Customer Services Staff (Chinese speaking/ Hoan Kiem, HN)ID:27872
12,500,000 VND ~ 18,500,000 VNDハノイ(全域)約14時間 前概要
給与
12,500,000 VND ~ 18,500,000 VND
業界
Trading(Chemicals/Materials)
仕事内容
- Operate and maintain the Customers’ SRM systems, ensuring accurate data management and smooth processing of customer-related documents.
- Prepare and send Statements of Account (SOA) to customers on a regular basis, proactively supporting timely payments and minimizing overdue balances.
- Make delivery plan for customers
- Control PO from the customers and closely working with customer for delivery to satisfy customer requirements.
- Handling precursor declaration and chemical declaration for imported cargo & exported cargo (if any)
- Control & manage NG & return NG to suppliers/customers.
- Be responsible to place PO to suppliers; follow up and control this category of materials to meet the timing and reliability of the company.
- Based on Purchase Requisition, or forecast from Sale team, purchase materials per purchasing procedure and company’s policies.
求めている人材
応募条件
[MUST]
- Graduated from University with a relevant major or an equivalent university degree.
- Chinese proficiency: HSK Level 5 or above
- English: Upper-Intermediate Level
- Good Excel skills
- Good at communication, and interpersonal skills.
- About 2-year customer support experience in import-export, purchasing, and logistics
- Hard working, responsible, and reliable person
- Problem-Solving Skills
- Ability to work under high pressure and can work overtime.
[PREFER]
- SAP knowledge is an advantage.
- Have customer support experience in the Plastics or Chemical fields is a plus.英語
Upper-Intermediate Level
その他言語
Chinese
その他
福利厚生
- Bonus (2 times/year) & salary reviewed based on working performance
- Premium annual health check
- Full premium healthcare package for employee and family
- Company trip once a year (Oversea/domestic)
- Language allowance policy
- Flexible working regime
- Work from home regime
- Business trip allowance
- Social Insurance, Healthcare Insurance, Annual leaves, etc. as labor law就業時間
8:00 ~ 16:30
休日
Sat, Sun, National Holiday
職種
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