17 Jobs: Job Vacancies for Customer Support Positions
Interpreter cum admin (N2/Binh Duong/Start up)ID:28766
20,000,000 VND ~ 24,000,000 VNDBinh DuongJob Description
They are looking for an interpreter for a Japanese mold engineer.【Job detail】- Provide consecutive or simultaneous interpretation for meetings and on-site communication.- Ensure smooth communication between internal and external stakeholders.- Facilitate smooth communication between Japanese engineers and VN staff.- Manage the progress of training and provide updates to the Japanese engineers.- Other tasks assigned by manager.■Company/Job Attraction- Improve language skills through daily communication- Opportunities to learn and advance your skills.- Consistently achieves stable growth as a leading company.
Benefit
- Annual Leave 12 days/year.
- Teto Bonus
- Join the insurance regimes according to the provisions of the Labor Law
- General health check
- Lunch
- Company tripSales Staff (Dist 1/ENG)ID:28697
10,000,000 VND ~ 15,000,000 VNDDist 3Job Description
Responsible for supporting the Sales Coordinate tasks.【Job description (details)】- Receive the client's order and prepare for it.- Communicating with customers and suppliers - Make quotation for customer- Make data for sales monthly report- Other job will be discussed more in the interview.- Other tasks assigned by Japanese GM【Company/Job Attraction】- Parent company is listed company in Japan
Benefit
- Social insurance, healthcare, unemployment
- Health check
- Company trip
- Increase your annual salary
- 13th bonusSales Staff ( Mandarin/Japanese speaking, Ba Dinh - Hanoi)ID:25214
-Hanoi (General)Job Description
Review and making sales report, inventory (materials stock, keep or dispose) production forecast- Making quotation and registering discount price on system- Handling order from customer - Seeking and developing new customer- Visiting and expand business of existing customer- Together with sales assistant solve issues - Responsible for asomplishing sales target - Receive and respond all request from customer- Monthly Making report and meeting to manager - Follow up and collect payment every month
Benefit
- Social insurance.
- salary review: 1 time/ year
- Performance bonus: 2 times/ year (Jan - New Year holiday and After Fiscal Year - Apr).
- Gifts for birthday, official holiday.
- Year End Party
- Company trip
- Having 100 days off per year.Sales Admin（Fresher/Chinese speaking/Dong Da, HN）ID:20218
10,000,000 VND ~ 13,000,000 VNDHanoi (General)Job Description
* Receive information from customers and the Sales Department, and coordinate promptly with related departments* Support Chinese interpretation during customer meetings* Prepare quotations, contracts, ringi applications, Delivery Orders, and receiving documents* Follow up on quotations, purchase orders, contracts, and customer purchasing status* Arrange transportation and monitor delivery schedules until machines and parts reach customer sites* Support preparation of import/export documents for machines and parts* Support visa, work permit, and temporary residence card applications for foreign employees* Conduct quarterly CIT analysis and support general administrative tasks* Manage office documents, products, and other office-related items* Other related tasks as assigned
Benefit
- Bonus 4 times (April, July, October, January)
- Company's trip (depends on performance)
- Social insurance
- Health insurance
- Taxi fee
- Cell phone
- Training (Japan, Singapore)
- Support for studying Korean Language
- Commuting: VND 500,000/month
- Commitment allowancePRODUCTION MANAGERID:28016
30,000,000 VND ~ 40,000,000 VNDBinh TanJob Description
