概述
薪资
6,000 USD ~ 9,000 USD
工作行业
Other, Manufacturing(Other), Manufacturing(Automotive)
工作内容
■ 仕事内容：
• 会社全体のITインフラおよびオペレーションの管理
• 組織目標に沿ったITプロジェクト（インフラ・アプリケーション両方）の企画、実施、評価
• 他部門と連携し、ITニーズの把握と対応
• ITスタッフのマネジメント（監督・評価）
• 既存のプロジェクトやシステムの保守
• ITリスクの特定と軽減、関連法規・業界基準への準拠
• セキュリティポリシー、データ保護、災害復旧計画の策定・実施
• 脆弱性の特定、システムアップグレードの必要性や改善機会の評価
• 戦略的なITソリューションの提案、新システム・ソフトウェアの導入推奨
• 会社全体のITプロジェクトの企画から完了までの進捗管理（予算・品質・納期管理）
• ISO規格に基づくIT手順と規定の構築
• IT予算の作成・管理、リソース配分の最適化、ベンダーとの交渉、調達プロセスの管理
• IT部門のパフォーマンスレポートの作成
• 外部アドバイザー・ベンダーとの関係構築と維持
• 報告されたIT問題の迅速な対応と解決
• ゼネラルディレクターからの指示および新規業務への対応
资格
任职资格
必須条件】
• 大学卒業以上
• 英語中級レベル（会話レベル可）
• 製造業におけるITインフラ（システム・ネットワーク）およびアプリケーション管理の経験：5〜7年以上
• ISO基準に沿ったIT規定・手順の実践経験
• 高いマネジメント・リーダーシップ能力
• 日本語・英語での優れたコミュニケーション力（口頭・書面）
• 問題解決力・論理的思考力
• チームの指導・育成能力
• 最新のIT動向への知見
• 技術的な内容を分かりやすく説明する能力
• コンピュータセキュリティに関するベストプラクティスの知識
• 高いリサーチおよび分析能力
【歓迎条件】
- 現在ベトナムに在住している方英文
Intermediate Level
其他语言
None
相关职缺
Operator (N2 / Hanoi/ Leader in the future)ID:28096
15,000,000 VND ~ 16,000,000 VNDHanoi (General)职业类别
Software Engineer
工作内容
【Responsibilities】- Handle customer inquiries primarily through non-voice channels such as live chat and email.- Provide professional customer assistance via phone calls (small-scale voice support).- Resolve product or service problems by clarifying the customer's complaint and determining the cause.- Maintain a high level of accuracy in data entry and documentation of customer interactions.- Communicate with internal teams to escalate complex issues and ensure timely resolution.- Meet or exceed individual and team Key Performance Indicators (KPIs).- Handle some inquiries in English as required by specific global projects.- Provide feedback to supervisors regarding common customer pain points to improve processes.- Participate in regular training sessions to stay updated on product knowledge and system tools.- Other related tasks as assigned by the Team Leader or Manager.<Company/Job Attraction>- This company has just created a new business, so career progression is fast- As a start-up member, candidate can be involved in the launch of the company.- Parent company is one of the famous Japanese company- You can contribute to company's growth- Able to work in English and Japanese
福利制度
【What you will be offered】
- Tet Bonus (1 month)
- Annual Leave
- Medical check-up (1 time/year)
- Social Insurance
- Medical Insurance
- Parking
- Laptop will be provided
*Allowances include Gross salaryIT Assisatant Manager (Gia Lam, Hanoi)ID:28090
28,000,000 VND ~ 38,000,000 VNDHanoi (General)职业类别
QA/QC (IT), Tester, Other (IT), Pre-Sales, IT Helpdesk/IT Support/Admin, Programmer, IT Executive, Web Developer, Data Scientist, System Analyst, System Engineer, Mobile Developer, Network Engineer, Security Engineer, Software Engineer, Project Management (IT), Application Developer, Infrastructure Engineer
工作内容
I. Job Purpose.- IT Assistant Manager supports the IT Leader in ensuring the stability, security, and efficiency of the organization’s technology infrastructure. This role oversees daily IT operations, drives project execution, manages vendors, and provides technical support to optimize system performance and user productivity. By ensuring effective IT governance and aligning technology initiatives with business objectives, the position contributes directly to operational excellence and organizational growth.II. Job summary.- Developing and implementing IT strategies, policies, and procedures. This includes contributing to budgeting, resource allocation, and vendor management.- Overseeing Daily Operations: Monitoring and maintaining the organization's IT infrastructure, including networks, servers, hardware, and software. Troubleshooting and resolving technical issues, ensuring system uptime and data security.- User Support: Providing technical support to end-users, addressing hardware and software problems, and escalating complex issues to the appropriate personnel. This often involves training users on new technologies and software.- Team Supervision: May supervise and mentor a team of IT technicians and support staff, providing guidance and training. - Project Management: Assisting in the planning, execution, and completion of IT projects within budget and timeline constraints. This includes coordinating with vendors, stakeholders, and IT staff- Security Management: Implementing and maintaining security measures to protect sensitive data and systems. This includes managing access controls, firewalls, and intrusion detection systems. Staying up-to-date on security best practices and compliance regulations.- Vendor Management: Liaising with IT vendors to negotiate contracts, manage service level agreements, and ensure the timely delivery of services.- Documentation: Maintaining accurate and up-to-date documentation of IT systems, processes, and procedures.- Staying Current: Keeping abreast of the latest technological advancements and industry best practices to ensure the organization's IT infrastructure remains modern and efficient. Ensuring that IT systems and practices comply with relevant regulations and policies.- Budget Management: The process of creating, tracking, and adjusting a financial plan. It involves identifying income and expenses, setting financial goals, and making informed decisions about how to allocate resources. Effective budget management is crucial for individuals, families, and organizations to achieve their financial objectives and maintain financial stability.- Support Global / Regional roll out projects : Supporting global or regional rollout projects requires a structured approach encompassing various aspects, from planning and execution to ongoing support and evaluation
福利制度
- Review salary: 1 time/ year
- Bonus: 4 times - New Year Holiday, Lunar New Year, 30/4-1/5, 2/9 -> average 3.0 -4.5 month basic salary.
