Tuyển dụng 553
Customer Service ManagerID:23912
40,000,000 VND ~ 55,000,000 VNDDist 1Mô tả công việc
【Job Summary】Provides leadership to the Customer Service Department by achieving operational efficiency, reaching excellent customer satisfaction, and generating service business at a reasonable cost.【Job description】1. Quality Service Operation & Customer Satisfaction- Continuously find ways to improve Service Coverage.- Suitable parts stocking for faster repair.- Improve ASP technical competency through training and release of the service bulletin.- Outsourcing Projects.- Manage the call center. - Standardize all customer service procedures and policies.2. Service Partner Management, Service Network, Outsource Vendor- Periodic review and evaluation of Service Partners and Outsource Vendors.- Formulate and release Service Partner policy and guidelines.- Service Partner and Outsource Vendor meetings and operational reviews.3. Market Understanding- Gather customer service feedback. - Gather competitor’s service support information.- Analyze customer requirements with countermeasures.4. Service Product- Launch of an extended warranty offering to the corporate market- Launch a Maintenance Contract, when necessary, as an out-warranty service offering to the corporate market5. Showroom and solution center management - Responsible for managing solution center and showroom operation. - Enhance the product display and brand - Other tasks and reports as required
Phúc lợi
[What you will be offered]
- 13th-month bonus
- Annual Leave
- Phone allowance
- Gasoline Allowance
- Parking area will be provided
- Medical Insurance
- Medical Check-up
- Social Insurance
- Salary IncrementRobotics Technical Engineer ID:25566
23,000,000 VND ~ 32,000,000 VNDHanoi (General)Mô tả công việc
【Job Summary】Pre-Sales and Post Sales (Service) are both responsibilities (Pre-Sales 50% & Post-Sales 50% role) in the respective country. 【Main responsibilities1. Pre-Sales activities - Work with the sales team to propose/offer correct products or solutions to SI/customers - Support system integrator (SI) and end-users to resolve application issues. - Support SI and end-users in offering complete solutions with robot, vision, and 3rd party integration - POC - Support SI / EU (End-user) for POC as well as work closely with the sales team to progress leads through successful POC - Manage and maintain solution centers and demo units: Operational, tidiness, safety & cleanliness - Render technical support to sales promotion activities such as hybrid webinars/seminars/roadshows & exhibitions. - Guide sales engineers on responses to market demands, requirements, and competition activities - Training - Conduct product, application training, and maintenance training for SI and end-users - Teamwork working and team player with department members to achieve team goal - Creating and maintaining strong relationships with channel partners, and customers, understanding their needs, and providing specialist support and solutions. 2. Post-Sales/CS activities - Providing technical support by identifying technical problems and determining corrective actions in own area of expertise via remote or on-site service in any service category (installation and commissioning; maintenance; repairs; engineering and consulting; advanced services; extensions, upgrades, and retrofits; end of life services, replacements, etc.) - Work with RHQ & SEA countries to perform after-sales service to global customers - Attend service calls on-site or online within the expected turnaround time - Work with RHQ Service/technical team to identify root causes of technical issues, and support internal junior engineers to resolve customer's application issues. - Reporting early on any technical/contract/quality/program/cost issues to RHQ, along with recommendations for resolution. - Proposal & quotations for spare parts and service support to channel partners and customers and ensure timely billings of service provided - Identifying opportunities for end users to promote sales of Parts & Services. - Identify potential authorized service partners to appoint and support customer 【Company/Job Attraction】- We are a leading company of copy machines from Japan.- We just started to establish the new office in Hanoi last year, so you can work as a professional.- By using environmentally friendly products, the company is also contributing to environmental improvement in Vietnam. So you can contribute to the country's environmental problem as well.