【Job Summary】- Implement tasks as assigned by the Management Board.- Directly participate in managing and operating production work in the factory.- Be responsible for establishing rules and regulations for the production workshop.【Job description (details)】- Advise and support the Factory Manager in developing daily/monthly/quarterly production plans for approval by superiors; and be responsible for organizing the implementation according to the approved plan.- Supervise and motivate teams/groups of workers in implementing objectives and plans according to assigned procedures and regulations.- Monitor and track daily/weekly/monthly production activities; identify shortcomings, conduct analysis and evaluation to find solutions.- Promptly report any issues regarding productivity, quality, equipment, labor, etc., to the Director for guidance and resolution.- Implement and manage the factory's production activities.- Directly supervise and direct the work of Team Leaders, Group Leaders, and Deputy Supervisors, ensuring effective coordination in work execution.- Be responsible for managing personnel and the production line.- Inspect and control the production process, productivity, and quality during each shift of each team/group in the factory; manage and tighten production efficiency to avoid delays in work progress.- Regularly inspect and evaluate non-conformities in the production process (personnel allocation, work coordination, quality of machinery and equipment, etc.) to find the causes and rectify them; at the same time, proactively prevent and find ways to improve.- Regularly monitor and inspect machinery and equipment during the shift, ensuring everything operates stably without damage or malfunction.- Develop, guide, and supervise the implementation of procedures and work instructions related to production activities.- Directly or indirectly guide workers on proper operation and compliance with occupational safety, environmental hygiene, and fire prevention regulations within the company.- Develop and improve standard production procedures, and train and educate workers.- Approve worker skill levels and qualifications, and propose salary increases and rewards for the factory workforce for approval by superiors.- Regularly monitor and encourage workers to complete their work; at the end of the day, remind workers to arrange goods neatly and maintain a clean workplace.- Monitor, care for, and promptly address the spiritual and material well-being of workers.- Organize and conduct regular and ad-hoc meetings with team leaders and group leaders of the production workshop.- Resolve related issues and any problems that arise.- Perform other tasks as directed and assigned by the management board.【Company/Job Attraction】- Opportunity to learn and improve your skill with international standards.- Professional, dynamic working environment - Full benefits package
Benefit
- Telephone allowance
- Work equipment allowance
- Computer provided
- Social insurance, annual health check-ups
- 13th-month bonusGeneral Director Assistant (English)ID:27813
15,000,000 VND ~ 20,000,000 VNDDist 11Job Description
【Job Summary】- Responsible for supporting the General Director in all activities.【Job description】(details)- Provide comprehensive administrative support to the General Director.- Manage the General Director's schedule, including meetings, appointments, and travel arrangements.- Prepare and edit correspondence, reports, and presentations in English.- Act as a liaison between the General Director and other departments, ensuring smooth communication and collaboration.- Handle confidential information with discretion and professionalism.- Organize and maintain the office filing system and records.- Assist in organizing company events, meetings, and conferences.- Perform other duties as assigned by the General Director.【Company/Job Attraction】- Meal allowance- Chance to overseas business trip - A dynamic and supportive work environment.- Full benefits package
Benefit
- 1 month Bonus
- Insurances related to Vietnamese law
- Other allowances are included in the Basic Salary
- Meal allowanceSFA/CRM Engineering Manager(Python or React/TypeScript) (N2/Hanoi) ID:28202
-Hanoi (General)Job Description
Mô tả công việc:• Phát triển các tính năng full-stack cho ứng dụng dịch vụ SFA/CRM của công ty (Sales Force Automation, Customer Relationship Management) • Triển khai các tính năng mới dựa trên yêu cầu từ bộ phận kinh doanh • Tối ưu hóa ứng dụng web nhằm đảm bảo tốc độ, khả năng mở rộng và hiệu suất cao • Cập nhật các xu hướng công nghệ mới nhất và áp dụng các công cụ/phương pháp phù hợp • Hướng dẫn, mentoring và hỗ trợ phát triển kỹ thuật cũng như định hướng nghề nghiệp cho các kỹ sư khác Môi trường phát triển:🔹 Hạ tầng & Công nghệ:• Cloud: AWS / GCP • Container: Docker, AWS Lambda • Frontend: React, TypeScript, OpenAPI • Backend: Python 3.9 • Cơ sở dữ liệu: MongoDB, AWS RDS / MySQL, AWS Redis, Amazon DynamoDB 🔹 Công cụ làm việc & giao tiếp:• Slack, Jira, Confluence • CI/CD: GitHub Actions, CloudFormation • Quản lý mã nguồn: GitHub • Công cụ khác: Google Workspace