- Bonus based on company's financial performance
- Social insurance
- Healthy check: 1 time/ year.
- Premium insurance package
- Summer holiday: 7 days
- Lunar New Year Holiday: 13 days.NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG CHO GAME TIẾNG TRUNGID:28063
10,000,000 VND ~ 11,300,000 VNDHanoi (General)职业类别
Admin, Other (IT), Recruitment
工作内容
【Job Summary】Our client is a prominent IT service provider in Vietnam, backed by major Japanese investment. They specialize in high-quality operational support, ranging from game quality assurance to multi-language customer service, fostering a professional yet supportive work culture for tech and gaming enthusiasts.We are seeking two Customer Support Representatives to handle inquiries for a popular mobile game in the Taiwanese market. The ideal candidate should be fluent in Chinese and Japanese, possess a strong sense of responsibility, and be eager to build a career in the dynamic global gaming industry. 【Responsibilities】- Support customers via email for the Taiwanese version of the game application. - Respond to player inquiries accurately using Traditional and Simplified Chinese. - Study and utilize Japanese-language internal manuals and knowledge databases. - Follow standardized response templates to ensure service quality. - Complete a mandatory 1-month intensive training program upon joining. - Use Excel and Google Spreadsheets to track and report customer issues. - Collaborate with the internal team to stay updated on game features and updates. - Maintain high levels of punctuality and professional responsibility. - Work shift rotations, including weekends and public holidays, to ensure continuous support. - Perform other related tasks as directed by management. 【Job Attraction】Strong Career Support: New hires receive one month of professional training and have access to detailed manuals, making it easy for those new to the role to succeed. Generous Compensation & Benefits: Competitive salary with specific language allowances, 15 days of annual leave, and 300% pay for holiday shifts.Unique Work Culture: Enjoy a Japanese-style work environment featuring a unique reward system ("Pit" points) to exchange for authentic Japanese snacks and drinks.
福利制度
- Social insurance, health insurance
- Overseas medical insurance
- Bonus: twice a year (July/January)
- Raise in salary: twice a year (May/November)
- Health check: once a year
- Paid leave (in accordance with Vietnamese labor law)
- Birthday leave
- Free dress codeAI Engineer (Startup/ LLM/N2)ID:27693
30,000,000 VND ~ 40,000,000 VNDHanoi (General)职业类别
Other (IT), Application Developer
工作内容
【Job Summary】We are seeking a highly skilled AI Engineer to join a rapidly growing AI technology company as part of its strategic expansion into Vietnam. The company is headquartered in Japan and specializes in advanced artificial intelligence solutions, combining research-driven innovation with practical enterprise applications. As part of its Southeast Asia growth strategy, the organization is establishing a strong engineering presence in Vietnam to accelerate product development and deliver scalable AI solutions to regional and global clients.【Responsibilities】- Design and implement AI-driven features using large language models (LLMs).- Integrate LLM APIs (e.g., OpenAI, Claude, or equivalent) into production systems.- Develop and maintain backend APIs to support AI model inference and data workflows.- Collaborate with product and engineering teams to define system architecture and feature requirements.- Build scalable pipelines for data processing and AI model interaction.- Optimize performance, latency, and cost efficiency of AI services.- Contribute to technical documentation and best practices for AI integration.- Stay up-to-date with advancements in generative AI and recommend improvements.- Other related tasks.【Attractive Point】- You can play an active role as an early member.- The Vietnam base will become the core of the company's development going forward.- As the first startup company from the prestigious University of Tokyo, you will be able to work with highly skilled Japanese people.
福利制度
- Social insurance and medical insurance provided
- Transportation allowance
- 13th bonus