Tuyển dụng 43: việc làm tại Nhân viên dịch vụ khách hàng
Customer Service Engineer (ENG/Hanoi)ID:28836
25,000,000 VND ~ 40,000,000 VNDHanoi (General)Mô tả công việc
【Job Summary】The company is a leading global provider of advanced communication and measurement solutions, dedicated to delivering exceptional technical quality and innovative customer support. In Vietnam, the organization continues to grow its market presence by offering reliable equipment maintenance, calibration, and technical consulting to major industrial clients. The Lead Customer Service Engineer will lead local service operations, manage junior engineers, and drive service quality to achieve high customer satisfaction. Candidates are expected to handle complex troubleshooting, perform calibration activities, and foster strong client relationships to expand overall service business opportunities. 【Responsibilities】-Perform calibration, repair, and technical support for company products and solutions. -Carry out equipment diagnostics, troubleshooting, and repair activities at the service laboratory. -Serve as the primary technical contact for complex customer issues and escalations. -Collaborate with regional service teams to resolve advanced technical cases. -Plan and perform on-site calibration services at customer facilities. -Travel to customer sites for calibration, repair support, technical investigations, and consultations. -Lead and supervise service engineers in their daily operational activities. -Provide coaching, mentoring, and technical development for junior engineers. -Ensure all service activities comply with ISO/IEC 17025 and company quality standards. -Other related tasks.
Phúc lợi
-Annual bonus
-Salary review once per year
-Company trip
-Overseas training opportunities
-Business trip allowance
-Commuting, allowance
-Lunch allowance
-Clothing allowance
-Company laptop provided
-Paid leave: 12 days per year
-Additional company-designated holidays
-Annual health check-upJapan Desk Assistant (N1 level)ID:28105
25,000,000 VND ~ 38,000,000 VNDHanoi (General)Mô tả công việc
<Job Summary>Support the General Director and General Manager in client relations, reporting, coordination, and business development support.<Job Details>- Assist the General Director and General Manager in maintaining relationships with Japanese clients.- Work with clients in the insurance industry.- Prepare documents for client meetings and follow up on action items after meetings.- Act as a point of contact between the Business Development team and existing/potential clients.- Prepare weekly and monthly reports for the General Manager.- Participate in client relationship activities (e.g., dinners, golf outings).- Support the team to achieve team targets.- Perform other tasks as assigned by the General Manager.<Attractive Points>- First Japanese-owned insurance broker licensed by the Ministry of Finance in Vietnam.- Employees work in prime Grade-A offices and experience a professional Japanese-style culture- Exclusive Core Product
Phúc lợi
- Social insurance
- Healthcare insurance
- Salary review: once per year
- Bonus: twice per year (Dec - 13th month salary, Apr - yearly bonus)
- Company trip: once per year
- Year-end party
- Gifts on holidays/special occasions
- Health check: once per yearSALES MANAGER (B2B)ID:28823
25,000,000 VND ~ 35,000,000 VNDBinh TanMô tả công việc
【Job Summary】- Responsible for managing sales activitiesJob description】(details)1. Sales Team Management, Training, and Development- Directly manage the sales team, allocate sales targets, and monitor KPI progress on a weekly/monthly basis to ensure targets are met.- Provide hands-on training and field coaching (accompanying sales staff) to guide customer engagement methods, propose technical solutions, and enhance skills in closing key deals.- Manage customer relationships and credit (control credit limits and manage accounts receivable risks).- Pre-screen dossiers, documents, and operational procedures before submission to the Sales Manager for approval.2. Sales Strategy Implementation- Ensure domestic sales targets are met and maintain relationships with key clients.- Expand the customer base and develop outreach plans targeting various types of food processing plants.3. Export Operations Support- Coordinate with export staff to handle export orders and projects.- Manage key export clients and oversee the progress of order fulfillment. 【Company/Job Attraction】- Opportunity to learn and improve your skill with international standards.- Professional, dynamic working environment - Full benefits package- The opportunity to work in a large corporation, nice background for future career path
Phúc lợi
- Social insurance according to state regulations.
- Salary and bonus based on capacity, considering annual salary increase.
- Annual company trip.
- Annual health check.
- Working hours: 8:00-17:00 (Monday-Friday) (Saturday rests every other week)
- Business allowance.
- Opportunity to study abroad with export customer partners.
