Customer Success Staff (HN or HCM/ IT/ N2&ENG)ID:27035
20,000,000 VND ~ 30,000,000 VNDQuận 129 ngày trướcTổng quan
Mức lương
20,000,000 VND ~ 30,000,000 VND
Ngành
Software
Mô tả công việc
<Job Summary>
You will be a customer success in the SaaS company, which is a start-up.
<Detail>
- Provide post-implementation support and training to clients on system usage.
- Conduct follow-up meetings to understand customer challenges and suggest effective solutions.
- Support the sales team with product demos and client presentations.
- Create and update user manuals or documentation as needed.
- Coordinate with internal departments to resolve customer issues promptly.
- Maintain strong client relationships and ensure high satisfaction levels.
- Occasionally travel to client sites for direct support or seminars.
<Attract Point>
- Full benefits package
- Good career advancement opportunities
- Opportunity to acquire technical knowledge and experience in the latest technologies
Trình độ
Yêu cầu
<Must>
- Bachelor’s degree.
- Japanese: N2 Advanced level
- English: Intermediate level
- At least 2 years of experience in solution sales (preferably in the IT or SaaS industry)
<Parsonalities> ーThis is important
- Growth mindset and willingness to learn
- Strong communication and problem-solving skills
- Able to think from the customer’s perspective and act proactively
- Sincere, responsible, and team-oriented personality
- Interest in consulting and technology
<Prefer>
- Have experience of working in Japan for 3-5 years as a solution salesTiếng Anh
Intermediate Level
Ngôn ngữ khác
None
Thông tin bổ sung
Phúc lợi
- Annual performance review: twice/ year
- Performance Bonus for all staff
- Patents and Inventions bonus
- Bao Viet Premium Healthcare Insurance Package even during the probation period
- Annual Health Check-up for all staff
- 12 days annual leaves, + New Year holiday according to the Japanese calendar
- Company trip, Year-End Party
- Insurance in full gross salary
- Gift for Tet/ Autumn Festival
- Hot bonus when introduce members ( Referral )
- Free coffee and TeaGiờ làm việc
8:00 ~ 17:00
Ngày nghỉ
Sat, Sun, Holidays
Hạng mục công việc
Vui lòng đăng nhập.