Mô tả công việc
Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement, and review operational policies and procedures.
Work with senior stakeholders.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Responsible for all department managers and supervisors, with review/approval
responsibility for all operations employees
Manage relationships with key operations vendors
Communicate customer issues with operations team and devise ways of improving the
customer experience, including resolving problems and complaints