58 Jobs for Customer Success found
【Binh Duong/ Hanoi】法人営業担当ID:24650
2,500 USD ~ 2,500 USDBinh Duong, Hanoi, Nam Tu LiemJob Description
【求人概要】FA（ファクトリーオートメーション）用ユニット機器製品となるアルミフレームをメインに取扱う日系メーカーのベトナムビンズオン拠点にて、法人営業担当を募集しております。【仕事内容】・既存顧客および見込み顧客へのサービス紹介・販売・既存顧客のニーズを分析し、営業計画を立案・日系企業または海外の顧客との関係構築・ビジネス目標を達成に向けた各営業スタッフや関連部門との連携・顧客の満足を得るための各種問題への対応や顧客からのクレームに関する部署間調整・広告やプロモーション活動における新しいアプリケーションやトレンドのアップデート・顧客ニーズや課題、懸念事項、競合他社の活動、新製品/サービスの販売の可能性についてのマネージャーへの報告・その他マネージャーから指示される業務全般
Benefit
【福利厚生】
・初回ベトナム入国時の片道航空券
・就労ビザ・ワークパミット取得費用
・初回ベトナム入国時の最大6泊7日の滞在費
・昼食手当
・交通費
・皆勤手当
・社会保険
・年1回帰国費用：500USD
・昇給制度あり（年1回）
・固定13ヵ月分給料+業績賞与ERP Sales (cloud SaaS/ N2）ID:25960
45,000,000 VND ~ 90,000,000 VNDDist 3Job Description
<Job Summary>In this position, you will serve as a founding member of our Vietnam operations, focusing on the expansion of our proprietary cloud-based ERP solution, “ZAC.” You will be responsible for field sales activities, from proposing solutions to closing deals with new clients, aiming to build strong, trust-based relationships with key decision-makers and executives. Looking ahead, we expect you to play a central role in driving business growth and leading the expansion of our operations in the Vietnamese market.<Job detail>1. New Client Development- Develop and execute new business proposals targeting both Japanese and Vietnamese companies operating in Vietnam.- Create strategic touchpoints with prospective clients to raise awareness of ZAC and maximize opportunities for meetings and inquiries.- Collect and analyze client data to craft effective approaches tailored to each target.- Plan and execute marketing activities such as webinars, trade shows, and inside sales initiatives as needed.- Organize and lead initial client meetings; assess client needs through discussions and demonstrations of ZAC, focusing on their business challenges and system requirements.- Address identified gaps by proposing solutions using ZAC’s features and client case studies; facilitate additional meetings (e.g., simplified Fit & Gap sessions) with cross-functional client stakeholders.- Ensure alignment and clarity throughout the sales process; conduct persuasive presentations that connect ZAC’s functionalities to the client’s strategic goals.- Provide ROI-focused proposals and secure internal approval from the client’s decision-makers to finalize contracts.- Foster long-term client relationships through ZAC implementation and ongoing engagement.2. Partner Development- Collaborate closely with the Japan headquarters and other offices to expand business opportunities.- Identify and develop new channel partners or distributors in the Vietnamese market; build strategic alliances that create mutual value.- Strengthen relationships with partners by proposing and executing co-growth strategies.- Assist in the creation of proposals, sales collateral, and improvement of the sales process to enhance overall performance.3. Market Planning- Work alongside HQ members to develop go-to-market strategies and sales operations aimed at acquiring target leads.- Analyze local market trends, industry movements, and customer needs to adjust tactics and focus areas.- Contribute to building a sustainable sales pipeline by identifying high-potential prospects for ZAC implementation.- Other tasks assigned by the Manager<Attractive>- You will gain a lot of experience as you participate in the launch of the project.- Since 2018, we have made strong team and profit with offshore projects. It's time to develop VN market.
Benefit
- Salary for 13th month
- Full of social welfare under Vietnamese Labor Law (Insurance, annual leave, etc.)
- Annual travel, team building activities, and periodic health check
- 12 annual leave days and 3 paid summer holidays
- Training: Trained in soft and technical skills
- Salary raise (2 times/year)Sales Executive (HN)ID:25961
14,000,000 VND ~ 18,000,000 VNDBinh Duong, HanoiJob Description
【Job Summary】- Responsible for working as a Sales Executive【Job description】(details)- Finding potential customers from many sources as recommendation from current clients, search the internet, telephone directory… then make visits for product introduction.- Build a positive and long-term relationship with existing key customers, distributors & new customers as well to explore market for DIC products.- Control stock, negotiate contract & arrange for delivery when customers decide for order.- Arrange routine visit, regularly update & offer additional services & products to customers.- Provide sales target & budget yearly for in charged products.- Follow up and manage price fluctuation, stock and forecast.- Coordinate with sales admin to monitor and control customers payment.- Other duties relating to business is assigned.【Company/Job Attraction】- Opportunity to learn and improve sales skills with international standards.- Full benefits package- The opportunity to work in a large corporation, nice background for future career path
Benefit
- Bonus: 2 - 3months / year
- Social insurance
- Review salary: 1 time/ year
- Year End Party
- Company trip.
