Network Operation (N2/Tokyo, Japan)ID:27313

60,000,000 VND ~ 80,000,000 VNDJapanabout 1 month ago

Overview

  • Salary

    60,000,000 VND ~ 80,000,000 VND

  • Industry

    Software

  • Job Description

    • Monitor and operate network and IT infrastructure systems 24/7, including Network, Servers, and Load Balancers.
    • Monitor alerts, detect, and handle network/system incidents in accordance with SLA requirements.
    • Operate and maintain infrastructure services such as Web Servers, FTP Servers, Backup systems, Storage, and Load Balancers.
    • Perform basic configuration and operational checks for Load Balancers (e.g. HAProxy, Nginx).
    • Monitor systems using tools such as Zabbix, Grafana, Prometheus, and ManageEngine.
    • Collect logs, analyze root causes of incidents, and prepare periodic operational reports.
    • Coordinate with System, DevOps, and Security teams during incidents or infrastructure changes.
    • Conduct regular checks, configuration backups, and ensure compliance with operational procedures.
    • Support infrastructure changes following documented runbooks.
    • Perform other tasks as assigned by the manager.

Qualifications

  • Requirement

    [Must have]
    • Experience in operating and maintaining large-scale network systems (approximately 1,000 nodes)
    • Hands-on experience in hardware replacement, upgrades, and maintenance in production environments.
    • Solid understanding of core networking concepts and protocols, including TCP/IP, DNS, Proxy, etc.
    • Hands-on experience with Cisco Catalyst, Meraki, and Firepower products; at least 3 years of experience
    • CCNA certification is required.
    • Proven ability to identify, analyze, and implement solutions for network-related technical issues.
    Communication & Soft Skills:
    • Japanese proficiency: Minimum JLPT N2 level; ability to communicate across listening, speaking, reading, and writing (priority given to listening, reading, and writing if not fully proficient).
    • Strong communication and coordination skills, with the ability to work directly with stakeholders.
    • Strong willingness to learn and stay updated on new technologies, particularly Cisco products and solutions.

    Additional Information:
    • Work involves responsibilities across both Layer 1 and Layer 2 support.
    • Direct interaction with end clients via ServiceNow (email, chat, and phone support) is required.

    [Nice to have]

    • CCNP is a strong advantage.
    • At least 3 years of experience working with Cisco solutions is preferred.

  • English Level

    Doesn’t matter

  • Other Language

    None

Additional Information

  • Benefit

    - Saturday & Sunday OFF, Overtime pay is 150%, 200%, 300% as per labor law;
    - Salary review 2 times/ year, based on work performance and company’s performance;
    - Performance bonus, 13th- month salary, public holidays bonus (2/9, 30/4, 1/5, 1/1); bonus for Excellent Employee and Excellent Team;
    - Social insurance, health insurance, unemployment insurance and Bao Viet care insurance;
    - 01 hour paid leave per day for women having children under 12 months
    - Minimum 14 paid leaves per annum for all employees after probation;
    - Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
    - Yearly company trip and year-end party, quarterly team building and weekly eating together;
    - English - Japanese Club, Sports Clubs;
    - Men’s Day, Women’s Day, Children’s Day, Mid-Autumn Festival and other benefits under the provisions of the company;
    - Training courses and working opportunities with technical gurus

  • Working Hour

    8am ~ 5:30pm

  • Holiday

    Sat, Sun and National Holidays

  • Job Function

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