Phúc lợi
[What you will be offered]
- 13th-month bonus
- Annual Leave
- Phone allowance
- Gasoline Allowance
- Parking area will be provided
- Medical Insurance
- Medical Check-up
- Social Insurance
- Salary IncrementQC DEPUTY MANAGERID:28015
20,000,000 VND ~ 25,000,000 VNDBinh TanMô tả công việc
【Job Summary】- Ensure high-quality industrial laundry services, adhering to occupational safety regulations and relevant quality management standards.- Develop and implement the company's quality management system; promote continuous improvement and optimize operational processes.【Job description (details)】- Develop, implement, and maintain a quality management system according to appropriate standards (e.g., ISO 9001, 14001, 45001, or the company's internal standards).- Plan and manage quality improvement programs, optimizing laundry, packaging, transportation, and logistics processes.- Establish and monitor quality KPIs (process accuracy, service error rate, order processing time, rework rate, etc.).- Manage internal quality audits, process inspections, and evaluations of suppliers and related partners.- Develop and train personnel on quality management, safety standards, and work procedures.- Coordinate with operations, engineering, safety, and customer service departments to ensure consistent quality throughout the service supply chain.- Analyze quality data, prepare periodic reports for management, and propose corrective actions.- Identify and manage risks related to quality and workplace safety; propose mitigation measures.【Company/Job Attraction】- Opportunity to learn and improve your skill with international standards.- Professional, dynamic working environment - Full benefits package- The opportunity to work in a large corporation, nice background for future career path
Phúc lợi
- Telephone allowance
- Work equipment allowance
- Computer provided
- Social insurance, annual health check-ups
- 13th-month bonusCUSTOMER SERVICE MANAGERID:28013
25,000,000 VND ~ 30,000,000 VNDBinh TanMô tả công việc
【Job Summary】- Responsible for managing and controlling the delivery process, personnel, and delivery vehicles.- Receiving and handling feedback, building relationships with customers, managing internal operations, and reporting.【Job description (details)】A. Delivery ManagementOperate Delivery Operations:- Develop delivery plans and schedules for hospitals/partners.- Assign and supervise the work of delivery staff.- Ensure that dirty laundry is received and clean laundry is delivered according to procedures and on time.Control the Delivery Process:- Supervise the counting, sorting, and processing of laundry at the delivery point.- Monitor and promptly address any issues that arise: shortages, loss, damage.- Check the quality of packaging, transportation, and the condition of linens before delivery to customers.Manage Personnel and Delivery Vehicles:- Manage trolleys, transport vehicles, and support tools at the hospital.- Train and guide new staff on delivery procedures.- Recommend additional personnel and supplies as needed.B. Customer Service ManagementReceiving and Handling Feedback:- Receiving information from hospitals/partners regarding laundry service quality.- Analyzing the causes and coordinating with relevant departments to develop solutions.- Reporting and proposing process improvements to enhance customer satisfaction.Managing Contracts and Service Terms:- Monitoring the progress of service contract terms.- Ensuring the quality and quantity of services provided meet commitments.- Coordinating with departments to address emerging requests from hospitals.Building Customer Relationships:- Maintaining good relationships with fabric warehouse managers and relevant departments at the hospital.- Conducting regular/ad hoc meetings to discuss service quality.- Collecting and analyzing customer feedback to improve services.Internal Management and Reporting:- Prepare periodic reports on customer service activities and propose improvement plans.- Coordinate with the logistics, production, and management departments to resolve arising issues.- Organize training and guidance for customer service staff on communication skills and problem-solving.【Company/Job Attraction】- Opportunity to learn and improve your skill with international standards.- Professional, dynamic working environment - Full benefits package- The opportunity to work in a large corporation, nice background for future career path
Phúc lợi
- Telephone allowance
- Work equipment allowance
- Computer provided
- Social insurance, annual health check-ups
- 13th-month bonusMarketing and Bidding ManagerID:28014
-Ba Ria - Vung TauMô tả công việc
