33 Jobs for Customer Support found
Trưởng Phòng Kinh Doanh (Hải Phòng)ID:23911
20,000,000 VND ~ 26,000,000 VNDHai Phong工作内容
Phụ trách công việc kinh doanh và dịch vụ khách hàng chung:+ Chịu trách nhiệm các hoạt động sales cho căn hộ dịch vụ, khách sạn+ Hiểu về chiến lược kinh doanh của công ty, đặt mục tiêu, lập kế hoạch thực hiện hiệu quả+ Thực hiện kế hoạch kinh doanh cho thị trường cụ thể+ Luôn tìm kiếm khách hàng mới, đặt lịch hẹn, thương thảo, chào giá và kí kết các hợp đồng+ Thường xuyên gặp gỡ, trao đổi với các khách hàng hiện tại và khách hàng mứi để xây dựng và thắt chặt mối quan hệ phục vụ cho công việc kinh doanh bền vững+ Làm việc trực tiếp với Tổng Giám đốc để đảm bảo việc thương thảo tỷ lệ chào giá đáp ứng nhu cầu tài chính của công ty+ Quản lý và duy trì HTL sales qua kênh OTAQuản lý:+ Quản lý mục tiêu của nhóm để đạt mục tiêu doanh số công ty và truyền tải tầm nhìn tới từng thành viên+ Tạo kế hoạch thực hiện và KPI cho phép các thành viên ứng dụng tầm nhìn của cả nhóm vào hành động thực tiễn+ Lãnh đạo nhóm đảm bảo các thành viên thực hiện kế hoạch và KPI+ Nuôi dưỡng tinh thần làm việc nhóm và cải thiện doanh số của tổ chứcXúc tiến hoạt động kinh doanh và nâng cao nhận diện thương hiệu:+ Chuẩn bị và tham gia các sự kiện cho cư dân theo chỉ đạo khi cần+ Thực hiện các hoạt động xúc tiến quảng bá để tăng độ nhận diện thương hiệu+ Tăng quảng bá hình ảnh qua trang website và mạng xã hộiCác công việc khác:+ Lập hợp đồng, hóa đơn và các giấy tờ khác nếu cần+ Cập nhật và duy trì cơ sở dữ liệu quản lí khách hàng+ Phối hợp với các phòng ban khác nhằm đạt được mục tiêu chung của công ty
福利制度
- Social insurance
- Review salary: 1 time/ year
- Performance bonus: 1 time/ year
- Healthy check: 1 time/ year
- Year End Party
- Company trip
- Service charge: 1 time/ month (Depend on performance bonus & company business status)【日系大手物流会社】アシスタントマネージャー (経験者歓迎 / キャリアパス有り)ID:23918
2,000 USD ~ 2,500 USDTan Binh工作内容
【募集概要】日系大手物流企業にて、アシスタントマネージャーを募集しております。キャリアパスが充実した会社でのカスタマーサポートポジションです。ご応募お待ちしております。【職務内容】・日系企業の日本人窓口担当・新規顧客開拓・既存のお客様のケア・提案資料作成・現場立ち合い・通関業務（オぺーレーション手配、橋渡し的な役割）・輸送のトラブル、納期対応
福利制度
・各種保険
・ビザ、ワークパーミット負担
・昇給
・賞与
・その他 応相談Researcher (Headhunter Recruiter)ID:23862
8,000,000 VND ~ 9,000,000 VNDHanoi工作内容
- Support your team on below tasks:+ Researching candidate's information and matching jobs for candidates;+ Posting job vacant positions in advertisements;+ Scouting Candidate, screening the Resume (CV) of candidates, and pre-interview by cold call;+ Inviting candidates and setting interviews for Career Advisors (internal);+ Encoding candidates' data in the company's system;+ Doing reports relating to the recruitment process;+ Doing assigned tasks by Team Leader and Manager
福利制度
【What you will be offered】
-Social insurance and medical insurance for all staff
-Salary Review (2 time/year)
-Monthly Incentive
-Monthly perfect attendance allowance (300,000VND)
-Paid vacation leave (12 days/ year)
-Provide Laptop & Cellphone
-Healthcare insurance (work over 6 months)
-13th-month payment
-Parking Area
-Friendly working environment
-Company Event (Lunch, Dinner, Trip)HR cum GA Assistant Manager/Manager (Thai Binh/Manufacturing)ID:23798
20,000,000 VND ~ 35,000,000 VNDThai Binh工作内容
One of our clients, which is a Japanese garment manufacturing firm, is now looking for HR cum GA Assistant Manager/Manager.【What you will be working on】① Task of General HR -Revision and Abolition of personnel regulations-Creation of personnel contracts-Recruitment employee-Calculating of salary and bonus -Processing social insurance② Task of GA -Amendment and Abolition of general affairs regulations-Processing IRC/ERC -Correspondence with authorities (Audit response, Report preparation, etc.) -Contract examination-Surveys various vendor-Support for Japanese expatriates (Interpretation, Work permit application work, etc.) -Processing several Insurance (Fire insurance, Workers' compensation insurance, etc.) ③ Others-Business management-Education and Development of HR staff and GA staff-Reporting Business to the Report line (Japanese general manager)-Proposals Business improvement■ Attractive Point about company and this job-This is the big company in Japan, so you can work under good benefit.-This company is going to expand their business, so you can get unbelievable great experience!-This position is core member of this company, so you can grow up your skills and career!
