30 Jobs for Customer Support found
【日系/不動産開発】管理部門アシスタントマネージャー(ハノイ勤務)ID:24266
2,200 USD ~ 3,200 USDHanoiJob Description
【求人概要】日本の大手建設グループ企業で、管理部門のアシスタントマネージャーを新しく募集します。ベトナム国内の各グループ法人で活躍する社員をサポートする業務が主なミッションです。【主な仕事内容】幅広い管理部門全般の業務を主に従事していただきます。現地法人業務に留まらず、関連するその他現地法人の会社管理業務等にも携わっていただきます。・決算書や契約書対応業務のサポート・各種人事総務関連業務・営業サポート業務・日本や海外からの出張者サポート対応・ベトナム国内や海外各拠点との諸連絡・管理部門マネージャーや日本本社へのレポート業務・顧客折衝業務(民間企業や政府機関など)など【魅力ポイント】・日本を代表する大手企業のため、福利厚生や就業環境が充実しております。・残業はほとんどなく、ワークライフバランスが充実しております。・海外での大手不動産開発プロジェクトに携わることが出来ます。・英語を活かして働くことができます。
Benefit
【福利厚生】
・社会保険、医療保険、労災保険
・就労ビザ、ワークパーミット取得
・有給休暇
・テト賞与(年1回)
・一時帰国手当(年1回)
・社用車(ドライバー付き)
・昇給、昇格制度(年1回)
・健康診断(年1回)
・携帯用SIMカード支給
・社用PC支給Customer Due Dilligence (Dist 1, HCM)ID:24082
30,000,000 VND ~ 45,000,000 VNDDist 1Job Description
- Prepare Customer Due Diligence (CDD) form using customer information and personal IDs with high carefulness in inputting information, checking evidence and judging the result based on the rule. - Communicate with PIC in BP for each customer when the evidence is not sufficient. - Communicate with HO departments with customer in Japanese to obtain customer or private information. - Transit excel basis CDD process to Access centralized data base. - Other related duties instructed by the Management.
Benefit
- Social insurance
- Healthy insurance
- Year End Party
- Performance bonus
- Company tripTRAINING ASSISTANT (JAPANESE SPEAKER - HN)ID:24251
13,000,000 VND ~ 13,500,000 VNDHanoiJob Description
【Job Summary】- You will be in charge of Training Assistant at HR consulting company.【Job description】1. Plan and implement promotional activities and propose training and consulting programs- Plan, conduct introduction and promotion of training programs.- For in-house programs: Receive customer training needs and requirements, prepare proposals program, quote.- For public programs: Explain the training program, guide customers to submit applications.- Draft and negotiate contracts with customers.- Ensure a sufficient number of students to attend the Public course and the number of In-house training days month according to the company's goals.2. Responsible for organizing the program, conducting communications with relevant parties, and preparation pre-program logistics to ensure program quality.- Contact customers and partners to prepare rooms and locations for training and consulting.- Print training materials, prepare all supplies including necessary tools and equipment, and logistics such as meals, drinks, etc- Contact and support lecturers in booking air tickets, hotels and transportation for lecturers etc3. Support throughout the duration of the program4. Conduct post-program support activities- Issue payment requests to customers and track payments- Summarize assessment results from students and complete other reports after the program- Follow up the student's plan- Update customer information- Other procedures until the project is completed5.Other tasks- Build good relationships with customers and partners.- Finding new trainers and consultants for the company, coordinating with lecturers to develop new training programs and consulting services for the company.- Support other tasks within the scope of their responsibilities such as consulting and team building activities…- Support other tasks required by the company【Company/Job Attraction】- In addition to the 13th month salary bonus, there is also have bonus at the end of the financial year in April (1-2 months salary)- Opportunities to improve foreign language skills- Have training system to become a professional consultant.- Friendly work environment and an open working environment.
Benefit
- 13th month salary bonus and financial year end bonus (April)
- social insurance, health insurance, unemployment insurance, health check and annual company trip
- Participate in courses organized by the company. Trained and improved working skills such as communication skills, time management skills, planning skills.
- There are many opportunities to improve foreign languages: English and Japanese.Customer Service Supervisor (Hoa Mac, Hanam)ID:21163
25,000,000 VND ~ 35,000,000 VNDHa NamJob Description
- To Manage CS team activities (task division, personnel management, team building, training, etc.)- Making the detailed reports to Japan, synthesize complaints and take measures to handle together with the director and parent company in Japan- Business correspondence with other departments (contracts, complaints, import and export, etc.)- Supporting to introduce new software system to customers (order management software)- Other tasks will be asked by Manager
Benefit
- Social insurance
- Perfomance( 2 times, June & Dec)
- Perfect attendance
- Healthy insurance: MSIG
- Salary review: 1 time per year.
- Year End party.
- Compay trip.Sales Support (Dist1/ N2)ID:24218
20,000,000 VND ~ 28,000,000 VNDDist 1Job Description
Responsible for support Sales staff as a Sales Admin【Job description (details)】- Management DB's sales staff (keep track of their attendance)- Receiving orders and inform logistics company to arrange the domestic delivery- Making the documents (translate Vietnamese into Japanese)- Other tasks assigned by Japanese Manager【Company/Job Attraction】- Parent company is one of the famous paper copmany in Japan- They have many brands which is well known in all over the world- You can contribute to company's growth especially in north part of Vietnam
Benefit
- 13th months Bonus
- Annual Leave
- Mobile Phone Allowance
- Transportation allowance
- Salary review once a year
- Insurance according to Vietnamese lawAdmin cum Interpreter (N2, Construction)ID:24205
10,000,000 VND ~ 16,000,000 VNDBinh ThanhJob Description
【Job Details】- Translate Japanese GD's instructions, meeting details and documents.* Instruction includes the details of CAD* Meeting includes internal and external.- Handle internal and external documents - Working and maintain a good relationship with government agencies- Organizing events and activities of department/ company- To undertake office reception duties- Visiting customer with GD for a meeting (once or twice / month)- Other related tasks.