- Foreign language allowance (Japanese and English) up to 150 USDSales Assistant ( Mandarin & English speaking, Ba Dinh - Hanoi)ID:28816
-Hanoi (General)Mô tả công việc
Mô tả công việc• Tiếp nhận đơn hàng từ khách hàng, kiểm tra và xác định đúng mã sản phẩm/chủng loại sản phẩm, sau đó nhập đơn hàng vào hệ thống và tiến hành xử lý đơn hàng. • Thông báo thời gian sản xuất dự kiến cho khách hàng. • Theo dõi và cập nhật tình trạng sản xuất, lịch tàu/lịch giao hàng cho khách hàng, đảm bảo đơn hàng được sản xuất đúng tiến độ đã cam kết. • Chuẩn bị chứng từ xuất hàng cho khách hàng và theo dõi sát tiến độ giao hàng, đảm bảo hàng hóa được giao đến khách hàng đúng thời hạn. • Trao đổi, đàm phán với khách hàng và phối hợp với nhà máy để giải quyết các trường hợp đơn hàng bị chậm tiến độ giao hàng. • Chuẩn bị nguyên vật liệu dựa trên dự báo nhu cầu từ khách hàng. • Lập báo giá và soạn thảo hợp đồng bán hàng gửi khách hàng. • Tiếp nhận và phản hồi các yêu cầu, khiếu nại của khách hàng sau bán hàng. • Theo dõi và thu hồi công nợ hàng tháng.
Phúc lợi
- 101 ngày nghỉ/năm (bao gồm nghỉ cuối tuần, nghỉ lễ và nghỉ phép của công ty)
- Có 2 đợt thưởng lớn mỗi năm: Lương tháng 13 vào dịp Tết và thưởng theo kết quả kinh doanh vào tháng 4
hàng năm
- Thưởng trên lương cơ bản hàng tháng
- Thưởng doanh thu theo những lần vượt kế hoạch
- Tăng lương định kỳ hàng năm
- Đóng BHXH trên 100% mức lương cơ bản
- Cơ hội thăng tiến rõ ràng, môi trường làm việc chuyên nghiệp, hỗ trợ phát triển nghề nghiệp
- Tiệc tất niên và du lịch hàng năm với quy mô công tyHunting Sales Supervisor/AM (Freight Forwarding)ID:28759
23,000,000 VND ~ 30,000,000 VNDHanoi (General)Mô tả công việc
We are seeking a high-performing Senior Sales with 5+ years of experience to actively drive new business acquisition while maintaining key client relationships. The primary focus of this role (70%) is pure hunter sales—identifying, pitching, and converting new potential clients to achieve company growth targets. The remaining 30% focuses on growing and protecting existing high-value accounts.KEY RESPONSIBILITIES1. New Business Acquisition & Lead Conversion (70% Focus)- Actively prospect, cold call, and convert targeted sales leads into new commercial customers.- Conduct strategic sales planning and execution in alignment with corporate growth objectives.- Drive the full sales cycle from initial contact and solution presentation to commercial negotiation and contract closing.- Expand market reach by identifying new business opportunities in competitive trade lanes or market segments.2. Client Retention, Account Growth & Relationship Building (30% Focus)- Build, maintain, and deepen long-term strategic relationships with key client decision-makers.- Develop and penetrate existing accounts (Account Retention & Cross-selling) to maximize wallet share.- Follow up closely with active clients to secure repeat orders and maintain high retention rates.3. Commercial Strategy & Target Achievement- Consistently achieve and exceed monthly/quarterly sales targets established by senior management.- Strict adherence to company standard profit margins and discount guidelines during negotiations to protect profitability.- Deepen product knowledge and commercial awareness to provide customized, high-value solutions to prospects.4. Operational Collaboration & Compliance- Work closely with internal operational and support departments to ensure high service quality and client satisfaction.- Protect company and client interests by strictly complying with company policies, risk regulations, and compliance standards.5. Reporting & Data Administration- Maintain comprehensive records of customer visits, meeting notes, agreements, and contact data within the CRM/customer database.- Deliver accurate, timely sales pipeline and forecast reports to Managers and superiors.- Fulfill assigned tasks and additional requirements set forth by the Board of Directors (BOD).
Phúc lợi
• Holiday allowance: 500,000 VND, 3 times per year.
• Company trip.
• Health insurance.
• Family day.
• Year-end party.
• Tet gift.
• Mid-autumn gift.
• Sales allowance: business trip, transportation, telephone.
• Full social insurance according to Vietnam Labor Law.
• 13th and 14th month bonus depending on capacity; annual salary review.
• Working in a dynamic & friendly working environment.