- 13 month salary
- Lunch allowanceERP Consultant (Dist3/ N2）ID:25959
45,000,000 VND ~ 90,000,000 VNDDist 3Job Description
<Job Summary>※They will conduct an onboarding program.*Depending on the timing of your joining, a short-term training program in Japan may also be provided.<Job detail>■Sales Meetings- Conduct meetings with new clients to understand their management challenges and objectives for system implementation while demonstrating the ERP system.- Identify specific system issues and propose solutions using ERP system parameters and case studies from existing clients to address the gaps.■ERP system Implementation Support- For clients in the implementation phase, gather insights on their business processes and determine the operational flow for ZAC.- Collect feedback from relevant departments, including Sales, Finance, and Management Accounting, during the evaluation phase.- Respect the opinions of all departments and support the project to ensure appropriate decision-making aligns with the objectives of ZAC implementation.- Prepare the master data for ERP system and make adjustments to parameter settings according to operational needs.■Customer Support- Provide support to clients during the operational phase, including assistance with monthly closing processes, integration with related systems, and resolving operational challenges.■Manual Creation- Create documentation for Vietnamese companies based on the user manuals and documents for the ERP system developed in Japanese.<Attractive>- You will gain a lot of experience as you participate in the launch of the project.- Since 2018, we have made strong team and profit with offshore projects. It's time to develop VN market.- Since we are global marketing agency based in Thai, Malaysia and Singapore, we have many knowledge and can cooperate to get Japanese National clients.
Benefit
- Salary for 13th month
- Full of social welfare under Vietnamese Labor Law (Insurance, annual leave, etc.)
- Annual travel, team building activities, and periodic health check
- 12 annual leave days and 3 paid summer holidays
- Training: Trained in soft and technical skills
- Salary raise (2 times/year)Sales Staff (N2/Trading/Hanoi)ID:25951
20,000,000 VND ~ 23,000,000 VNDHanoiJob Description
One of our clients, which is a trading company, is looking for a sales staff in Hanoi.【Job detail】- Develop and implement effective sales strategies to achieve business goals.- Lead, coach, and manage a high-performing sales team.- Set clear team and individual sales targets and monitor performance.- Analyze market trends and competitor activities to identify opportunities.- Build and maintain strong relationships with key clients and partners.- Collaborate with other departments to ensure seamless execution of sales initiatives.- Prepare and present detailed sales reports to senior management.- Identify training needs and organize development programs for the sales team.- Stay updated with industry trends and innovative sales techniques.- Other tasks assigned by the manager.【Attractive points】- You can work with a big responsibility at the newly established office.- You can utilize your language skills.
