【Posting Closed】 Service Engineer (Tan Binh, Ho Chi Minh)ID:21342

This position is no longer available.

35,000,000 VND ~ 35,000,000 VNDTan BinhOver 3 months ago

Overview

  • Salary

    35,000,000 VND ~ 35,000,000 VND

  • Industry

    Trading(Other), Trading(Automotive)

  • Job Description

    -To provide field service, pre-sales, and post-sales engineering support.
    • To provide service, on site installation, troubleshooting, repair, preventive maintenance, and product
    consultations on our scope of supply (systems, spare parts, and robots) to customers.
    • To follow up for any new investment that customer may undertake in service and engineering related
    to robots.
    • Update recipient information in company systems
    • To escalate service problems and take ownership of problems until they are resolved
    • To manage customers’ expectations with quick, clear, and accurate delivery of pro-active service,
    information, and consultations
    • To ensure all services and projects meet the planned time, cost, and customer requirements.
    • To prepare service/project report, filing and update service documents
    • To adhere to the company process flow and compliance.

Qualifications

  • Requirement

    {MUST}
    - B.S. in Mechanical/Electronic Engineering or Automation / Mechatronics related.
    - Experience of programing with C, C++ or JAVA
    - At least 3 years of experience in the Service Engineer field for automation products and at least 1 year in the robotic area
    - Enlgish: Strong Intermediate level ( Ability to create documents in English (order report, documents related to repairs, etc.)
    - Professional competencies for customer interaction
    - Good problem solving and communications skills

    {PREFER}
    - Experience of using ERP is preferred

  • English Level

    Intermediate Level

  • Other Language

    English

Additional Information