• Training and career development opportunities.Sales EngineerID:22351
25,000,000 VND ~ 35,000,000 VNDThu Duc, Binh DuongMô tả công việc
【Job Summary】- Responsible for sales activities (80% is Japanese company, 20% others) and expand new customers【Job description】- Deal with existing customers and finding new customers.- Do project survey, meet requirements to design and manufacture automatic machines with customers.- Prepare quotations, and submit quotes to customers.- Follow up the quotation submitted to the customer, reciprocate the customer's confirmation until receiving the order.- Discuss and work with engineers about machinery and then deal with customers【Company/Job Attraction】- No KPIs and commissions- Salary adjustment in July each year (5-20%)- Revenue bonus depending on business situation in December (1-3 months salary)- OT will be calculated on Saturday and Sunday
Phúc lợi
- Social/ Health Insurance according to Law
- Bonus/ Salary review
- 13 month salary
- Attendance allowance
- Travel allowance (1km = 1.000VND)
- Language allowance
- Lunch allowance (they will prepare lunch)Local Sales Staff (Binh Phuoc)ID:28732
11,000,000 VND ~ 13,000,000 VNDLam DongMô tả công việc
【Job Summary】- Responsible for sales activities for fertilizer products in Binh Phuoc【Main responsibilities】- Manage and support customers and distributors in the assigned area.- Provide technical consultation on fertilizer products for farmers and distributors.- Conduct market research and update competitor information.- Implement marketing programs and organize farmer workshops as planned by the company.- Prepare periodic reports on business activities, market situations, and customer feedback【Company/Job Attraction】- Opportunity to work in an international environment.- Collaborative and supportive work culture.- Full benefit package
Phúc lợi
- Bonus (depends on performance) on June and December, Min 1month (last year 5months)
- Annual Leave (12 days/Year)
- Salary Review
- 24 hours motor bike Insurance
- Social Insurance
- travel allowance[HCM] Sales ManagerID:28729
-Tan BinhMô tả công việc
【Job Summary】- As the Sales Manager of the HCM office, you will lead the Japanese, Vietnamese, and other sales teams to promote logistics services to Japanese companies and international clients, while supporting the retention of existing customers and the development of new business opportunities.【Job description】- Lead and develop the sales team to achieve sales targets and support sustainable business growth.- Maintain strong relationships with key Japanese and international customers to improve satisfaction and retention.- Identify and develop new business opportunities with Japanese, local, and overseas customers.- Promote the company’s logistics services, including air and sea freight, customs clearance, domestic transport, and warehousing.- Visit key customers and prospects with sales members to understand needs, propose solutions, and support closing deals.- Review and follow up on quotations, proposals, and sales plans to ensure competitiveness, profitability, and feasibility.- Lead customer negotiations on contracts, pricing, and service conditions while balancing customer needs and company profitability.- Coordinate with related departments to ensure smooth and high-quality service delivery.- Monitor sales pipelines, customer activities, market trends, and competitors, and report to management with clear action plans.- Coach and guide sales members to improve customer handling, proposal quality, negotiation skills, and business development ability.- Represent the company at industry events, Japanese business forums, and customer networking activities when required.【Company/Job Attraction】- You can work for a Japanese company.- The atmosphere in the company is very good.
Phúc lợi
• Social & Health Insurance according to gross salary (100% full gross salary)
• Annual leave: 12 days.
• Yearly healthy checking, Yearly company trip, YEP, Staff uniforms, Birthday allowance, giving birth, 13th salary, Accident insurance, Taxi/company car[Hanoi] Project Sales Support ID:28704
15,000,000 VND ~ 20,000,000 VNDHanoi (General)Mô tả công việc
【Job Summary】- Responsible for Sales Support【Job Descriptions 】(details)- Prepare quotations- Communicate with customers- Handle customer complaints- Perform other tasks as instructed by superiors【Company/Job Attraction】- You will have a good career path.- You can use your own skills and experience.
Phúc lợi
- Bonus: 13-month salary (according to the company's regulations)
- Accrual: + According to company regulations
+ Social insurance, health insurance (approximate 90%)
- Development Opportunity: Consider salary increase in March every year, opportunities for promotion.Sales Staff ( Mandarin/Japanese speaking, Ba Dinh - Hanoi)ID:25214
-Hanoi (General)Mô tả công việc
Review and making sales report, inventory (materials stock, keep or dispose) production forecast- Making quotation and registering discount price on system- Handling order from customer - Seeking and developing new customer- Visiting and expand business of existing customer- Together with sales assistant solve issues - Responsible for asomplishing sales target - Receive and respond all request from customer- Monthly Making report and meeting to manager - Follow up and collect payment every month
Phúc lợi
- Social insurance.
- salary review: 1 time/ year
- Performance bonus: 2 times/ year (Jan - New Year holiday and After Fiscal Year - Apr).
- Gifts for birthday, official holiday.
- Year End Party
- Company trip
- Having 100 days off per year.