, October, January)
- Company's trip (depends on performance)
- Social insurance
- Health insurance
- Taxi fee
- Cell phone
- Training (Japan, Singapore)
- Support for studying Korean Language
- Commuting: VND 500,000/month
- Commitment allowancePRODUCTION MANAGERID:28016
30,000,000 VND ~ 40,000,000 VNDBinh Tan工作内容
【Job Summary】- Implement tasks as assigned by the Management Board.- Directly participate in managing and operating production work in the factory.- Be responsible for establishing rules and regulations for the production workshop.【Job description (details)】- Advise and support the Factory Manager in developing daily/monthly/quarterly production plans for approval by superiors; and be responsible for organizing the implementation according to the approved plan.- Supervise and motivate teams/groups of workers in implementing objectives and plans according to assigned procedures and regulations.- Monitor and track daily/weekly/monthly production activities; identify shortcomings, conduct analysis and evaluation to find solutions.- Promptly report any issues regarding productivity, quality, equipment, labor, etc., to the Director for guidance and resolution.- Implement and manage the factory's production activities.- Directly supervise and direct the work of Team Leaders, Group Leaders, and Deputy Supervisors, ensuring effective coordination in work execution.- Be responsible for managing personnel and the production line.- Inspect and control the production process, productivity, and quality during each shift of each team/group in the factory; manage and tighten production efficiency to avoid delays in work progress.- Regularly inspect and evaluate non-conformities in the production process (personnel allocation, work coordination, quality of machinery and equipment, etc.) to find the causes and rectify them; at the same time, proactively prevent and find ways to improve.- Regularly monitor and inspect machinery and equipment during the shift, ensuring everything operates stably without damage or malfunction.- Develop, guide, and supervise the implementation of procedures and work instructions related to production activities.- Directly or indirectly guide workers on proper operation and compliance with occupational safety, environmental hygiene, and fire prevention regulations within the company.- Develop and improve standard production procedures, and train and educate workers.- Approve worker skill levels and qualifications, and propose salary increases and rewards for the factory workforce for approval by superiors.- Regularly monitor and encourage workers to complete their work; at the end of the day, remind workers to arrange goods neatly and maintain a clean workplace.- Monitor, care for, and promptly address the spiritual and material well-being of workers.- Organize and conduct regular and ad-hoc meetings with team leaders and group leaders of the production workshop.- Resolve related issues and any problems that arise.- Perform other tasks as directed and assigned by the management board.【Company/Job Attraction】- Opportunity to learn and improve your skill with international standards.- Professional, dynamic working environment - Full benefits package
福利制度
- Telephone allowance
- Work equipment allowance
- Computer provided
- Social insurance, annual health check-ups
- 13th-month bonusDeputy Manager (North Division, Hanoi)ID:20084
-Hanoi (General)工作内容
1. Client services:• Timely renew insurance policies, strictly following Renewal Guideline of the Division• Follow up client’s growth & requirements• Design insurance program matching with client’s requirement• Keep & develop the relationship with clients/local insurer company• Negotiate terms & conditions with clients and reinsurers• Conduct Insurance seminars for both current and potential clients(explain the cover of insurance policy and claim procedure)• Provide consulting services to clients• Explore new clients2. Business Administration:• Assist supervisors to handle client services• Prepare and submit the Quotations to clients as per Division’s Guidelines• Check the policies issued by Business Processing Division (BP)• Plan client meeting schedules• Strictly follow up Premium Collection• Provide training, supervision and support subordinates.3. Co-ordination with other Divisions for related tasks4. Reports• Timely prepare periodic reports as required by the line manager5. Other office work as required by the Company
福利制度
- Attractive and competitive remuneration package: attractive monthly salary, Guaranteed Bonus, Short-Term Incentive Bonus, various types of allowances (telecommunication allowance, pocket allowance, special language allowance, risk surveyor duty allowance, hotline duty allowance…) and long service award.
- Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).
- Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary…), technical exchange seminar…).
- Minimum of 15 annual leave days; Annual health check-up at high standard level.
- International and professional work environment with high ethic and compliant culture.
- Annual company summer vacation and parties with teambuilding activities and talented performances.