Overview

• Salary

  -

• Industry

  Trading(Machinery)

• Job Description

  Provide Solutioning support to both internal staff and external partners thru training and on -site, good knowledge on CMS and workflow for 3 genres. <Photography , Sign and Dye sublimation printing
  
  ●Major Activities
  <Solutioning Support>
  - Provide product training and demonstration regularly
  - Support localisation of marketing tools, such as sales kit, Genre Presentation, external communication, creation print samples.
  - Genre Solutioning support thru presentation and explanation to customer site and via phone.
  - Product & software testing and comparison.
  - Support strategic partners thru presales activities that lead to sales closure
  
  <Provide 2nd tier support for partners /Users>
  - Provide support to all customers on Epson Solutions (bundle software only) via telephone
  
  <Technical advisory to Sales team>
  - Providing critical information from daily support and translate to useful marketing information
  - Compile and dissect technical information and fill gaps for PM team to address and resolve
  - Providing valuable market demands and trending to Sales team
  
  ●Your mission
  - Increase Epson value proposition to the market
  - Increase channel network comprehension of Epson Solutions and provide complete tools to engage the targeted market.
  - Create Epson value over Competitors and gain mind share thru sales channel
  - Support the penetration into strategic accounts and gain market share thru incremental sales
  - Increase ESC knowledge through constant support and training
  Maintaining high customer satisfaction with the region
  - Ensure the effectiveness of Epson Offering
  - Ensure Epson offering stay competitive , including future roadmap