Tuyển dụng 2: Danh sách việc làm cho khu vực Vĩnh Phúc
IT Support Engineer (Onsite, Phu Tho)ID:29083
18,000,000 VND ~ 28,000,000 VNDVinh Phuc, Phu ThoMô tả công việc
<Job Summary>Our client is looking for IT Support Engineers to join the Managed Services team supporting a large enterprise customer in Vietnam. The role focuses on providing daily IT support to end users, supporting workplace IT equipment and onsite operations, and working closely with customer teams and the company's technical specialists.<Job Details>• Provide daily onsite and remote IT support to end users.• Troubleshoot hardware, software, network, and system-related issues.• Handle incidents and service requests through the ticketing system.• Support the installation, configuration, and maintenance of PCs, laptops, printers, and other IT equipment.• Perform daily system and operational checks.• Coordinate with vendors and technical teams when required.• Maintain operational records, reports, and documentation.• Support service transition, knowledge transfer, and improvement activities.• Support additional operational, transition, or project-related activities as assigned by the manager and aligned with business requirements.<Job Attractive Points>• Opportunity to work with large enterprise customers.• Professional training and career development opportunities.• Exposure to enterprise IT infrastructure and managed services.• Collaborative and international working environment.• Competitive salary and benefits package.
Phúc lợi
- Social insurance
- Health insurance
- Annual salary review
- Annual performance bonus
- Year-end party
- Company tripIT Systems Engineer (Infrastructure/Network & Security) (Onsite, Phu Tho)ID:29084
25,000,000 VND ~ 38,000,000 VNDVinh Phuc, Phu ThoMô tả công việc
<Job Summary>Our client is looking for IT Systems Engineers to join our Managed Services team, supporting a large enterprise customer in Vietnam.This role provides opportunities to work with enterprise IT infrastructure, network, and cybersecurity technologies while collaborating with customer teams, our client’s specialists, and regional support resources.The successful candidate will contribute to daily operations, incident resolution, service improvement initiatives, and technical projects within a managed services environment.<Job Details>• Infrastructure, Network, and Security Operations o Support the daily operation of enterprise IT infrastructure, network, and security systems. o Monitor system health and proactively identify risks and operational issues. o Troubleshoot infrastructure, server, network, and end-user-related incidents. o Participate in change implementation, maintenance, and service improvement activities. o Coordinate with vendors and technology partners when required. o Support knowledge transfer, system documentation, and operational handover activities. o Maintain and update operating procedures, technical documentation, and reports. o Participate in on-call and incident support when necessary.• Managed Service Activities o Handle service requests, incidents, and operational tasks through the approved ticketing process. o Escalate technical issues to senior engineers and specialist teams when required. o Support root cause analysis and problem investigation activities. o Work closely with customer teams to ensure stable daily operations. o Contribute to continuous service improvement initiatives. o Support operational improvements, knowledge transfer, service transition activities, and other technical assignments as required by the manager.<Attractive Points>• Opportunity to work with large enterprise customers.• Professional training and career development opportunities.• Exposure to enterprise IT infrastructure and managed services.• Collaborative and international working environment.• Competitive salary and benefits package.
Phúc lợi
- Social insurance
- Health insurance
- Annual salary review
- Annual performance bonus
- Year-end party
- Company trip