Benefit
• Cung cấp laptop MacBook Pro
• Đóng đầy đủ BHXH, BHYT, BHTN theo quy định của Luật Lao động
• Bảo hiểm sức khỏe PVI cho nhân viên và 1 người thân
• 12 ngày phép năm + 1 ngày nghỉ sinh nhật
• Xét tăng lương 2 lần/năm tài chính
• Thưởng bán niên: lên đến 100% mức lương gross/tháng
• Giải thưởng Nhân viên/Đội nhóm xuất sắc mỗi 6 tháng
• Du lịch công ty hằng năm, khám sức khỏe định kỳ
• Hỗ trợ chi phí câu lạc bộ, tham gia hoạt động nội bộ (tối đa $20/tháng)Deputy Manager (North Division, Hanoi)ID:20084
-Hanoi (General)Job Description
1. Client services:• Timely renew insurance policies, strictly following Renewal Guideline of the Division• Follow up client’s growth & requirements• Design insurance program matching with client’s requirement• Keep & develop the relationship with clients/local insurer company• Negotiate terms & conditions with clients and reinsurers• Conduct Insurance seminars for both current and potential clients(explain the cover of insurance policy and claim procedure)• Provide consulting services to clients• Explore new clients2. Business Administration:• Assist supervisors to handle client services• Prepare and submit the Quotations to clients as per Division’s Guidelines• Check the policies issued by Business Processing Division (BP)• Plan client meeting schedules• Strictly follow up Premium Collection• Provide training, supervision and support subordinates.3. Co-ordination with other Divisions for related tasks4. Reports• Timely prepare periodic reports as required by the line manager5. Other office work as required by the Company
Benefit
- Attractive and competitive remuneration package: attractive monthly salary, Guaranteed Bonus, Short-Term Incentive Bonus, various types of allowances (telecommunication allowance, pocket allowance, special language allowance, risk surveyor duty allowance, hotline duty allowance…) and long service award.
- Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).
- Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary…), technical exchange seminar…).
- Minimum of 15 annual leave days; Annual health check-up at high standard level.
- International and professional work environment with high ethic and compliant culture.
- Annual company summer vacation and parties with teambuilding activities and talented performances.General Director AssistantID:24530
20,000,000 VND ~ 25,000,000 VNDDist 11Job Description
【Job Summary】- Responsible for supporting the General Director in all activities.【Job description】(details)- Provide comprehensive administrative support to the General Director.- Manage the General Director's schedule, including meetings, appointments, and travel arrangements.- Prepare and edit correspondence, reports, and presentations in both Japanese and English.- Act as a liaison between the General Director and other departments, ensuring smooth communication and collaboration.- Handle confidential information with discretion and professionalism.- Organize and maintain the office filing system and records.- Assist in organizing company events, meetings, and conferences.- Perform other duties as assigned by the General Director.【Company/Job Attraction】- Meal allowance- Chance to overseas business trip - A dynamic and supportive work environment.- Full benefits package
Benefit
- 1 month Bonus
- Insurances related to Vietnamese law
- Other allowances are included in the Basic Salary
- Meal allowanceSales and Customer Service (Japanese line customer)ID:27569
-Binh DuongJob Description
【Job Summary】- Responsibility as a Sales cum Customer Service【Main responsibilities】- Reply to Japanese customers via phone or email- Develop product and customer service- Find new customers- Assist in checking the general factory quality 【Company/Job Attraction】- Many opportunities to learn and advance in career- Young, dynamic, and positive working environment
Benefit
- Social/ Health Insurance according to Law
- Bonus/ Salary Review: once a year
- Company Trip
