36 Jobs: Job Vacancies for Other (IT) Positions
Customer Support Leader(N2/Hanoi)ID:28381
18,000,000 VND ~ 25,000,000 VNDHanoi (General)Job Description
【Job Summary】We are hiring a Customer Support Leader to manage and oversee customer support operations.The role involves responding to customer inquiries in Japanese and supervising Vietnamese staff who handle Japanese-language support. The candidate will also coordinate with the Japanese headquarters and client companies to ensure service quality and operational efficiency.【Job Details】- Operations & Team Management: Promotion and management of either the back-office operations team (data checking, screening, data entry) or the customer support team (chat, email) for Japanese e-commerce sites.- Stakeholder Communication: Participate in meetings with Japanese group companies and clients alongside supervisors to handle business reporting, consultations, and general collaboration.- Performance & Quality Control: Measure team/operational KPIs and conduct quality control.- HR Management: Handle team attendance tracking, employee evaluations, and performance appraisals.- Other tasks assigned by manager.
Benefit
- Social insurance, health insurance
- Overseas medical insurance
- Bonus: twice a year (July/January)
- Raise in salary: twice a year (May/November)
- Health check: once a year
- Paid leave (in accordance with Vietnamese labor law)
- Birthday leave
- Free dress codeBridge Software Engineer ID:28338
-Dist 2Job Description
【Job Summary】 - The Bridge Software Engineer will act as a critical bridge between the development Vietnam team and Japan team【Job description】- Understanding and analyzing requirements from the Japan side, supporting the Vietnam team in clarifying, explaining, and handling Q&A.- Tracking work progress and promptly reporting to the Japan team.- Conducting appropriate testing in relevant environments (Japan, Vietnam).- Quickly identifying and investigating issues, and delegating tasks to appropriate parties (Japan, Vietnam).【Company/Job Attraction】- Professional software development training- Long-Term Growth- Fulfilling Career at an "interesting" company
Benefit
- Professional training system and training program for every new-hire sales and all staff
- Competitive and attractive incentive + bonus + promotion scheme for all sales, 13th month salary
- Up to 21 annual leave days
- Travel allowance, phone allowance for all business purposes
- Air-ticket for home visit, work-permit, residence card registration for all expats
- Premium healthcare package, yearly health check
- Other activities to create a good place to workFPGA Engineer (Hanoi)ID:28325
30,000,000 VND ~ 33,000,000 VNDHanoi (General)Job Description
- HDL coding such as Verilog, SystemVerilog, VHDL, …- Investigate, implement and optimize complex algorithms on FPGAs.- Design and implement digital system on FPGA (Xilinx, Intel Altera).- Collaborate with firmware and software engineers to develop efficient interfaces and ensure seamless integration between FPGA and other system components.- Perform detailed analysis, simulation, and verification of FPGA designs to ensure functionality, performance, and compliance with project requirements.- Prototype and validate FPGA designs using hardware development boards and lab equipment.- Propose solution architecture for team or customer.
Benefit
- Social insurance.
- Healthy & Accident 24/7 insurance
- 13rd month insurance
- Performance bonus: 1.0-2 month per year.
- Package salary up to 15 months per year.
- Birthday party
- Company trip (once a year)
- Year end party
- Club activity (Football, Badminton and Yoga)Regional Enterprise Applications Manager (Regional ERP Manager)ID:28261
60,000,000 VND ~ 80,000,000 VNDHanoi (General)Job Description
1. ERP Strategy & Roadmap- Define and maintain a clear regional ERP strategy aligned with business objectives and digital transformation goals.- Develop and manage multi-year ERP roadmaps, covering system implementations, upgrades, harmonization, and potential system convergence.- Evaluate current and future ERP solutions to ensure scalability, performance, and business fit in hypergrowth environment.2. ERP Governance & Change Management- Establish and lead ERP governance, including standardised change requests management, systematic testing phases, and prioritization involving business and IT stakeholders- Ensure consistent ERP standards, processes, and documentation across the region, including access rights management policy.3. ERP Implementation & Lifecycle Management- Lead regional ERP implementation and rollout projects, coordinating local and regional teams.- Oversee ERP lifecycle management: deployment, stabilization, optimization, and continuous improvement.- Manage relationships with ERP vendors, system integrators, and external partners.4. Business Partnership & Support- Act as a strategic partner to regional business leaders (Country General Managers and ASEAN Leaders)- Translate business needs into new ERP functionalities and solutions- Improve ERP usage and value by identifying opportunities to extend functionality beyond accounting (e.g. operations, analytics, process automation)5. Change, Adoption & Capability Building- Drive change management and user adoption for ERP initiatives- Ensure training strategies, user support models, and key-user networks are in place across ASEAN countries- Promote a culture of continuous improvement and data-driven decision-making enabled by ERP systems
Benefit
- Social insurance
- Review salary: 1 time/ year
- Bonus: 2.5- 4.0 months of basic salary per year.
