Overview

• Salary

  35,000,000 VND ~ 35,000,000 VND

• Industry

  Trading(Other), Trading(Automotive)

• Job Description

  -To provide field service, pre-sales, and post-sales engineering support.
  • To provide service, on site installation, troubleshooting, repair, preventive maintenance, and product
  consultations on our scope of supply (systems, spare parts, and robots) to customers.
  • To follow up for any new investment that customer may undertake in service and engineering related
  to robots.
  • Update recipient information in company systems
  • To escalate service problems and take ownership of problems until they are resolved
  • To manage customers’ expectations with quick, clear, and accurate delivery of pro-active service,
  information, and consultations
  • To ensure all services and projects meet the planned time, cost, and customer requirements.
  • To prepare service/project report, filing and update service documents
  • To adhere to the company process flow and compliance.