Customer Service Engineer (Nam Tu Liem, Hanoi)ID:20776
40,000,000 VND ~ 44,800,000 VNDHanoi, Nam Tu LiemOver 3 months agoOverview
Salary
40,000,000 VND ~ 44,800,000 VND
Industry
Trading(Other), Trading(Automotive)
Job Description
- Programming of robot-based application modules.
- Creation of sustainable, state-of-the-art reference Robot SW applications modules.
- Assurance of delivery of defined applications in accordance with the specified, prioritized order and deadlines.
- To provide field service, pre-sales, and post-sales engineering support.
- To provide service, on site installation, troubleshooting, repair, preventive maintenance, and product consultations on our scope of supply (systems, spare parts, and robots) to customers.
- Application development
• Assurance of delivery of defined applications in accordance with the specified, prioritized order and deadlines
• Compliance with the agreed quality standards
- Advance commissioning
• To provide the commissioning training of developed application and on-site commissioning.
- Proposal and report writing
• To provide the proposal and report to fulfill the document request from internal and external user.
- Know-how buildup
• Safeguarding and continuous improvement of the know how in application engineering.
• Present solutions and application knowledge to sales and engineering team.
Qualifications
Requirement
{MUST}
- Degree in mechanical engineering, electrical engineering, mechatronic, controls engineering or equivalent qualification.
- At least 2 years experiences in setting-up, commissioning and programming of robotic application.
- Advanced knowledge of simulation of engineering systems .
- Java and C++ expertise.
{PREFER}
- Experience of using ERP is preferred
- Using 3D CAD software is preferrableEnglish Level
Upper-Intermediate Level
Other Language
English
Additional Information
Benefit
- Social insurance: Apply since probation time
- Healthy insurance: Bao Viet
- 13rd month salary
- Performance bonus (depend on company business status and individual KPI, normally 1 month)
- Review salary: 1 time/ year
- Company trip
- Year End PartyWorking Hour
8:00 ~ 17:00
Holiday
Saturday, Sunday & National Holiday
Job Function