23 Jobs: Job Vacancies for Customer Support Positions
Operation Assitant (Japanese N2 level, Hanoi)ID:27042
15,000,000 VND ~ 30,000,000 VNDHanoi (General)Job Description
- Phối hợp trực tiếp với nhân sự Nhật Bản trong việc thực hiện các dự án liên quan - Tham gia các cuộc họp online cùng nhân sự Nhật để nắm bắt yêu cầu từ khách hàng.- Tiếp nhận chỉ đạo công việc từ phía Nhật và triển khai thành các bước xử lý cụ thể.- Phụ trách thiết lập và tạo luồng kịch bản trao đổi - Thực hiện kiểm thử (test) luồng kịch bản sau khi xây dựng để đảm bảo hoạt động đúng logic và phản hồi chính xác.- Trong quá trình làm việc sẽ được đào tạo, hỗ trợ để quen với quy trình và cách xây dựng kịch bản.
Benefit
- Bảo hiểm xã hội
- Bảo hiểm sức khỏe
- Tăng lương: 1 lần/ năm
- Thưởng: 1 lần/ năm
- Du lịch hàng năm
- Tiệc liên hoan cuối năm
- Nghỉ full ngày thứ 7.Sales Staff (N1/Dist 1/ Fresher or Second new graduate)ID:27036
12,000,000 VND ~ 15,000,000 VNDDist 1Job Description
【Job Summary】As their main clients are Japanese companies at this moment, you will develop new clients in Vietnam to expand their business.【Job Description】- Developing new clients and keeping relation with existing clients - Call and make appointments with customers and arrange the schedule- Join the meeting with HQ in Japan in Japanese- To make a quotation and submit it to your Boss in the office- Send/receive email from HQ in Japan in Japanese- Other tasks assigned by the Japanese Manager※Propotion: New clietnts : Existing clients ＝90%:10% Local clients: Japanese clients＝ 5%: 95% 【Company/Job Attraction】- Parent company has a long history (over 70 years) in Japan- As this company has just started business in Vietnam in 2022, you can play an important role in this company- You can challenge many things that you would like to do in this company to fulfil of your hopes and ambitions- You can work at clean and stylish office in HCM (The view from the office is really good)
Benefit
- Tet Bonus
- Medical insurance
- Health check
- Company trip
- Housing allowance
- PC and cellphone will be provided
- Transportation allowance
- Family allowance
※All allowance will be included gross salary※Customer Service Staff (Bac Ninh and Hanoi) ID:27023
18,000,000 VND ~ 30,000,000 VNDBac NinhJob Description
The candidate will report to the Customer Service Manager and will primarily be involved in the following:• Assist to Manager to create strategic plan to enhance service quality• Handle customer inquiry on quotation, sales order and relating.• Closely follow up customer quotation to aggressively get the order.• Actively seek opportunities to grow existing customer business.• Follow up incoming sales prospect through email/call/ Zalo.• Assist day to day customer inquiry/ feedback on the efficiency of the customer service process.• Communicate & coordinate with internal Departments/ Supplier to handle customer requirement.• Handle and resolve customer complaints, provide appropriate solutions and alternatives within the time limits & follow up to ensure resolution.• Compliance communication procedures, guidelines, KPI & company procedure.• Visit customers may be required but limited.• Other tasks will be assigned by Manager.
Benefit
• Bonus: fix 2 months + variable bonus based on performance, up to 4 months of salary per year
• Shuttle bus from Hanoi center to Bac Ninh
• Advance healthcare package for employee & family
• Company trip, Year end party & other team activitiesNhân viên hỗ trợ kinh doanh (N2/Hung Yen)ID:27001
13,000,000 VND ~ 25,000,000 VNDHung YenJob Description
• Tiếp nhận thông tin từ khách hàng, xử lý và thông báo đến cấp trên hoặc các bộ phận liên quan.• Lập báo giá cho khách hàng.• Soạn thảo và làm hợp đồng với khách hàng mới.• Theo dõi tiến độ đơn hàng, đảm bảo tiến độ giao hàng đúng hẹn.• Thực hiện các công việc khác theo sự phân công của sếp người Nhật.