<Job Summary>- Be responsible as an Marketing and Biding Manager<Job Description> (details)- Research, plan, and execute marketing activities to identify, develop, and expand the company's core service market for major strategic projects.- Gather, synthesize, analyze, evaluate, and provide advisory insights on market information. Develop and implement the company's marketing and advertising plans.- Act as a key advisor to the Department Manager/Board of Management in developing production strategies, expansion strategies, and market penetration strategies, in alignment with the company's overall strategy. Implement approved plans/strategies and prepare post-implementation reports. Gather information, analyze, and evaluate the effectiveness of implemented plans.- Develop, manage, and regularly update a database of clients, partners, potential projects, and the company's capability profile.- Coordinate with the Customer Service team to organize client relationship activities (team building) and effectively maintain client relationships.- Organize research and development activities, including market research, synthesizing proposals to the Managing Director on business cooperation plans, and monitoring the implementation of these plans.- Take a key role in managing, gathering information, and editing documents, information for introductions, advertising, promotion, and brand building for the company.- Manage, research, and implement advertising campaigns, client contacts; participate in exhibitions, trade fairs, and other trade promotion activities to disseminate information and promote the company's capabilities, services, reputation, and brand.- Lead the implementation of customer relationship management, public relations, and company image building, organizing events and business development activities.- Act as a liaison between departments within the company to implement external relations, communications, and press activities.- Research/analyze and assess market conditions to propose solutions and orientations for market expansion and service development.- Regularly update the list of current and potential competitors, along with their product lines, equipment, pricing, and business policies.- Maintain regular contact with clients/partners to foster positive working relationships.- Participate in bid preparation and submission related to the company's services, as required.- Participate in reviewing and negotiating commercial contracts, monitoring project/service contracts under implementation, and handling any arising issues.- Prepare reports and summaries of project/service implementation upon completion.<Job/Company Attractive Points>- Dynamic and professional working environment with opportunities for professional development.- Encouraged participation in sports and community development programs held by the company and corporate.
Phúc lợi
- Social/ Health Insurance according to Law
- 13-month salary
- Bonuses from company and project incentive fund (quarterly)
- Additional wage depending on the company’s performance.
- Travel Allowances (not including gross salary)
- Allowances for holidays and special occasions according to the company’s welfare fund.
-PVI Care insurance package (for inpatient and outpatient).
-Annual domestic or international travel.
- Allowances for clothing, fuel, and meals.
- Other benefits and rewards based on individual contributions to the company's development.Sales staff(English/HCM)ID:28007
25,000,000 VND ~ 30,000,000 VNDDist 1Mô tả công việc
<Job Summary>Join a prestigious Japanese trading firm during an exciting phase of growth as we prepare for local incorporation in Vietnam. This role offers the rare opportunity to handle high-quality industrial materials while working in a stable, sophisticated environment that truly values work-life balance with almost zero overtime. You will be part of a close-knit, supportive team where you can leverage your logistics expertise and sales skills to drive business diversification. We provide a platform where your contribution directly impacts the company’s expansion, supported by experienced mentors who are leaders in the industry. If you are a professional seeking long-term stability and the chance to represent a globally recognized brand in the local market, this is the perfect career move for you.<Job description (details)>- Manage existing client accounts through professional communication via email and telephone.- Coordinate international trade operations including import and export procedures for various materials.- Handle comprehensive trade documentation such as Invoices, Packing Lists, and shipping instructions.- Liaise with overseas group branches and headquarters to ensure smooth supply chain flow.- Support the expansion of new business segments, specifically focusing on plastic resins and chemical materials.- Negotiate pricing and terms based on established Incoterms and company policies.- Collaborate with the internal team to monitor inventory levels and delivery schedules.- Maintain strong relationships with logistics providers and customs brokers to ensure timely clearance.- Prepare internal reports regarding sales activities and market trends for the Representative Office.- Participate in occasional site visits or dinner meetings with clients and visitors when necessary.- Other related tasks as assigned by Japanese manager
Phúc lợi
- Salary: a raise once a year
- 13 months' salary per year
- Participate in insurance
- Company trip but depends on situationSoftware Emngineer (PL/SQL - N2, Hanoi)ID:28010
30,000,000 VND ~ 50,000,000 VNDHanoi (General)Mô tả công việc
- Tham gia tìm hiểu, maintain và phát triển hệ thống Data Warehouse quy mô lớn.- Phân tích yêu cầu, thiết kế giải pháp, lập trình, kiểm thử (UT/IT/ST), hỗ trợ UAT và vận hành hệ thống.- Xử lý và tối ưu các xử lý dữ liệu phức tạp phục vụ báo cáo tài chính.- Điều tra, phân tích và giải quyết các vấn đề phát sinh liên quan đến dữ liệu và nghiệp vụ.- Viết tài liệu phân tích, điều tra sự cố một cách rõ ràng, logic.- Trao đổi, họp trực tiếp với khách hàng Nhật bằng tiếng Nhật.- Giải thích, hỗ trợ người dùng cuối về các vấn đề liên quan đến hệ thống
Phúc lợi
- Bảo hiểm xã hội full lương áp dụng từ 2 tháng thử việc.
