Sales cum Customer Success Staf (Dist1/ N2)ID:28989

20,000,000 VND ~ 25,000,000 VNDDist 1about 15 hours ago

Overview

  • Salary

    20,000,000 VND ~ 25,000,000 VND

  • Industry

    System Integrator, Hardware, Software

  • Job Description

    <Job Summary>
    This position is responsible for sales, system implementation support, and customer success for in-house IT products as well as SaaS solutions. As the company expands its in-house product offerings alongside its offshore development business, you will drive business growth by providing tailored proposals and operational support to meet client needs.

    <Detail>
    - Sales & Business Development: Conduct client interviews, deliver product demonstrations, and present solutions for in-house products and IT systems (targeting Japanese company in Vietnam).
    - Implementation Support & Customer Success: Support operational design during system rollout, conduct user training, manage user manuals, and handle post-implementation inquiries.
    - Cross-functional Collaboration: Relay client feedback and change requests accurately to the internal development/technical teams to drive product improvements.
    - Project Support: Facilitate communication and progress management between clients, local development teams, and the Japanese headquarters.
    - Other tasks from the manager.

    <Attractive Point>
    - Engage in the Growth Phase of In-House Products: Opportunity to play a core sales/CS role in expanding SaaS/ERP solutions tailored for the AI era, offering high impact and career growth.
    - Direct Access to Executive Leadership: Direct reporting line to the Japanese CEO enabling quick decision-making and rapid professional development.
    - Strong Work-Life Balance & Prime Location: Fixed weekend-off schedule (Saturdays, Sundays, and public holidays) with well-managed working hours, located in a prime office setting in District 1.

Qualifications

  • Requirement

    <Must>
    - Bachelor's degree
    - Japanese: N2 Intermediate level
    - 2~5 years of experience working as sales in the IT industry (Providing post-implementation support for ERP or SaaS is preferred)
    - Communication skills (ability to put oneself in the other person's shoes and prioritize their perspective)
    - High stress tolerance

  • English Level

    Doesn’t matter

  • Other Language

    None

Additional Information

  • Benefit

    - Social insurance
    - Tet Bonus

  • Working Hour

    08:00 ~ 17:00

  • Holiday

    - Saturday
    - Sunday
    - National Holiday

  • Job Function