16个职位: 招聘信息 客戶支援
Nhân viên bán hàng Xuất khẩu (Mê Linh - Hanoi)ID:28573
14,000,000 VND ~ 18,000,000 VNDHanoi (General)工作内容
1. Quản lý khách hàng và đơn hàng - Tìm kiếm, phát triển và duy trì mối quan hệ với khách hàng quốc tế. - Tiếp nhận nhu cầu của khách hàng, tư vấn sản phẩm và chuẩn bị báo giá. - Kiểm tra, xác nhận các yêu cầu của khách hàng về sản phẩm, quy cách, tiêu chuẩn chất lượng và các yêu cầu tuân thủ (Compliance). - Tiếp nhận, kiểm tra và xác nhận đơn hàng từ khách hàng. - Đàm phán các điều khoản thương mại, giá bán, điều kiện giao hàng và phương thức thanh toán. 2. Lập kế hoạch sản xuất và giao hàng - Phối hợp với bộ phận Kế hoạch/Sản xuất để xây dựng kế hoạch sản xuất đáp ứng tiến độ giao hàng. - Theo dõi tiến độ sản xuất và tình trạng đơn hàng. - Lập và sắp xếp kế hoạch giao hàng theo yêu cầu của khách hàng. - Liên hệ, trao đổi với khách hàng về lịch giao hàng, lịch xuất hàng và phương thức vận chuyển. - Phối hợp với các bộ phận liên quan để đảm bảo đơn hàng được giao đúng thời hạn. 3. Thực hiện thủ tục xuất khẩu - Phối hợp với các đơn vị logistics, hãng tàu, đại lý giao nhận, cơ quan chức năng và các bên liên quan để thực hiện hoạt động xuất khẩu. - Chuẩn bị thông tin trên hệ thống phục vụ xuất hàng như tạo mã sản phẩm, kiểm tra giá bán, kiểm tra dữ liệu đơn hàng và các thông tin liên quan. - Lập, kiểm tra và hoàn thiện bộ chứng từ xuất khẩu gồm: + Commercial Invoice + Packing List + Certificate of Origin (C/O) + EUDR và các chứng từ khác theo yêu cầu của khách hàng hoặc quy định của nước nhập khẩu. - Theo dõi quá trình giao hàng, vận chuyển và xử lý các vấn đề phát sinh. 4. Chăm sóc khách hàng và xử lý khiếu nại - Theo dõi tình trạng thực hiện đơn hàng từ khi tiếp nhận đến khi khách hàng nhận hàng. - Tiếp nhận, phối hợp với các bộ phận liên quan để xử lý khiếu nại và các vấn đề sau bán hàng. - Duy trì mối quan hệ với khách hàng nhằm nâng cao mức độ hài lòng và phát triển cơ hội kinh doanh. - Quản lý dữ liệu và báo cáo - Tổng hợp, theo dõi và báo cáo chi phí vận chuyển. - Theo dõi doanh số, tình trạng giao hàng và công nợ khách hàng. - Lập các báo cáo định kỳ về: - Tình trạng giao hàng. - Tồn kho phục vụ xuất khẩu. - Tiến độ thực hiện đơn hàng. - Chi phí logistics và vận chuyển. - Doanh số và các chỉ tiêu kinh doanh theo yêu cầu của cấp quản lý. 5. Thực hiện các công việc khác theo phân công của cấp trên.
福利制度
- Bảo hiểm xã hội
- Tăng lương: 1 lần/ năm
- Thưởng: 1 lần/ năm
- Quà vào các ngày lễ lớn trong năm như 1/2 30/4 - 1/5, 2/9, sinh nhật.
