Top 5 AI Tools Every Vietnam HR Should Know

Top 5 AI Tools Every Vietnam HR Should Know

This article is written in English for readers in Vietnam. Vietnamese translations are available on our website. 

The Future of HR in Vietnam Is Powered by AI

Vietnam’s HR industry is moving rapidly toward automation and analytics. With rising recruitment costs, talent shortages, and the shift to hybrid work, HR professionals are turning to Artificial Intelligence (AI) tools to make data-driven, faster, and fairer decisions.

According to AON’s HR Tech Report 2025, over 68 percent of HR departments in Vietnam have implemented at least one AI-based solution — up from just 34 percent in 2023. Meanwhile, the Ministry of Information and Communications (MIC) projects that AI will contribute 12 percent to Vietnam’s GDP by 2030, with HR among its fastest-growing enterprise users.

From automating CV screening to enhancing learning and employee experience, these five AI tools are transforming how Vietnamese HR teams work in 2026.

1. HireVue / Retorio – Smarter, Bias-Checked Video Interviews

Video interviewing tools like HireVue and Retorio use AI to assess communication, confidence, and problem-solving abilities based on candidates’ tone, speech, and micro-expressions.

Why it matters: Vietnam’s competitive job market requires screening hundreds of candidates daily. AI interviews reduce screening time by 40–60 percent, according to Gartner’s HR Analytics 2025 report.

Local adoption: Tech and manufacturing MNCs in HCMC and Hanoi increasingly rely on AI video assessments for bilingual roles.

💡 Tip: Always combine AI video scores with a human review to ensure cultural and emotional context is respected — especially in Vietnam, where humility and group-oriented communication are valued.

📘 Related Reading: The Future of Hiring in Vietnam: How AI and Data Are Reshaping Recruitment

2. Textkernel / Paradox Olivia – AI for Candidate Matching & Chat Recruitment

Textkernel (Netherlands) and Paradox Olivia (US) are revolutionising recruitment in Vietnam’s MNCs. These tools:

• Parse résumés in multiple languages, including English, Vietnamese, and Japanese.

• Rank candidates using natural-language algorithms.

• Automate initial outreach via chatbots that respond 24/7.

Reeracoen Vietnam’s experience shows AI parsing tools can reduce manual candidate sorting by 70 percent, freeing recruiters to focus on engagement.

Vietnamese HR teams are especially fond of Paradox Olivia’s conversational interface, which aligns with local social-media habits and Gen Z’s mobile-first communication style.

3. Leena AI / ChatGPT Enterprise – Intelligent HR Knowledge Assistants

As remote work spreads, HR teams are overwhelmed by employee queries on payroll, leave, and benefits.

That’s where AI chat assistants like Leena AI or ChatGPT Enterprise (with secure enterprise-grade controls) come in.

These systems can:

• Automate FAQs and HR ticketing.

• Draft internal policy summaries.

• Support English-Vietnamese translation for global communication.

According to PwC’s AI Readiness Index 2025, AI assistants save HR teams up to 20 hours weekly by automating internal support tasks.

4. Coursera for Business / Udemy for Teams – AI-Powered Upskilling Platforms

AI isn’t just changing hiring — it’s changing how employees learn.

Vietnam’s workforce is hungry for upskilling, with 81 percent planning to pursue new certifications in 2026 (Reeracoen × Rakuten Insight APAC Workforce Whitepaper 2025).

AI-driven learning platforms like Coursera for Business and Udemy for Teams curate training paths based on each learner’s goals, role, and progress.

Why it matters: These systems can automatically recommend courses on data analytics, project management, and ESG leadership — three of the most in-demand skills in Vietnam’s job market.

Impact: Companies offering continuous learning have 24 percent higher retention rates (LinkedIn Learning 2025).

📘 Related Reading: Beyond Pay: What Vietnamese Professionals Want in 2026

5. Workday / SuccessFactors – Predictive Analytics for Workforce Planning

Enterprise HR suites such as Workday and SAP SuccessFactors use AI to forecast attrition, skill gaps, and hiring needs.

They provide real-time dashboards integrating data from payroll, engagement surveys, and performance metrics.

In Vietnam: Adoption is rising among multinational manufacturers and financial institutions preparing for Industry 4.0 transitions.

Use case: One Reeracoen Vietnam client in Ho Chi Minh City’s electronics sector used predictive analytics to reduce annual turnover by 15 percent after identifying high-risk departments early.

With Vietnam’s tightening labour market, data-driven HR planning is fast becoming the new competitive advantage.

How to Choose the Right AI Tools for Your HR Team

Choosing the right tool depends on your company’s size, industry, and maturity. Here’s a quick guide:

Objective	Recommended Tools	Outcome
Automate screening & interviews	HireVue, Retorio	Faster, bias-checked recruitment
Engage & prequalify candidates	Paradox Olivia, Textkernel	Improved candidate experience
Streamline internal support	Leena AI, ChatGPT Enterprise	Time savings & multilingual access
Upskill workforce	Coursera, Udemy	Continuous learning & retention
Forecast workforce trends	Workday, SuccessFactors	Proactive HR strategy

💡 Tip: Always ensure data privacy compliance with Vietnam’s Personal Data Protection Decree (PDPD) and maintain a human review process to avoid overreliance on AI recommendations.

🔍 FAQ: AI Tools in Vietnam’s HR Industry

Q1. Are AI HR tools affordable for SMEs?

Yes. Many now offer modular or SaaS-based pricing models that scale by headcount.

Q2. Will AI replace HR professionals?

No. It automates repetitive work, allowing HR teams to focus on culture, strategy, and engagement.

Q3. Is AI adoption regulated in Vietnam?

Yes. The MIC and MoLISA are drafting 2026 AI governance frameworks covering transparency, ethics, and data usage.

Q4. Which skillsets are essential for HR teams using AI?

Digital literacy, data analytics, and change management are top priorities for future-ready HR professionals.

✅ Final Author Credit

• By Valerie Ong (Regional Marketing Manager, Reeracoen Vietnam)

• Published by Reeracoen Vietnam — a leading recruitment agency in APAC.

📚 References

• Reeracoen × Rakuten Insight APAC Workforce Whitepaper 2025

• AON HR Tech Trends Report 2025

• Gartner HR Analytics Market Forecast 2025

• PwC AI Readiness Index 2025 – Southeast Asia

• LinkedIn Talent Insights Vietnam 2025

• Ministry of Information and Communications (Vietnam) – AI & Data Policy Updates 2025

🔗 Related Articles: 

• The Future of Hiring in Vietnam: How AI and Data Are Reshaping Recruitment

• Vietnam Hiring Trends 2026 – Sectors to Watch as FDI Rises

• Beyond Pay: What Vietnamese Professionals Want in 2026

🔎 Meta Description

From HireVue to ChatGPT Enterprise, discover the top 5 AI tools every Vietnam HR professional should know in 2026 — and how they’re transforming recruitment, learning, and retention.

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