Benefit
- Lunch support
- Transportation support
- 1 month Bonus
- Insurances related to Vietnamese Law
- Health check (once a year)Factory Manager Assistant(Hai Phong / N2)ID:23950
25,000,000 VND ~ 30,000,000 VNDHai PhongJob Description
<Job Summary>One of our clients, which is steel frame company, is now looking for an "Factory Manager Assistant".<Job description (details)>1. Factory management support:- Product Progress Management- Inventory management- Import/Export- Factory staff management- Responding to emails and phone calls from clients2. Accounting:- Issue invoices to customers- VAT declaration- Communicate with Japanese General Director on accounting matters3. HR:- Salary calculation and payment- Social insurance fee calculation and payment- Coordinate recruitment activities and interviews4. Other:- Other tasks assigned by Factory Manager
Benefit
【What you will be offered】
- 13th month Bonus
- Salary increase based on performance evaluation (1 time/year)
- Annual Leave
- Gasoline Allowance
- Social insurance
- Medical insurance
- Medical check-up
*Allowances include Gross salary【日系/大手電子機器メーカー】経理・人事総務管理責任者(駐在採用)ID:24180
3,000 USD ~ 6,000 USDDist 7, Thu DucJob Description
【求人概要】日系大手電子電機メーカーにて経理・人事総務管理責任者を募集します。【業務内容】 ①経理業務 ・予算管理:予算策定、経費予算、予実管理、年度事業計画作成 ・管理会計:業績報告(見込・実績を日次、週次、月次で報告) ・財務関係:資金繰り、金融機関応対、固定資産管理、国税監査含む外部及び内部監査対応。②総務人事業務 ・毎年の賞与・昇給率立案、本社への稟議発行、最低賃金見直し、労務管理(職場環境・勤怠や福利厚生)など。 ・労災・事故・労務問題のリスク管理、緊急事態対応など。 ・場内設備営繕、法的メンテナンスの年間実施計画管理、費用管理、稟議発行など。③経理・人事総務の部門方針作成、展開、実績進捗管理。部門全員の労務管理、人事評価など。【求人/会社の魅力】・裁量権が大きく、
Benefit
【福利厚生】
・昇給昇格制度 (年一度)
・社会保険、健康保険
・テトボーナス (年間業績よって変動あり)
・退職金制度(ベトナム労働法に従う)
・通勤社用車あり
・有給休暇制度(年間12日間)
・夏季休暇制度
<手当>
・勤続年数手当
・責任者手当
・管理職手当
・語学手当
・家賃手当
・通勤手当
・皆勤手当Nhân viên Kinh Doanh (Hợp đồng 7 tháng, Dong Anh - Hà Nội)ID:24179
15,000,000 VND ~ 18,000,000 VNDHanoiJob Description
1. Trao đổi với khách hàng liên quan đến tình hình đặt hàng, lịch trình giao hàng, phương thức giao hàng và các vấn đề liên quan.2. Cập nhật thông tin FC(dự toán đặt hàng) của khách hàng lên hệ thống để chuẩn bị NVL.3. Cập nhật thông tin và các yêu cầu từ khách hàng và triển khai đến các phòng ban có liên quan để thực hiện.4. Theo dõi kế hoạch sản xuất, cập nhật thông tin cho khách hàng.5. Chuẩn bị các báo cáo liên quan.6. Các công việc khác theo chỉ thị từ cấp trên.
Benefit
- Bảo hiểm xã hội
- Thưởng: 1 lần/ năm
- Đi du lịch hằng năm
- Year end Party
- Quà vào các ngày official holiday.Executive (N2/HCM)ID:24153
15,000,000 VND ~ 16,000,000 VNDHo Chi MinhJob Description
Responsible for working as a Sales to provide insurance service to mainly Japanese manufacuting company located in south area of Vietnam. 【Job description (details)】- Sales to new companies: As soon as we obtain information on a new company entering the market, we make an appointment to meet with the company and introduce our company and the various non-life insurance policies we believe are necessary for companies entering the market, with the aim of closing the deal.- Sales to existing customers:We make regular visits to existing customers to understand their business/risk profile and provide them with information on the insurance policies they may need. We also perform renewal procedures for existing insurance policies at the time of maturity. Most of the work (more than 90%) is done here.- In the event of an accident, in cooperation with the Accident Department (specific procedures and responses are handled by the Accident Department), we will follow up as necessary. - Various disaster prevention materials and information will be provided by e-mail or during visits.- Request and manage premium payments to customers.- Coordination with underwriting and HR departments, head office, and other related departments.- Report and communicate to Manager - Other tasks assigned by Manager【Company/Job Attraction】- The company is the biggest company in non-life insurance in Japan- Top5 in the world even though still small in VN- As they are focusing on VN market, you can try challenging job
Benefit
- Tet Bonus
- Performance bonus
- Medical insurance
- Health check
- Company trip
- Company event
- Training (OJT, joining the seminer)
※Allowance that provided after probation term※
- Communication allowance (460k/month)
- Sales allowance (1,000k/month)
- Lunch allowance (500k/month)
- Transportation allowance (200k/month)
- Uniform allowance (1,000k/ year, every Jan after probation term)
- N1 language allowance (5,500k/month, 1 year after joining the company)