Benefit
- Thưởng: Lương tháng 13 và thưởng các ngày Lễ.
- Bảo hiểm xã hội: Đóng full lương ngay sau khi kết thúc thời gian thử việc.Admin cum Accounting Staff (N2/Dist7/Metal Processing Trading)ID:26932
20,000,000 VND ~ 25,000,000 VNDDist 7Job Description
<Job Summary>A major Japanese trading company is looking for new Admin cum Accounting staff.<Job description (details)>Accounting:- Journal entries, cost accountingGeneral Affairs: - Vehicle arrangements, hotel reservations, office supply orders, etc.- Management of company electricity, water, and vehicle expenses- Management of fire safety activities within the company- Investment permit extensions, renewal procedures for foreign temporary stay cards, visas, work permits, etc.- The other tasks assigned by the Japanese Manager.<Attractive points>- Many of the staff in the company are Japanese speakers, so they are able to work in Japanese.
Benefit
<What you will be offered>
- 13th month bonus
- Performance bonus
- Annual Leave
- Social Insurance
- Medical Insurance
- Medical health check-up
- Parking area
- Gasoline allowance
- Telephone allowance
*Allowances include Gross salarySenior Sales Executive (HN, Japanese/English Speaking)ID:23237
15,000,000 USD ~ 30,000,000 USDHanoi (General)Job Description
1. Client services:• Timely renew insurance policies, strictly following Renewal Guideline of the Division• Follow up client’s growth & requirements• Design insurance program matching with client’s requirement• Keep & develop the relationship with clients/local insurer company• Negotiate terms & conditions with clients and reinsurers• Provide consulting services to clients• Explore new clients2. Business Administration:• Assist supervisors to handle client services• Prepare and submit the quotations to clients as per Division’s Guidelines• Plan client meeting schedules• Strictly follow up Premium Collection• Provide training, supervision and support subordinates. 3. Co-ordination with other Divisions:• Cooperate with Corporate Claims Division / Retail Claims Division staff for claim matters of assigned clients• Cooperate with Underwriting division for daily works as well as arising matters related to policy issuance, underwriting information & survey schedule• Cooperate with Accounting for premium collection4. Reports• Timely prepare periodic reports as required by the Manager5. Other office works as required by the Company
Benefit
-Attractive and competitive remuneration package: attractive monthly salary Guaranteed Bonus, ShortTerm Incentive Bonus, various types of allowances and subsidies
-Premium healthcare insurance
-Training opportunities
-Minimum of 15 annual leave days; Annual health check-up at high standard level
-Annual company summer vacationNhân Viên Kinh Doanh Dự Án (Hanoi)ID:18096
17,000,000 VND ~ 19,000,000 VNDHanoi (General)Job Description
- Carry out project sales work to complete assigned targets based on the team's AOP targets.- Search for potential project owners/DVs, establish & build close relationships with owner’s departments such as design management department, bidding department... to advise on company product and update tendered project information.- Approach and build relationships with architect companies, introduce company products, and spec – in product specification into the design and spec of the project to help increase the chance of winning the project. - Cooperate with contractors and project fabricators to coordinate consulting on technical solutions, quote prices, and bid for project.- Maximum support to fabricators and partners in supplying, technical consulting and installation of company products.- Support the installation supervision team and fabricator in solving problems that arise with the PJ owner and main contractor related to the installation of company product of the project.- Support the operations team to urge fabricators to pay and pick up goods according to contract agreements and announced plans.Learn about competitors & contribute opinion in building sales policies- Perform other tasks as requested by superiors.
