B2B Client Relations Senior Staff (Thach That/Hanoi) ID:28072
16,000,000 VND ~ 22,000,000 VNDKhu công nghiệp Thạch Thất - Quốc Oaikhoảng 12 giờ trướcTổng quan
Mức lương
16,000,000 VND ~ 22,000,000 VND
Ngành
Trading(Other), Trading(Chemicals/Materials)
Mô tả công việc
[Scope of Work & Responsibilities]
• Accurate Communication & Coordination
o Understand the background of client requests (e.g., delivery changes)
o Verify facts and coordinate with internal departments (e.g., logistics) to ensure accurate responses
• Incident Management & Problem Solving
o Quickly assess situations such as delivery delays or unexpected issues
o Propose logical, fact-based alternative solutions and lead resolution
• Client Communication & Relationship Management
o Maintain regular communication with clients
o Build and strengthen long-term, trust-based relationships
• Client Insight Analysis & Reporting
o Analyze client feedback and needs based on facts (without assumptions)
o Provide accurate and structured reports to management
Trình độ
Yêu cầu
<Must>
■ Requirements
• Bachelor’s degree or above (relevant field)
• Minimum 3 years of experience in BtoB sales or client relations
Language skills:
• Strong English communication skills
• Ability to have in-depth conversations with clients and understand client insights (hidden needs and concerns)
Soft skills:
• Strong communication and teamwork skills
• Agile thinking, flexibility, and proactiveness
• Ability to coordinate across multiple departments and handle dynamic situations
<Advantage>
• Having Japanese Skills
• Experience in trading or wholesale companies
• Experience working in Japanese, Korean, or multinational companiesTiếng Anh
Upper-Intermediate Level
Ngôn ngữ khác
None
Thông tin bổ sung
Phúc lợi
• Full statutory insurance (SI, HI, UI)
• 13th-month salary & performance bonus
• Annual leave, salary review & company trip
• Health insurance & seniority allowance
• Shuttle bus provided
• Allowances: lunch, transportation, childcare
• Team building activitiesGiờ làm việc
8:00 ~ 17:00
Ngày nghỉ
- Sat every other week
- Sun
- Public HolidayHạng mục công việc
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