福利制度
【What you will be offered】
-13th months Bonus
-Variable Bonus
-Annual Leave
-Salary Review
-Medical check-up
-Working Location Allowance
-Social Insurance
-Medical insurance
-A laptop will be provided
-Company TripSenior Sales Executive (HN, Japanese Speaking)ID:23237
-Hanoi工作内容
1. Client services:• Timely renew insurance policies, strictly following Renewal Guideline of the Division• Follow up client’s growth & requirements• Design insurance program matching with client’s requirement• Keep & develop the relationship with clients/local insurer company• Negotiate terms & conditions with clients and reinsurers• Provide consulting services to clients• Explore new clients2. Business Administration:• Assist supervisors to handle client services• Prepare and submit the quotations to clients as per Division’s Guidelines• Plan client meeting schedules• Strictly follow up Premium Collection• Provide training, supervision and support subordinates. 3. Co-ordination with other Divisions:• Cooperate with Corporate Claims Division / Retail Claims Division staff for claim matters of assigned clients• Cooperate with Underwriting division for daily works as well as arising matters related to policy issuance, underwriting information & survey schedule• Cooperate with Accounting for premium collection4. Reports• Timely prepare periodic reports as required by the Manager5. Other office works as required by the Company
福利制度
-Attractive and competitive remuneration package: attractive monthly salary Guaranteed Bonus, ShortTerm Incentive Bonus, various types of allowances and subsidies
-Premium healthcare insurance
-Training opportunities
-Minimum of 15 annual leave days; Annual health check-up at high standard level
-Annual company summer vacationSales Operation EngineerID:23623
-Tan Binh工作内容
【Job Summary】- Responsible for sales support activities and sales Accessory (available customers)【Job description (details)】- Research drawings/technical documents for after-sales activities: quote components, respond to customer requests, support the sales department.- Carry out product processing according to drawings, handle product-related errors during the processing process; and Support training customers to process according to drawings.- Summarize and prepare daily and weekly work reports for managers.- Ensure customer satisfaction by quickly and accurately responding to customer requests and complaints about products and services.- Other tasks as requested by the manager.【Company/Job Attraction】- Parent company is a listed company with a global presence that has several overseas offices- Full benefits package- The opportunity to work in a large corporation, a nice background for the future career path
福利制度
- Social, Health and Unemployment Insurance
- Bonus (depends on annual performance and company’s profit of the equivalent fiscal year)
- Health checkup (once a month)
- Company trip
- Annual salary review
- Use of our corporate motorbike, car, or taxi for transportation on business
- Laptops/ tablets will be provided
- Annual leave (12 days for first 2 years. After 2 years, plus 1 day of annual leave for each year passing)Customer Service Supervisor (Hoa Mac, Hanam)ID:21163
25,000,000 VND ~ 35,000,000 VNDHa Nam工作内容
- To Manage CS team activities (task division, personnel management, team building, training, etc.)- Making the detailed reports to Japan, synthesize complaints and take measures to handle together with the director and parent company in Japan- Business correspondence with other departments (contracts, complaints, import and export, etc.)- Supporting to introduce new software system to customers (order management software)- Other tasks will be asked by Manager
福利制度
- Social insurance
- Perfomance( 2 times, June & Dec)
- Perfect attendance
- Healthy insurance: MSIG
- Salary review: 1 time per year.