- Tiệc liên hoan cuối năm
- Du lịch hàng nămSales Admin（Fresher/Chinese speaking/Dong Da, HN）ID:20218
10,000,000 VND ~ 13,000,000 VNDHanoi (General)工作内容
* Receive information from customers and the Sales Department, and coordinate promptly with related departments* Support Chinese interpretation during customer meetings* Prepare quotations, contracts, ringi applications, Delivery Orders, and receiving documents* Follow up on quotations, purchase orders, contracts, and customer purchasing status* Arrange transportation and monitor delivery schedules until machines and parts reach customer sites* Support preparation of import/export documents for machines and parts* Support visa, work permit, and temporary residence card applications for foreign employees* Conduct quarterly CIT analysis and support general administrative tasks* Manage office documents, products, and other office-related items* Other related tasks as assigned
福利制度
- Bonus 4 times (April, July, October, January)
- Company's trip (depends on performance)
- Social insurance
- Health insurance
- Taxi fee
- Cell phone
- Training (Japan, Singapore)
- Support for studying Korean Language
- Commuting: VND 500,000/month
- Commitment allowancePRODUCTION MANAGERID:28016
30,000,000 VND ~ 40,000,000 VNDBinh Tan工作内容
【Job Summary】- Implement tasks as assigned by the Management Board.- Directly participate in managing and operating production work in the factory.- Be responsible for establishing rules and regulations for the production workshop.【Job description (details)】- Advise and support the Factory Manager in developing daily/monthly/quarterly production plans for approval by superiors; and be responsible for organizing the implementation according to the approved plan.- Supervise and motivate teams/groups of workers in implementing objectives and plans according to assigned procedures and regulations.- Monitor and track daily/weekly/monthly production activities; identify shortcomings, conduct analysis and evaluation to find solutions.- Promptly report any issues regarding productivity, quality, equipment, labor, etc., to the Director for guidance and resolution.- Implement and manage the factory's production activities.- Directly supervise and direct the work of Team Leaders, Group Leaders, and Deputy Supervisors, ensuring effective coordination in work execution.- Be responsible for managing personnel and the production line.- Inspect and control the production process, productivity, and quality during each shift of each team/group in the factory; manage and tighten production efficiency to avoid delays in work progress.- Regularly inspect and evaluate non-conformities in the production process (personnel allocation, work coordination, quality of machinery and equipment, etc.) to find the causes and rectify them; at the same time, proactively prevent and find ways to improve.- Regularly monitor and inspect machinery and equipment during the shift, ensuring everything operates stably without damage or malfunction.- Develop, guide, and supervise the implementation of procedures and work instructions related to production activities.- Directly or indirectly guide workers on proper operation and compliance with occupational safety, environmental hygiene, and fire prevention regulations within the company.- Develop and improve standard production procedures, and train and educate workers.- Approve worker skill levels and qualifications, and propose salary increases and rewards for the factory workforce for approval by superiors.- Regularly monitor and encourage workers to complete their work; at the end of the day, remind workers to arrange goods neatly and maintain a clean workplace.- Monitor, care for, and promptly address the spiritual and material well-being of workers.- Organize and conduct regular and ad-hoc meetings with team leaders and group leaders of the production workshop.- Resolve related issues and any problems that arise.- Perform other tasks as directed and assigned by the management board.【Company/Job Attraction】- Opportunity to learn and improve your skill with international standards.- Professional, dynamic working environment - Full benefits package
福利制度
- Telephone allowance
- Work equipment allowance
- Computer provided
- Social insurance, annual health check-ups
- 13th-month bonusCustomer Support Assistant Leader(N2/Hanoi)ID:28381
14,000,000 VND ~ 18,000,000 VNDHanoi (General)工作内容
【Job Summary】We are hiring a Customer Support Leader to manage and oversee customer support operations.The role involves responding to customer inquiries in Japanese and supervising Vietnamese staff who handle Japanese-language support. The candidate will also coordinate with the Japanese headquarters and client companies to ensure service quality and operational efficiency.【Job Details】- Operations & Team Management: Promotion and management of either the back-office operations team (data checking, screening, data entry) or the customer support team (chat, email) for Japanese e-commerce sites.- Stakeholder Communication: Participate in meetings with Japanese group companies and clients alongside supervisors to handle business reporting, consultations, and general collaboration.- Performance & Quality Control: Measure team/operational KPIs and conduct quality control.- HR Management: Handle team attendance tracking, employee evaluations, and performance appraisals.- Other tasks assigned by manager.
