Customer Service Engineer (English Speaking/ Dong Anh, HN)ID:27826

17,000,000 VND ~ 30,000,000 VNDHanoi (General)about 8 hours ago

Overview

  • Salary

    17,000,000 VND ~ 30,000,000 VND

  • Industry

    System Integrator, Hardware, Trading(Other), Trading(Computer/Telecommunication), Trading(Machinery), Trading(Automotive), Manufacturing(Other), Trading(Electronics/Semiconductors), Manufacturing(Computer/Telecommunication), Manufacturing(Automotive), Manufacturing(Electronics/Semiconductors)

  • Job Description

    - Together with team perform customer support before and after sale about all company representative machines or Panasonic’s partner devices such (KohYoung, Saki machine) activities: Installation, Maintenance, Support Production, Troubleshooting Issue, Conduct training, Overhaul, ...etc).
    - Windows person, roller visit Customers to build up relationship, follow up and troubleshoot issue / customer’s requirements.
    - Propose solution items, software or service package to enhance customers’ satisfaction.
    - Report directly to Service Assistant Manager/ Manager and higher level.
    Notice:
    - New members will be attended training at company training center or On Job Training to improve knowledge / skills before handling activities.

Qualifications

  • Requirement

    [Must]
    - Bachelor’s Degree in Electrical/Mechanical or Mechatronic Engineering or related equivalent.
    - 2-3 years experience of technical field about maintenance and repairing Panasonic/Fuji/Keyence.. or relevant SMT equipment.
    - Strong mechanical, electrical, electronic skills.
    - Able to work independently and work under high pressure.
    - Service mind characteristic.
    - Effective communication / reporting / training skill is must.
    - Foreign language: English Intermediate level up
    - Computer proficiency including software relevant applications.

    [Prefer]
    - Chinese is advantage

  • English Level

    Intermediate Level

  • Other Language

    None

Additional Information

  • Benefit

    • Health Insurance Package
    • Competitive salary package with annual salary review and performance bonus twice a year
    • 100% salary in probation time
    • Various training courses by company and from company
    • Career development opportunity by internal recruiting program

  • Working Hour

    8:00 ~ 17:50

  • Holiday

    Sat, Sun & holiday

  • Job Function

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