- Year End party.
- Compay trip.Customer Service (Hoa Mac/Label, Tag)ID:18265
13,000,000 VND ~ 17,000,000 VNDHa Nam工作内容
・Receiving orders from clients.・Cooperate with each department to deliver products ordered by customers on time.・When a quality problem occurs, this position need to cooperate with each department in the company to deal with it.・Manage the progress in cooperation with the headquarters in Japan and other ASEAN bases such as China. (Japanese 80%, English 20%). Other taks will be asked by Manager
福利制度
Social insurance
- Perfomance( 2 times, June & Dec)
- Perfect attendance
- Healthy insurance: MSIG
- Salary review: 1 time per year.
- Year End party.
- Compay trip.Guest Relations Position (Korean/Hanoi)ID:22820
2,000 USD ~ 2,800 USDHanoi, Nam Tu Liem工作内容
★Job overview-Customer service on the floor (mainly for Japanese and foreign customers)★Details-Customer service (guidance, free talk, etc.)-Table making-Training to local staff-Complaint handling-Operation of IT equipment (applicants only)
福利制度
-Complete social insurance and medical insurance
-Bonuses (Twice a year/Based on performance)
-Housing allowance (Max $500)
* Not included in Gross Salary
-Come to Vietnam Expenses Paid
-Return to Korea Expenses Paid (once a year)
-Company Trip
-Visa, WP payment【日系大手物流企業】セールスマーケティング職 (ハノイ勤務/ロジスティクス部門)ID:22814
2,000 USD ~ 2,500 USDHanoi工作内容
【求人概要】日系最大手の物流企業がロジスティクス部門にてセールスマーケティング職をお任せできる方を探しております。ご経験を活かしてご活躍頂けるポジションですので、是非ご応募くださいませ。【職務内容】・日系企業：ベトナム企業 ＝ 9割：1割・顧客に対する新規営業及び既存顧客のフォローアップ（新規：既存 ＝ 8割：2割）・市場分析や調査といったマーケティング業務 ※ 北部日系企業一覧をつくり、倉庫ニーズを調査、そこからアプローチするイメージ ※ データ、数値より、ロケーションや背景を分析できる方の方が良い（定量的より定性的な部分重視）・倉庫セールス業務・倉庫業務全般 (実務はベトナム人が担当なので、取りまとめ業務が主になる)【求人/企業の魅力】・オフィスはとても綺麗で就業のしやすい雰囲気です。・業界大手のお客様が多く、ベトナム内でネットワークを広げることが出来ます。・将来的には他部署への異動などキャリアパスも用意できます。・国を跨いだ仕事を行うためグローバルな仕事に携わることが出来ます。
福利制度
【福利厚生】
・賞与あり（業績に応じて支給）
※ 2022年実績：3~4ヵ月分
・有給制度あり
・昇給制度あり
・社会保険制度
・ベトナム医療保険（海外医療保険はなし）
・携帯代は含む
・ビザ、WPの取得費用負担
・みなし残業込み
・住居費込み（GROSSに含む）
