Application Support EngineerID:22876

13,000,000 VND ~ 27,000,000 VNDDist 3khoảng 1 tháng trước

Tổng quan

  • Mức lương

    13,000,000 VND ~ 27,000,000 VND

  • Ngành

    Manufacturing(Computer/Telecommunication), Manufacturing(Machinery)

  • Mô tả công việc

    【Job Summary】
    - Responsible for supporting on routine work related to software application such as web application, windows based application, ERP system such as SAP, IT infra such as server, network device and many other application and activities which help our IT system can be operated smoothly

    【Job description】(details)
    - Act as point of contact to receive request from user or other department related business to support in timely manner and ensuring services are available and reliable to meet business expectation.
    - Maintain hardware, software and support other activities such as upgrade hardware, component configuration, connectivity problems..etc
    - Manages routine work request by user and follow-up promptly
    - Working closely with other teams (ERP,SAP), Development, Solution Team, Data Center…) and Business Unit to ensure issues and requests are addressed timely.
    - Assist business users in gathering requirement and preparation of Change Request application.
    - Support user in carrying out User Acceptance Test
    - Post deployment support.
    - Update system documentation and training documents/user manual
    - Provide training to users or junior members in team.

    【Company/Job Attraction】
    - Opportunity to learn and improve your skill with international standards.
    - Professional, dynamic working environment
    - Full benefits package
    - The opportunity to work in a large corporation, nice background for future career path

Trình độ

  • Yêu cầu

    <MUST>
    - Graduated from University with major in Japanese or IT is an advantage
    - Good communication in Japanese (from N2 Advanced level)
    - IT career orientation
    - More than 2 years experience working in other business domain
    - Experience as a Tester, a Developer, or good background IT, Software is an advantage
    - Ability to work well on cross functional project teams and foster team commitment to tasks

    <SKILLS>
    - Analytical and problem-solving skills
    - Good interpersonal and communication skills

    <PREFER>
    - Communicate in English is plus
    - Experience working in Japan
    - Have real work experienced in application maintenance support is plus
    - Have knowledge in business process related to finance, logistic are plus
    - Knowledge about computer network, IT infra is plus
    - Experience in playing role as IT Admin is plus

  • Tiếng Anh

    Intermediate Level

  • Ngôn ngữ khác

    English

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