- Thưởng tháng lương thứ 13
- Thưởng dự án (theo năng lực và tình hình kinh doanh của công ty)
- Công ty mua gói Bảo hiểm sức khỏe Bảo Việt cho Nhân viên và các thành viên khác trong gia đình (vợ, chồng, con)
- Ngày nghỉ có lương: 19 ngày/ năm
- Lì xì Tết: 4 triệu VND
- Du lịch công ty (8-10 triệu VND/người/năm)
- Các ngày lễ như Tết Dương, Trung thu, sinh nhật,… có thưởng bằng tiền mặt hoặc hiện vật
- Các dịp team building, các event nội bộ như Du xuân, Giải bóng đá nội bộ, Family Day,
Halloween, Men’s Day, Women’s Day,.. được tham gia đầy đủ
- Các câu lạc bộ thể thao được hỗ trợ kinh phí hoạt độngEmbedded Engineer (Android Platform/HAL/Connectivity/Wireless/Lieu Giai, Hanoi)ID:28009
30,000,000 USD ~ 50,000,000 USDHanoi (General)Mô tả công việc
• Be responsible for requirement analysis.• Create/update design, coding, build the firmware for connectivity module.• Work with technology: IoT, Android PF
Phúc lợi
- Annual Health check up
- Accident and Medical Insurance
- Summer Vacation
- Team building activities
- Salary raise
- Bonus
- Additional special holiday
- Training (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.)
- Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.)Senior Sales Executive (Japanese speaking/Lieu Giai,Hanoi)ID:28008
25,000,000 USD ~ 40,000,000 USDHanoi (General)Mô tả công việc
Mission: Drive business growth while improving sales effectiveness1. New Business Development- Identify and approach potential clients (Focus on ASIA Market)- Conduct client meetings and needs analysis- Develop proposals (with planning team)- Close deals2. Sales Growth (Account Expansion)- Work with Marketing team to grow potential clients- Identify upsell / cross-sell opportunities- Maintain strong client relationships3. Sales Improvement- Analyze lost deals and identify root causes- Propose improvements in: pitch, proposal, approach- Test new sales strategies (experiment mindset)4. Cross-functional CollaborationWork with: Planning (proposal, strategy), Marketing (lead generation), Delivery team(*) KPI: Result, Revenue target, New clients acquired, Upsell revenue
Phúc lợi
- Annual Health check up
- Accident and Medical Insurance
- Summer Vacation
- Team building activities
- Salary raise
- Bonus
- Additional special holiday
- Training (Language Training, Technical Training, Soft-skill Training, On-job Training, etc.)
- Oversea business trips (Japan, China, Singapore, US, Mexico, EU, etc.)Chief Accountant (District 7/ N2)ID:28005
25,000,000 VND ~ 35,000,000 VNDDist 7Mô tả công việc
<Job summary>You will be in charge of the Chief Accountant in the Japanese manufacturing company.This company is one of the high quarity for the watch bands companies.<Detail>- Overall management and oversight of the accounting and finance department- Preparation of financial statements- Execution of accounting tasks, preparation of accounting documents and ledgers, and tax return preparation- Provision of accounting data and cost analysis support to management- Verification and validation of accounting transactions, management of accounting documents and ledgersand more<Attractive point>- You can get promoted for your correct reputation- You can work in a big company, with about 1,100 employees- If you get an excellent reputation, you can go to Japan for about a week as training (onece of year/choose about 5 member of the year )
Phúc lợi
- Full social insurance
- Employee accident insurance
- Annual leave: 12 days/ year
- Statutory holidays: 11 days/ year
- Tet bonus: At least one month's base salary
- Lunch allowance (Free in the company cafeteria, very tasty)