31 Jobs for Customer Support found
Assistant Manager (Outbound team/Long An)ID:25098
20,000,000 VND ~ 23,000,000 VNDLong AnMô tả công việc
【Job Summary】- We are seeking an organized and detail-oriented Warehouse assistant Manager to oversee our warehouse operations in Outbound Team- You're responsible for correcting and resolving the problems arising to ensure out bound delivery to customers is propely managed without delay and full capabilities to fulfill any requirements on out bound team.- You are required to report to Manager and BODs: progress of loading suggestion to change cut off time by progress of picking check WMS reflect result correctly or not. - You are required to manage the team in the specific follwoing jobs related to Outbound operation; Out-bound team inform to Uway, cut off and loading time Uway arrange delivery route and send to LA delivery route confirmation prints out the Packing List & Internal Delivery Note check quantity of Oricon and case in case mismatch, finder will seek unloaded goods in staging area update result to WMS data【Job description】- To leverage warehouse management experience to lead and manage a successful team in an efficient and cost-effective manner.- To utilize expertise in warehouse operations to streamline processes, reduce costs, and maximize efficiency.- Using inventory control systems to ensure accuracy of stock levels, minimize losses, and optimize inventory.- Identify areas of improvement and develop strategies for increasing productivity.- To create a safe working environment by implementing safety protocols and managing hazardous materials.- To build strong relationships with vendors and suppliers to ensure timely delivery of goods.- To develop effective policies, procedures, and workflow processes for the warehouse operations.- To monitor staffs' performance, provide coaching/feedback, and motivate employees to achieve desired goals.- Ensure timely delivery of goods while maintaining quality standards.- Managing daily operations in a fast-paced environment.- Applying extensive knowledge of warehousing methods and principles to maintain optimal inventory levels at all times.- Other tasks assigned by manager and BOD.【Job Attraction】- They established in 2023, so you can grow up with the company together.- We are planning to increase the number of staffs to 150 people in near future, so you will have several kind of tasks.- This company is capitalized by Japanese companies , and there is a professional from each companies. So you can learn how to work in diversity environment.
Phúc lợi
- Social/ Health Insurance
- Tet Bonus
- Salary review
- Annual leave:12 days/year and holiday as law mentioned.
- Other benefits: Meal, Uniform, annual health check-upAdmin cum HR Senior Manager (Amusement/D3)ID:25080
28,000,000 VND ~ 38,000,000 VNDDist 3Mô tả công việc
One of our client which is an Amusement company, is looking for the Admin cum HR Senior Manager.【Job Detail】- Manage office supplies, maintain facilities, and optimize office layout.- Budget management and coordination, oversee travel and transportation expenses.- Coordinate with and manage external vendors (e.g., cleaning, security services).- Plan, organize, and execute internal company events.- Develop job descriptions, oversee hiring processes, conduct interviews, and make candidate selections.- Handle attendance, payroll, and ensure employee compliance.- Plan and implement training and development programs.- Oversee goal-setting, performance review processes, and ensure effective performance evaluations.- Manage and improve employee benefits and conduct satisfaction surveys to propose improvements.- Prepare reports based on HR and general affairs data for executive review and provide strategic recommendations.- Formulate and execute improvement plans for HR strategy and office operations.- Design and implement initiatives to support organizational culture and growth.- Other tasks assigned by manager.【Attractive points】- They are very big company in Japan so you can work at good environment!‐ You can work in a role that contributes to the community by providing play facilities for children!- You can have the opportunity to bring joy to children, creating a fulfilling and rewarding job experience!- You can utilize your experience as an admin and HR manager.
