4个职位: Banking
Analyst 1, IT Services & User Support Technician (Hoan Kiem, Hanoi)ID:28813
-Hanoi (General)工作内容
1, Job Purpose: The position is a customer-focused and proactive IT User Support Specialist to join our end-user support function. Reporting directly to the AVP, User Support Team Lead, this role is responsible for executing daily IT Service Desk Level 1 operations, supporting end-user devices, and ensuring timely and professional assistance for branch users in a controlled banking environment. The successful candidate will act as the first point of contact for IT issues, handle daily service requests, and maintain service quality and operational discipline. This role works closely withthe User Support Team Lead and collaborates with internal IT teams to deliver reliable workplace IT support.2, Job detail.- Act as the first point of contact for branch users, providing Level 1 IT Service Desk support.- Receive, log, and manage daily incidents and service requests via the ticketing system.- Ensure timely resolution of basic IT issues and properly escalate complex incidents to the Team Lead or specialized IT teams (Infrastructure, Security, etc.).- Set up, configure, and troubleshoot PCs, laptops, printers, peripherals, mobile devices, and standard workplace applications.- Assist with user onboarding and offboarding processes, including physical device allocation and account setup/removal coordination.- Maintain accurate ticket records, support logs, and assist in updating operational documentation.- Follow internal control requirements, IT policies, and compliance guidelines during daily operations.- Contribute to continuous improvement in user support processes and overall usersatisfaction.
福利制度
- Social insurance
- Healthy insurance
- 13rd month salary
- Review salary: 1time/ year
- Performance bonus
- 16 days leave
- Company trip
- Year End PartyCredit Transaction Associate (Sai Gon ward, HCM)ID:28308
-Dist 1工作内容
1. Credit Transaction Execution:- Manage processing of credit transactions (loans, guarantees, derivatives) in accordance with credit agreements and regulatory standards.- Oversee loan disbursement, documentation checks, periodic reviews, interest rate adjustments.- Monitor maturity dates, repayment schedules for loans and derivatives, ensuring timely action and risk mitigation.- Maintain transaction status tracking, manage daily administrative tasks with precision, and contribute to continuous process improvement.2. Agent Role Leadership:- Act as the lead agent and/or account bank/security agent in syndicated loan deals.- Lead contract reviews, coordinate receipt of agreements and secured assets, and oversee documentation flows.- Act as the central point of contact for communication between borrowers, lenders, and internal parties.3. Client & Business Support:- Serve as the primary contact for client requests, ensuring prompt and accurate responses to inquiries.- Provide guidance on documentation and compliance requirements, supporting relationship managers (RMs) in delivering exceptional client service.4. Internal Coordination:- Collaborate with RMs, clients, and internal departments to resolve issues, maintain high service standards, and ensure seamless transaction flow.5. Other Duties: as assigned by Team Head/Department Head.
福利制度
- Social insurance
- Healthy insurance
- 16 annual days leave per year
- Bonus: 2 times (Jan, Jul)
- Review salary: 1 time/ year (Jul)
- Year End Party
- Performance bonus
- Company tripRelationship Manager - Vice President (SOE market, Hanoi)ID:28247
-Hanoi (General)工作内容
- To promote Non-Japanese corporate business specifically focusing on State-owned enterprises and top tier Vietnamese enterprises, in order to contribute development of Vietnam and to achieve the set profit target of department- To manage good relationship with existing customers and develop relationship with the potential ones- To analyze the credit risk of customers and documentation process of the transactions- To monitor creditability for existing customers- To communicate and maintain relationship with Mizuho’s global networks, especially in ASIA region- To administer department’s daily job (optional)
福利制度
- Social insurance
- Healthy insurance
- 13rd month salary
- Review salary: 1time/ year
- Performance bonus
- 16 days leave
- Company trip
- Year End PartyVietnam Country Programme Manager (Hanoi)ID:27570
-Hanoi (General)工作内容
- The Country Programme Manager is accountable for the end-to-end delivery of major transformational programmes within the country. This role ensures that complex, multi-year initiatives are delivered on time, within budget, and aligned to strategic objectives, while meeting regulatory, risk and governance requirements. - The role serves as the single point of accountability for programme execution at the country level, working closely with country and regional management, programme sponsors, as well as technology, operations and risk functions. This role reports to the APAC Chief Information Technology Officer and Hanoi branch Managing Director. -> This must be changed later report is for BBD head.Key Responsibilities1. Programme Delivery & Execution:- Lead the end-to-end delivery of large scale transformation programmes, driving initiatives from inception through to benefits realization- Translate global and regional strategics into actionable, country-specific execution plans- Ensure all programmes deliver measurable business values and sustainable outcomes, aligning technical achievements with strategic objectives - Proactively coordinate interdependencies across workstreams, vendors and parallel initiatives to ensure seamless execution2. Governance, Risk & Control:- Establish and uphold robust programme governance frameworks, including steering committees, stage gates and escalation mechanisms- Ensure rigorous compliance with internal policies, regulatory requirements, audit standards and risk management best practices - Identify, assess, and actively manage programme risks, issues and dependencies; driving timely resolution and escalation where required.- Deliver accurate, transparent reporting on programme status, financials, risks and outcomes to both country and regional leadership3. Stakeholder & Change Management:- Drive alignment between country and region, as well as business and technology stakeholders, to ensure unified ownership of outcomes- Oversee programme budgets, forecasts, and financial controls, ensuring disciplined cost management and maximized value delivery- Lead and manage internal and external resources, including programme teams, vendors, and system integrators, to achieve strategic objectives
福利制度
- Social insurance
- Healthy insurance
- 13rd month salary
- Review salary: 1time/ year
- Performance bonus
- 16 days leave
- Company trip
- Year End Party