- Employee 24/7 Health Insurance
- Company trip
- Year End Party
- Professional Work EnvironmentFullstack Engineer (Startup/N2)ID:27701
25,000,000 VND ~ 25,000,000 VNDHanoi (General)Job Description
【Job Summary】We are seeking a skilled and motivated Full Stack Engineer with at least three years of professional experience to join our growing technology team. This position offers an exciting opportunity to contribute to the design, development, and enhancement of modern web applications that deliver real business value across a variety of digital platforms. As a Full Stack Engineer, you will play a key role in bridging frontend user experiences with robust backend systems, ensuring seamless performance, scalability, and maintainability.In this role, you will work across the entire development lifecycle—from requirements definition and architecture design to implementation, testing, deployment, and continuous improvement. You will collaborate closely with cross-functional teams including product managers, designers, and other engineers to translate business requirements into technical solutions. The ideal candidate is comfortable working in dynamic environments and can adapt to either Agile or Waterfall development methodologies, as project requirements may vary.【Responsibilities】-Design, develop, and maintain full stack web applications.-Build responsive and interactive user interfaces using HTML, CSS, JavaScript, and React.-Develop backend services, APIs, and business logic.-Integrate frontend components with backend systems and databases.-Write clean, scalable, and maintainable code following best practices.-Participate in system architecture discussions and technical decision-making.-Conduct code reviews and ensure high-quality deliverables.-Troubleshoot, debug, and optimize application performance.-Collaborate with cross-functional teams, including product, design, and QA.-Contribute to deployment processes and cloud infrastructure improvements when applicable.-Other related tasks.
Benefit
-Social insurance and medical insurance provided
-Transportation allowance
-13th bonusAI Engineer(Startup/ LLM/ Kim Mã/ N2)ID:27693
25,000,000 VND ~ 25,000,000 VNDHanoi (General)Job Description
【Job Summary】We are seeking a highly skilled AI Engineer to join a rapidly growing AI technology company as part of its strategic expansion into Vietnam. The company is headquartered in Japan and specializes in advanced artificial intelligence solutions, combining research-driven innovation with practical enterprise applications. As part of its Southeast Asia growth strategy, the organization is establishing a strong engineering presence in Vietnam to accelerate product development and deliver scalable AI solutions to regional and global clients.【Responsibilities】- Design and implement AI-driven features using large language models (LLMs).- Integrate LLM APIs (e.g., OpenAI, Claude, or equivalent) into production systems.- Develop and maintain backend APIs to support AI model inference and data workflows.- Collaborate with product and engineering teams to define system architecture and feature requirements.- Build scalable pipelines for data processing and AI model interaction.- Optimize performance, latency, and cost efficiency of AI services.- Contribute to technical documentation and best practices for AI integration.- Stay up-to-date with advancements in generative AI and recommend improvements.- Other related tasks.【Attractive Point】- You can play an active role as an early member.- The Vietnam base will become the core of the company's development going forward.- As the first startup company from the prestigious University of Tokyo, you will be able to work with highly skilled Japanese people.
Benefit
- Social insurance and medical insurance provided
- Transportation allowance
- 13th bonusVery urgent - Senior Manager (IT/ N2/ Hanoi)ID:27560
60,000,000 VND ~ 90,000,000 VNDHanoi (General)Job Description
<Job summary>As a Senior Manager, you will define business plans for your group and lead offshore business activities, including sales support, opportunity analysis, pre-study, implementation, and upgrade projects for both existing and new customers. This is a key leadership role responsible for managing a group of managers, ensuring smooth offshore operations, achieving business targets, and overseeing projects end-to-end with a strong focus on quality, delivery, and contractual compliance. • Lead and manage offshore delivery teams across multiple projects, with a total team size of over 50 members, including business partners.• Execute business strategy by business domain and prepare customer strategy by business domain, aligned with division and company objectives, including mid-term plan and demand changes.• Ensure projects are delivered with high quality, on time, within budget and scope.• Define countermeasures and action items with proper priority to achieve delivery performance, including quality, risks, changes, and financial status, and report to division leadership.• Act as a key escalation point for delivery and customer-related issues.• Maintain effective communication with customers (especially Japanese clients) and internal stakeholders.• Build, mentor, and develop managers and key members through performance management and career development.• Drive continuous improvement of delivery processes, quality standards, and operational KPIs.• Conduct pre-sales, estimation, and proposal, including reviews for team members.• Take on additional responsibilities to support operational and organizational improvement.
