Technical Customer Support (Hanoi/Trading)ID:28583

20,000,000 VND ~ 25,000,000 VNDハノイ(全域)約21時間 前

概要

  • 給与

    20,000,000 VND ~ 25,000,000 VND

  • 業界

    Trading(Machinery), Manufacturing(Machinery)

  • 仕事内容

    【Job Summary】
    The company is a well-established Japanese trading firm specializing in industrial machinery and precision tools in Vietnam. They support major manufacturing sectors, including semiconductor equipment, automotive, and motorcycles, showing a remarkable sales growth of 1.7 times from 2025 to 2026. This position focuses on nurturing relationships with key existing clients in northern Vietnam, ensuring seamless delivery and strong technical follow-up.

    【Responsibilities】
    - Maintain and strengthen relationships with existing Japanese manufacturing clients.
    - Manage product delivery schedules and ensure on-time delivery to customers.
    - Coordinate with internal teams to handle client requests and technical issues.
    - Follow up closely with clients after product installation to ensure smooth operation.
    - Handle inquiries regarding semiconductor manufacturing equipment, automotive, and motorcycle parts.
    - Monitor client feedback and provide appropriate technical support or adjustments.
    - Prepare sales reports, delivery documents, and internal coordination records.
    - Assist in identifying new business opportunities within existing major accounts.
    - Commute and visit client factories located in Northern Vietnam for regular follow-ups.
    - Other related tasks.

    【Job Attraction】
    - High Growth Potential: The company is growing rapidly in Vietnam, achieving a 1.7x sales increase from 2025 to 2026, offering great stability and career prospects.
    - Focus on Customer Support: Less pressure on aggressive cold-calling, as the role heavily focuses on schedule management and following up with top-tier existing clients.
    - Technical Skill Utilization: Excellent opportunity for engineers or technical staff to transition into a customer-facing role utilizing their mechanical or production knowledge.

求めている人材

  • 応募条件

    <Must>
    - Degree or equivalent in Mechanical, Electrical, or related Engineering fields.
    - Japanese: N2 Intermediate Levels
    - At least 3 years of experience in delivery management, customer coordination, or schedule tracking.
    - Strong communication and follow-up skills.

    <Prefer>
    - English: Conversational Level
    - Experience working in mechanical design, electrical control, equipment maintenance, or project coordination within the manufacturing/automation sector
    - Ability to read mechanical drawings and understand basic structure feasibility

  • 英語

    Doesn’t matter

  • その他言語

    None

その他

  • 福利厚生

    【What you will be offered】
    -Bonus twice a year (Average two months)
    -Annual salary increase
    -Annual Leave
    -Gasoline Allowance
    -Phone Allowance: 400,000 VND
    -Company trip
    -Business trip to Japan
    -Medical check-up
    -Social Insurance
    -Medical insurance
    -Laptop will be provided

    ※ No sales commission

  • 就業時間

    8:00 ~ 17:00

  • 休日

    -Saturday
    -Sunday
    -National Holiday

  • 職種