Benefit
- Social insurance
- Health care insurance 24/24
- 3-4 Saturday off per month (only 1 Saturday working per month)
- Lunch allowance: 39,000 VND/ day
- Birthday congratulation (300,000/times- every year), Children Day, Mid-Autumn Festival
- Reward for 10 years, 20 years of seniority
- Local, regional, global training opportunities
- Summer holiday (1 week in Jul)
- Performance bonus: 4 times per year (average 3.0 - 5.0 months per year)
- Company trip
- Year End Party.Mechanic Engineer (ENG/Hanoi）ID:26370
25,000,000 VND ~ 30,000,000 VNDBac Tu LiemJob Description
【Job Summary】SUMISETSU VIETNAM CO., LTD, a subsidiary of a Japanese M&E and construction engineering firm, is seeking a skilled Mechanical Engineer to join their operations. The company specializes in industrial facilities, factory installations, and energy-saving solutions for manufacturing plants across Southeast Asia.As a Mechanical Engineer, you will be responsible for equipment installation, maintenance planning, troubleshooting, and project support for clients in Vietnam and potentially neighboring countries. This is a hands-on engineering role ideal for candidates with strong mechanical expertise and a passion for industrial efficiency and systems optimization.You will play a critical role in ensuring smooth equipment operations and improving maintenance systems. This position offers significant opportunities for technical learning, project leadership, and collaboration with both Japanese and Vietnamese engineering teams.【Job description】- Construction site management for electrical or mechanical works- Coordination with clients and internal engineering teams- Review and preparation of construction and as-built drawings- Safety and quality control, as well as site patrol and inspection- Participation in meetings with Japanese managers and team leaders (in English or Vietnamese)- Liaison and coordination with both internal and external stakeholders- Other related tasks 【Company/Job Attraction】- You have the possibility to get a good career path depending on your achievements.- We are a large Japanese company, known for its extensive experience and expertise in electrical and mechanical systems.
Benefit
- Social insurance
- Health insurance
- 13th month salary in the end of year
- Project bonus
- Yearly health care checking.
- transportation fee 300k VND per monthSite Supervisor (ENG/Binh Thanh）ID:25977
10,000,000 VND ~ 18,000,000 VNDBinh ThanhJob Description
【Job Summary】We are looking for experienced Site Supervisors (1 for Electrical Equipment, 1 for Mechanical Equipment) 【Job description】- Construction site management for electrical or mechanical works- Coordination with clients and internal engineering teams- Review and preparation of construction and as-built drawings- Safety and quality control, as well as site patrol and inspection- Participation in meetings with Japanese managers and team leaders (in English or Vietnamese)- Liaison and coordination with both internal and external stakeholders- Other related tasks 【Company/Job Attraction】- You have the possibility to get a good career path depending on your achievements.- We are a large Japanese company, known for its extensive experience and expertise in electrical and mechanical systems.
Benefit
- Social insurance
- Health insurance
- 13th month salary in the end of year
- Project bonus
- Yearly health care checking.
- transportation fee 300k VND per monthManufacturing Technical StaffID:25857
11,000,000 VND ~ 13,000,000 VNDBinh DuongJob Description
【Mô tả chung】- Chịu trách nhiệm công việc của một nhân viên kỹ thuật sản xuất【Mô tả chi tiết】- Quản lý nhóm công nhân sản xuất- Theo dõi & đảm bảo tiến độ kế hoạch sản xuất- Đảm bảo chất lượng trên công đoạn sản xuất- Sửa chữa máy lắp ráp tự động ở khu vực sản xuất- Báo cáo định kỳ cho cấp trên 【Điểm mạnh của công ty】- Môi trường làm việc chuyên nghiệp.- Trợ cấp và lương thưởng rõ ràng, đầy đủ.- Có cơ hội được học tập và tiếp xúc với nhiều công nghệ máy móc công nghệ tiên tiến, hiện đại.
Benefit
- Có buýt đưa đón từ thành phố Hồ Chí Minh (Bình Thạnh)
- Bữa trưa tại công ty
- Lương tháng 13 ( phụ thuộc vào tình hình kinh doanh của công ty)
- BHYT, BHXH
- Kiểm tra sức khỏe định kì
- Du lịch công ty hằng năm
- Review tăng lương 1 năm 1 lần.