Phúc lợi
【What you will be offered】
-13 month Bonus
-Performance Bonus
(Depends on Company Business situation)
-Annual Leave
-Salary Review
-Medical Check
-Social Insurance
-Medical Insurance
-Overtime allowance
-Holliday Work allowance
-Transportation allowance
-Parking allowance (125,000 VND/1 month)
-Mobile phone allowance
-Laptop will be providedIT Administration (Dist 7)ID:25040
17,000,000 VND ~ 24,000,000 VNDDist 7Mô tả công việc
Responsible for working as IT administration【Job description】- Support maintenance, and management of network infrastructure, servers, and databases.- Support SAP system (data storage system)- Ensure stable operation of the computer network system as well as IT equipment at the main office and branches (HCM and Hanoi)- Install software, and tools on the server to serve data storage, source code, deploy Web Server, Database Server.- Control, and troubleshoot computer system and hardware security issues.- Support departments to install, and operate software, and technical work, and periodically check and maintain IT equipment.- Manage IT equipment, and coordinate with equipment suppliers when there is a purchase, warranty, or inspection of IT equipment.- Coordinate with IT outsources and Japanese Headquarter- Coordinate (Create) some operation systems for each department, … at the main office and branches (HCM and Hanoi), or other future facilities in Vietnam.- Other tasks assinged by Manager 【Company/Job Attraction】- Opportunity to learn and improve your skill with international standards.- Professional, dynamic working environment - Full benefits package
Phúc lợi
- Tet bonus (not for first year)
- Company trip
- Medical checkup
- Insurance according to Vietnamese lawSales Leader (English Speaking, Hung Yen)ID:24978
15,000,000 VND ~ 18,000,000 VNDHung YenMô tả công việc
1. To take care of existing main OEMs (100%) 2. To receive the Request for Quotation from OEMs 3. To make Quotation for OEMs after receiving the Production cost from related section. 4. To correspond with CR activity by OEMs5. To make the report (internal report+ global report)6. To collaborate with the related section to handle OEM’s request, survey from Customer. 7. To do with team work and independence. 8. To work in high pressures and surroundings 9. To correspond with other tasks assigned by Managers.
Phúc lợi
- Social insurance
- Healthy insurance
- Review salary: 1 time/ year.
- Performance bonus: 1 time/ year
- Year End Party
- Company trip
- Company bus from Hanoi center, Hung Yen & Hai Duong center to company.Giám sát viên Phòng Quan hệ khách hàng (N2, Sóc Sơn, HN)ID:24971
16,000,000 VND ~ 20,000,000 VNDHanoiMô tả công việc
• Thực hiện việc giao dịch với khách hàng của công ty theo sự phân công của trưởng phòng• Thực hiện các thủ tục xuất – nhập khẩu• Nhận thông tin từ khách hàng và phối hợp với các bộ phận liên quan trong công ty để đáp ứng yêu cầu• Cập nhật và điều chỉnh lịch giao hàng cho khách hàng. Đảm bảo các yêu cầu của khách hàng liên quan đến thông tin giao hàng được đáp ứng• Báo cáo với Tổng Giám Đốc và Ban giám đốc về doanh thu hàng tháng• Báo giá các sản phẩm mới và báo giá sản phẩm hiện tại theo yêu cầu khách hàng• Viết, sửa đổi quy trình của bộ phận mình, thực hiện và giám sát thực hiện quy trình theo IATF16949.• Tiếp nhận và đáp ứng các yêu cầu liên quan đến bảng chấm điểm của khách hàng.• Thực hiện và báo cáo các công việc khác do trưởng phòng phân công.
Phúc lợi
* Có xe đưa đón từ nội thành Hà Nội đến Công ty
* Môi trường làm việc chuyên nghiệp, năng động
* Chế độ phúc lợi xã hội tốt (du lịch, tiệc cuối năm...)
* Thưởng và tăng lương hàng năm
* Chế độ BHXH, BHYT, BHTN theo đúng LuậtCustoms Clearance Assistant (Binh Thanh/ENG)ID:24966
15,000,000 VND ~ 25,000,000 VNDBinh ThanhMô tả công việc
【Job Summary】Responsible for supporting our customers.【Job Description】- Customs clearance support and Trade-related clerical work- Various arrangement tasks- Communication with Japan Offices- Other tasks assigned by the Manager.Ex) The tasks of a day8:00-11:00 Personal Effect- Special processing(Air)11:00-12:00 Personal Effect- (Air)12:00-13:00 Lunch break13:00-17:00 Document printing, ASIN calculation (Sea&Air),Permit naming(Sea&Air), Storing expert permits(Air)【Attractive point】- We just established the company in 2024, and you can work in a start-up environment.- We have only a few staff, so you will have a good career path depending on your achievement.
Phúc lợi
- Social Insurance
- 13th month salary
- Annual leave, holidays based on the Vietnam Law
- Opportunities for Training and Development: Chance to transfer to work overseas for capable candidates.
*The other will be explained in the interview.Admin Staff (Dist 4)ID:24818
13,000,000 VND ~ 15,000,000 VNDDist 4Mô tả công việc
【Job Summary】Responsible for Admin staff【Main Responsibilities】- Assist with general administrative tasks- Support accountnt team - Booking and negotiation with hotel accommodations for visitors - Company training arrangement - Company regulation maintenance, update, or revision works - Purchase of office supplies, stationery, or necessary items with proper stock management- Other tasks instructed by Vietnamese Admin Manager【Products】‐ Various types of blades for factoring machines.- The products are made in Thailand or Japan.【Attractive points】- No language is OK.- You can learn Japanese working style.