Benefit
- Bonus *13th Salary + Year-End Reward (a half month) + Excellent Bonus
- Hybrid working mode (WFH available)
- Opportunities for promotion and career-up
- Special allowance for foreign language certificate (Up to 500USD/month)
- Full social package (SI, HI, UI) & Premium healthcare insurance (Bao Viet)
- Annual Health check at the top healthcare center
- 19 days of paid leave
- Free Japanese class; 1:1 class with native teachers
- Free training courses on Udemy & company support the fee (100%) to get technical certificates such as AWS Certified Advanced Networking; Microsoft DevOps Engineer Expert, etc. (up to 10M VND incentive)
-Many company activities to tighten the relationship between employees: Company trip, Year-end Event, Team building, Sports Day, Family Day, Outing Trip, etcBrSE (PHP)ID:26350
-Dist 3Job Description
【Job Summary】- Responsible for acting as a bridge between clients and the development team, ensuring accurate communication of project requirements.【Main responsibilities】- Understand and accurately communicate project requirements and specifications to the team.- Attend meetings and discussions with clients directly or via calls, chats, or emails.- Manage projects/teams to ensure timely project releases.- Test projects to ensure quality before release.- Additional job details will be discussed during the interview.【Company/Job Attraction】- Full benefits package- Many opportunities to be promoted, many opportunities to bring your impacts to the company.- Opportunity to acquire technical knowledge and experience in the latest technologies
Benefit
- Social/ Health Insurance according to Law
- Bonus/ Salary review
- Sign-on bonus equivalent to 1 month's salary.
- Dynamic and friendly working environment.
- Equipped with MacBook Pro and LCD monitor.
- 13th-month salary, annual company trips, periodic health check-ups, and sports activities.
- Full salary during the probation period.
- Additional allowances for parking, birthdays, etc.NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG CHO GAME TIẾNG TRUNGID:28063
10,000,000 VND ~ 11,300,000 VNDHanoi (General)Job Description
【Job Summary】Our client is a prominent IT service provider in Vietnam, backed by major Japanese investment. They specialize in high-quality operational support, ranging from game quality assurance to multi-language customer service, fostering a professional yet supportive work culture for tech and gaming enthusiasts.We are seeking two Customer Support Representatives to handle inquiries for a popular mobile game in the Taiwanese market. The ideal candidate should be fluent in Chinese and Japanese, possess a strong sense of responsibility, and be eager to build a career in the dynamic global gaming industry. 【Responsibilities】- Support customers via email for the Taiwanese version of the game application. - Respond to player inquiries accurately using Traditional and Simplified Chinese. - Study and utilize Japanese-language internal manuals and knowledge databases. - Follow standardized response templates to ensure service quality. - Complete a mandatory 1-month intensive training program upon joining. - Use Excel and Google Spreadsheets to track and report customer issues. - Collaborate with the internal team to stay updated on game features and updates. - Maintain high levels of punctuality and professional responsibility. - Work shift rotations, including weekends and public holidays, to ensure continuous support. - Perform other related tasks as directed by management. 【Job Attraction】Strong Career Support: New hires receive one month of professional training and have access to detailed manuals, making it easy for those new to the role to succeed. Generous Compensation & Benefits: Competitive salary with specific language allowances, 15 days of annual leave, and 300% pay for holiday shifts.Unique Work Culture: Enjoy a Japanese-style work environment featuring a unique reward system ("Pit" points) to exchange for authentic Japanese snacks and drinks.
Benefit
- Social insurance, health insurance
- Overseas medical insurance
- Bonus: twice a year (July/January)
- Raise in salary: twice a year (May/November)
- Health check: once a year
- Paid leave (in accordance with Vietnamese labor law)
- Birthday leave
- Free dress codeSoftware Emngineer (PL/SQL - N2, Hanoi)ID:28010
30,000,000 VND ~ 50,000,000 VNDHanoi (General)Job Description
- Tham gia tìm hiểu, maintain và phát triển hệ thống Data Warehouse quy mô lớn.- Phân tích yêu cầu, thiết kế giải pháp, lập trình, kiểm thử (UT/IT/ST), hỗ trợ UAT và vận hành hệ thống.- Xử lý và tối ưu các xử lý dữ liệu phức tạp phục vụ báo cáo tài chính.- Điều tra, phân tích và giải quyết các vấn đề phát sinh liên quan đến dữ liệu và nghiệp vụ.- Viết tài liệu phân tích, điều tra sự cố một cách rõ ràng, logic.- Trao đổi, họp trực tiếp với khách hàng Nhật bằng tiếng Nhật.- Giải thích, hỗ trợ người dùng cuối về các vấn đề liên quan đến hệ thống
Benefit
- Bảo hiểm xã hội full lương áp dụng từ 2 tháng thử việc.
- Thưởng tháng lương thứ 13
- Thưởng dự án (theo năng lực và tình hình kinh doanh của công ty)
- Công ty mua gói Bảo hiểm sức khỏe Bảo Việt cho Nhân viên và các thành viên khác trong gia đình (vợ, chồng, con)
- Ngày nghỉ có lương: 19 ngày/ năm
- Lì xì Tết: 4 triệu VND
- Du lịch công ty (8-10 triệu VND/người/năm)
- Các ngày lễ như Tết Dương, Trung thu, sinh nhật,… có thưởng bằng tiền mặt hoặc hiện vật
- Các dịp team building, các event nội bộ như Du xuân, Giải bóng đá nội bộ, Family Day,
Halloween, Men’s Day, Women’s Day,.. được tham gia đầy đủ
- Các câu lạc bộ thể thao được hỗ trợ kinh phí hoạt động