福利制度
- Social insurance, health insurance
- Overseas medical insurance
- Bonus: twice a year (July/January)
- Raise in salary: twice a year (May/November)
- Health check: once a year
- Paid leave (in accordance with Vietnamese labor law)
- Birthday leave
- Free dress codeGeneral Director Assistant (English)ID:27813
15,000,000 VND ~ 20,000,000 VNDDist 11工作内容
【Job Summary】- Responsible for supporting the General Director in all activities.【Job description】(details)- Provide comprehensive administrative support to the General Director.- Manage the General Director's schedule, including meetings, appointments, and travel arrangements.- Prepare and edit correspondence, reports, and presentations in English.- Act as a liaison between the General Director and other departments, ensuring smooth communication and collaboration.- Handle confidential information with discretion and professionalism.- Organize and maintain the office filing system and records.- Assist in organizing company events, meetings, and conferences.- Perform other duties as assigned by the General Director.【Company/Job Attraction】- Meal allowance- Chance to overseas business trip - A dynamic and supportive work environment.- Full benefits package
福利制度
- 1 month Bonus
- Insurances related to Vietnamese law
- Other allowances are included in the Basic Salary
- Meal allowanceSFA/CRM Engineering Manager(Python or React/TypeScript) (N2/Hanoi) ID:28202
-Hanoi (General)工作内容
Mô tả công việc:• Phát triển các tính năng full-stack cho ứng dụng dịch vụ SFA/CRM của công ty (Sales Force Automation, Customer Relationship Management) • Triển khai các tính năng mới dựa trên yêu cầu từ bộ phận kinh doanh • Tối ưu hóa ứng dụng web nhằm đảm bảo tốc độ, khả năng mở rộng và hiệu suất cao • Cập nhật các xu hướng công nghệ mới nhất và áp dụng các công cụ/phương pháp phù hợp • Hướng dẫn, mentoring và hỗ trợ phát triển kỹ thuật cũng như định hướng nghề nghiệp cho các kỹ sư khác Môi trường phát triển:🔹 Hạ tầng & Công nghệ:• Cloud: AWS / GCP • Container: Docker, AWS Lambda • Frontend: React, TypeScript, OpenAPI • Backend: Python 3.9 • Cơ sở dữ liệu: MongoDB, AWS RDS / MySQL, AWS Redis, Amazon DynamoDB 🔹 Công cụ làm việc & giao tiếp:• Slack, Jira, Confluence • CI/CD: GitHub Actions, CloudFormation • Quản lý mã nguồn: GitHub • Công cụ khác: Google Workspace
福利制度
• Cung cấp laptop MacBook Pro
• Đóng đầy đủ BHXH, BHYT, BHTN theo quy định của Luật Lao động
• Bảo hiểm sức khỏe PVI cho nhân viên và 1 người thân
• 12 ngày phép năm + 1 ngày nghỉ sinh nhật
• Xét tăng lương 2 lần/năm tài chính
• Thưởng bán niên: lên đến 100% mức lương gross/tháng
• Giải thưởng Nhân viên/Đội nhóm xuất sắc mỗi 6 tháng
• Du lịch công ty hằng năm, khám sức khỏe định kỳ
• Hỗ trợ chi phí câu lạc bộ, tham gia hoạt động nội bộ (tối đa $20/tháng)Deputy Manager (North Division, Hanoi)ID:20084
-Hanoi (General)工作内容
1. Client services:• Timely renew insurance policies, strictly following Renewal Guideline of the Division• Follow up client’s growth & requirements• Design insurance program matching with client’s requirement• Keep & develop the relationship with clients/local insurer company• Negotiate terms & conditions with clients and reinsurers• Conduct Insurance seminars for both current and potential clients(explain the cover of insurance policy and claim procedure)• Provide consulting services to clients• Explore new clients2. Business Administration:• Assist supervisors to handle client services• Prepare and submit the Quotations to clients as per Division’s Guidelines• Check the policies issued by Business Processing Division (BP)• Plan client meeting schedules• Strictly follow up Premium Collection• Provide training, supervision and support subordinates.3. Co-ordination with other Divisions for related tasks4. Reports• Timely prepare periodic reports as required by the line manager5. Other office work as required by the Company
福利制度
- Attractive and competitive remuneration package: attractive monthly salary, Guaranteed Bonus, Short-Term Incentive Bonus, various types of allowances (telecommunication allowance, pocket allowance, special language allowance, risk surveyor duty allowance, hotline duty allowance…) and long service award.
- Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).
- Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary…), technical exchange seminar…).
- Minimum of 15 annual leave days; Annual health check-up at high standard level.
- International and professional work environment with high ethic and compliant culture.
- Annual company summer vacation and parties with teambuilding activities and talented performances.General Director AssistantID:24530
20,000,000 VND ~ 25,000,000 VNDDist 11工作内容
【Job Summary】- Responsible for supporting the General Director in all activities.【Job description】(details)- Provide comprehensive administrative support to the General Director.- Manage the General Director's schedule, including meetings, appointments, and travel arrangements.- Prepare and edit correspondence, reports, and presentations in both Japanese and English.- Act as a liaison between the General Director and other departments, ensuring smooth communication and collaboration.- Handle confidential information with discretion and professionalism.- Organize and maintain the office filing system and records.- Assist in organizing company events, meetings, and conferences.- Perform other duties as assigned by the General Director.【Company/Job Attraction】- Meal allowance- Chance to overseas business trip - A dynamic and supportive work environment.- Full benefits package
福利制度
- 1 month Bonus
- Insurances related to Vietnamese law
- Other allowances are included in the Basic Salary
- Meal allowanceSales and Customer Service (Japanese line customer)ID:27569
-Binh Duong工作内容
【Job Summary】- Responsibility as a Sales cum Customer Service【Main responsibilities】- Reply to Japanese customers via phone or email- Develop product and customer service- Find new customers- Assist in checking the general factory quality 【Company/Job Attraction】- Many opportunities to learn and advance in career- Young, dynamic, and positive working environment
福利制度
- Social/ Health Insurance according to Law
- Bonus/ Salary Review: once a year
- Company TripAdmin staff (SaaS / Tan Binh)ID:28059
12,000,000 VND ~ 15,000,000 VNDTan Binh工作内容
【Job Summary】We are seeking a dedicated Administrative Professional to manage the back-office operations of our Ho Chi Minh City office. You will be responsible for ensuring that all general affairs and preliminary accounting tasks are handled with high precision and care. This role is ideal for someone who enjoys supporting a team and maintaining an organized work environment in a Japanese business setting.【Responsibilities】- Invoice management and processing.- General affairs and office maintenance. - Organizing and filing company documents. -Coordinating with the local representative and external partners.- Assisting and coordinating with the external accounting firm. - Daily operational administrative support. - Managing office supplies and logistics.- Internal communication support.- Data entry and record keeping.- Other related tasks.【Job Attraction】Work-Life Balance: Stable working hours and weekends off in a professional environment. Key Support Role: Become the backbone of the local office, working closely with the representative. Skill Development: Gain experience in Japanese-style administrative standards and back-office management.
福利制度
<What you will be offered>
- Salary: a raise once a year
- 13 months' salary per year
- Windows Laptop for all staff
- Participate in insurance and annual health check-up programs
- Parking fee covered
- Transportation fee