Phúc lợi
- Social insurance
- Medical insurance
- Health insurance
- Tet bonus (Depends on the company and your performance)
- Review salary once a year
- Phone/Taxi/Laptop allowanceCAD Operator (N3/Binh Thanh)ID:24911
10,000,000 VND ~ 15,000,000 VNDBinh ThanhMô tả công việc
【Job Summary】- Responsible for create drawing with CAD(T-fas) .T-fas is a Japanese software used for designing electrical and mechanical systems in buildings. It helps engineers create detailed plans for wiring, plumbing, and other infrastructure elements. 【Job description】- Generate shop drawings according to site team's requirement.- Estimation works relating to electrical system.- Carry out 2D & 3D modeling work.- Interact and manage with design consultant, contractor and supervision consultant.- Control drawing output quality and drawing tracking log.- Working in office, infrequent site visits.- Follow instruction of the Manager to do other tasks.【Company/Job Attraction】- You have a possibility to get a good career path depending on your achievement.- We are a large Japanese company, known for its extensive experience and expertise in electrical and mechanical systems.ob Attraction>
Phúc lợi
- Social insurance
- Health insurance
- 13th month salary in the end of year
- Project bonus
- Yearly health care checking.
- transportation fee 300k VND per month(Hoan Kiem, HN) Executive (front)/ Bancassurance DivisionID:20667
-HanoiMô tả công việc
1. Business development: - Target new clients, take action on new business opportunity, to bring Company’s products to new clients and businesses - Report and analysis 2. Client Service (CS): - To review renewal list for timely reminders to clients - To request Business Processing Team to issue policy, endorsement - To approach clients, sell insurance and take care of clients/banks - To create, structure and manage paper, email files and other documentations in accordance with agreed processes and procedures of Retail Business Division - To co-ordinate efforts of all Departments/ Divisions and work as intermediary on behalf of the Line Management(s) - To conduct non-life insurance seminars/trainings for banks - To check insurance claims to solidify trust and safeguard reputation - To conduct promotion activities for banks - Other CS activities as assigned by Line Management(s) 3. Outstanding/Unclear Premium: - To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely 4. Business Administration: - To report any unusual problems to Line Management(s) - To Interview potential/prospective clients to get data about their financial resources and discuss existing coverage for business estimation. - Monthly & quarterly Gross Written Premium analysis report, expenses analysis report, Data checking - Assist Line Management(s) in finishing Projection template report, estimated performance report and other reports assigned by Line Management(s) 5. With concerned departments: - To cooperate with Retail Claims Division: ‧ to settle the claim smoothly for customers in compliance with the company’s procedure; ‧ to follow up any pending claim cases; - To follow up with Business Processing Division for operation matters; - To work closely with Underwriting division for quotation, coverage, new product, product modification - To coordinate with Division / Department for all related jobs or in closed coordination with other departments for special events organized by Company. 6. Others: - To update the market trends directly influenced on Company’s business activities; - To report any unusual problems if any. - To execute other office work as required by the Company; - To review and control agreements with banks; - Other assigned task by Line Management(s)
Phúc lợi
• Attractive and competitive remuneration package: attractive monthly salary Guaranteed Bonus, ShortTerm Incentive Bonus, various types of allowances and subsidies (telecommunication allowance, pocket subsidy, special language subsidy, risk surveyor subsidy, hotline duty subsidy, clothes support subsidy, lunch support subsidy, transportation subsidy…) and long service award.
• Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).
• Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary…), technical exchange seminar…).
• Minimum of 15 annual leave days; Annual health check-up at high standard level.
• Annual company summer vacation and parties with teambuilding activities and talented performances.Assistant Manager (Binh Thanh/N2) (Binh Thanh/N2)ID:23795
13,000,000 VND ~ 15,000,000 VNDBinh ThanhMô tả công việc
Responsible for smooth operation of the security system【Job description (details)】- Translate Vietnamese ⇔ Japanese and report to Japanese Manager- Aggregation and analysis of their App (to check working status) and improve the situation- Operation department analyze this date and improve team work and security operation- Make documents (quotations, planning)- Night training once a month with Japanese Manager (patrol, HCM)- Business trip once a year (Hanoi, Haiphong)- Other tasks assigned by Japanese Manager【Company/Job Attraction】- You can work at new and clen office- As parent company is listed company in Japan, they have solid financial foundation- Workplace with a friendly atmosphere
Phúc lợi
- Social Insurance
- Medical Insurance
- Laptop will be provided
- Medical check-up(Per year)
- Annual Leave (12 days / Year)
- Salary Review(Once a year)
- Bonus(About 1~2 months / depends on business performance)
※No transportation fee (when going to client, able to use company car)