Application Maintenance Service (AMS) Leader Leader (Urgent)ID:20971
1,100 USD ~ 1,500 USDHo Chi MinhOver 3 months agoOverview
Salary
1,100 USD ~ 1,500 USD
Industry
Manufacturing(Computer/Telecommunication), Manufacturing(Machinery)
Job Description
Roles and Responsibilities:
Provide support on routine work related to SAP system and other application in
corporation
Act as point of contact to receive request from user or other related business to support
in timely manner and ensuring SAP services are available and reliable to meet
business expectation.
Delegate and monitor tasks which has been requested by user to team members
On top and control all task which has been requested by user such as plan, status,
progress, issue/problem related to
Help members to resolve in-correct tasks or remove blockers related to tasks
Report status, enhancement works, actual progress timely to Japan
Manage routine work request by user and follow-up promptly
Working closely with other teams (eg: SAP Basis, SAP ABAP…) and Business Unit
to ensure issues and requests are addressed timely.
Assist business users in gathering requirement and preparation of Change Request
application.
Support users in carrying out User Acceptance Test
Post deployment support.
Update system documentation and training documents/user manual
Provide training to user
Qualifications
Requirement
<Must>
Degree holder / equivalent
Have real work experienced in application maintenance support(AMS)
Analytical and problem-solving skills.
Good documentation skills using MS Office applications
Good interpersonal and communication skills; ability to work well on cross functional
project teams and foster team commitment to tasks.
Have knowledge in business process related to finance, logistic are plus
Knowledge in Application Development or IT Infra configuration is Plus
Experience in people management is plus
Experience in Software development and AMS are plus
Japanese above N2 Level.
English : TOEIC 800, CERF-B2 or IELTS 6.0
<Prefer>
1. Preferred N1 Japanese level or equally levelEnglish Level
Intermediate Level
Other Language
None
Additional Information
Benefit
- Social/ Health Insurance according to Law
- Bonus/ Salary review once per year
- 13 month salary
- Tet bonus
- Company trip
- Oversea training courses (if any)Working Hour
8:00 ~ 17:00
Holiday
Sat, Sun, Holidays
Job Function