Benefit
- Tet bonus
- Transfer
- Salary review once an year
- Social insurance
- Health insuranceSales Staff (Lam Dong)ID:25583
9,000,000 VND ~ 12,000,000 VNDLam DongJob Description
【Job Summary】- Responsible for sales activities for fertilizer products in Lam Dong【Main responsibilities】- Manage and support customers, and distributors in the assigned area.- Provide technical consultation on fertilizer products for farmers and distributors.- Conduct market research and update competitor information.- Implement marketing programs and organize farmer workshops as planned by the company.- Prepare periodic reports on business activities, market situations, and customer feedback【Company/Job Attraction】- Opportunity to work in an international environment.- Collaborative and supportive work culture.- Full benefit package
Benefit
- Bonus (depends on performance) on June and December, Min 1month (last year 5months)
- Annual Leave (12 days/Year)
- Salary Review
- 24 hours motor bike Insurance
- Social Insurance
- travel allowanceSale Staff (Gia Lai)ID:25935
9,000,000 VND ~ 12,000,000 VNDGia LaiJob Description
【Job Summary】- Responsible for sales activities for fertilizer products in Gia Lai【Main responsibilities】- Manage and support customers, and distributors in the assigned area.- Provide technical consultation on fertilizer products for farmers and distributors.- Conduct market research and update competitor information.- Implement marketing programs and organize farmer workshops as planned by the company.- Prepare periodic reports on business activities, market situations, and customer feedback【Company/Job Attraction】- Opportunity to work in an international environment.- Collaborative and supportive work culture.- Full benefit package
Benefit
- Bonus (depends on performance) on June and December, Min 1month (last year 5months)
- Annual Leave (12 days/Year)
- Salary Review
- 24 hours motor bike Insurance
- Social Insurance
- travel allowanceSales Representative (Hanoi/ENG）ID:25938
18,000,000 VND ~ 24,000,000 VNDHanoiJob Description
Responsible for Sales Representative .【Job description】・Rental Warehouse Leasing- Promote leasing of our self-developed rental warehouses (currently under development in Hung Yen Province)- Negotiate lease terms with potential tenants.- Review leasing agreements and support contract-related documentation.・Construction Contracting - Collect business information from industrial parks, government bodies, and real estate agents through collaboration with Vietnamese staff.- Develop business relationships that lead to new construction contracts (factory, warehouse, office buildings, etc.).- Conduct research and planning for potential new real estate development projects.- Prepare proposal documents and other relevant paperwork.- Other related tasks【Company/Job Attraction】- Since the parent company in Japan is a listed company, they have a solid financial foundation- You can work by using your language skills - You will be able to be a part of a big project through this job
Benefit
- Telephone allwance: 1,000,000 VND
- Transpotation fee: 500,000 VND
- Language Certificate allowance（TOEIC／JLPT）
- 13th month salary (paid in Dec)
- Special Bonus (paid in Jan. based on business results and personal achievement)
- Interim allowance (Paid in Jul, Jan. based on half-year construction completion results)
- Annual leave
- Company trip (once a year)
- Congratulatory and/or condolence money (based on our Working Rules)Market Development Director – Wooden FurnitureID:25921
35,000,000 VND ~ 40,000,000 VNDDist 7Job Description
【Job Summary】- Responsible as a Market Development Director【Job description】(details)- Develop strategic market development plans, explore potential customers, and strengthen diversified distribution channels across the system.- Consolidate and analyze market data to promote market development in the wood industry.- Develop customer care plans to maintain and exploit potential clients, aiming to increase company revenue.- Directly work and negotiate with assigned customers from receiving product information, quotations, and samples to order confirmation, and monitor production progress from factory to customer.- Directly negotiate with customers regarding contract terms, delivery conditions, payment terms, and sample requirements according to the company's regulations.- In cases beyond assigned authority, report promptly to management for timely resolution.- Coordinate communication between customers and relevant departments to ensure timely and effective information handling.- Receive information via email and other communication channels regarding any issues from customers and partners.- Relay customer feedback to factories and report any unresolved issues to the Chairman of the Board.- Plan and attend industry fairs to survey markets, expand networks, and reference models/brands to help stabilize production and sales.- Evaluate and report on customer and market trends to the Chairman of the Board.- Frequently travel abroad to develop international markets for wooden furniture.【Company/Job Attraction】- Chance to overseas business trip - A dynamic and supportive work environment.- Full benefits package
Benefit
- 12 days annual leaves.
- Company trip, Year-End Party
- Insurance in full gross salary
- Gift for Tet/ Autumn Festival
- Oversea business tripSales ExecutiveID:25925
14,000,000 VND ~ 20,000,000 VNDTan BinhJob Description
【Job Summary】- Responsible for maintaining business relationships with old customers and expanding to new clients【Job description】(details)- Maintain business relationships, take care of old customers, and expand new clients (Mainly)- Plan and organize work schedule daily, weekly, and monthly, and implement a business plan that has been approved- Take notes when contacting the customers and record all customer information- Report content customer contact during the day for the Senior Sales Manager - Japanese- Get customers' orders and deal with the conditions: price, product quality, delivery time... and pass them to Sales officers (Sales indoor) who are in charge of proceeding to the next steps.- Receiving and handling customer complaints about product quality, delivery time...- Follow up on orders and urge customers to solve payment problems.- Trading, learning customer needs.- Search for potential customers.【Company/Job Attraction】- Work in an international, dynamic, and friendly environment- Full benefits package- The opportunity to work in a large corporation, the nice background for the future career path- Opportunities for promotion, and income improvement for competent, enthusiastic, and long-term people
Benefit
- Working & reporting directly to Japanese Manager
- Dynamic working environment
- Seniority allowance
- Annual trip/ medical checkup
- Insurance benefits as VN labor law
- Salary + commission on Sales/collection
