[Dist 1] Training Manager (Cosmetic/ Fragrance/ Retail)ID:12422
20,000,000 VND ~ 40,000,000 VNDDist 1Over 3 months agoOverview
Salary
20,000,000 VND ~ 40,000,000 VND
Industry
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Job Description
I- PRIMARY FUNCTION
• Recruit, monitor, manage, and motivate Sales Team to achieve sales targets given
• Responsible to all related activities of sales team
• Operate information, forecast and distribute goods to store system
• Manage and make the schedule and number of headcounts of sale staff in store system
• Manage information of customers and customer service
• Train, coach, and monitor closely to given Retail KPIs; ensure service standards and brand image Dior as a top luxury cosmetics brand
II- ROLES & RESPONSIBLITY
A- MANAGE ALL RETAIL RELATED ACTIVITIES:
• Inform sale target and enforce the sales team to achieve individual as well as store’s target
• Report daily – weekly and monthly to update for BOD and brand principle
• Weekly meeting to update performance of all stores and staffs
• Conduct report monthly to submit to BM & brand principle
• Manage and provide monthly report the given expense to be in line with budget for sales team
B- STOCK MANAGEMENT:
• Ensure to analyze and provide accurate stock for stores:
• Be responsible for allocate stock and new arrival items to all stores
• Analyze slow moving products, phase out to push sales
• Order stock for stores on weekly basic to all stores
• Transfer internal goods: Geodis warehousestore
• Analysis sale data to understand contribution of product, franchise, launch
• Train staff on product quality control at stores in terms of quantity and quality.
• POS management:
• New product launching:
• Product management:
C- MANAGE SALE STAFFS
• Propose incentive programs to motivate sales an all sale staffs and generate sales
• Report and analyze the effectiveness of all incentives programs on weekly and monthly basic
• Collect, check and confirm working hours, commission & incentive payment to BM & HR Dept.
• Motive and ensure sales team’s performance
• Follow up with HRD to manage staff transferring and recruitment
• Regular conduct training and coaching to sale team and new staffs.
D- MANAGE CUSTOMER DATA
• Analysis customer data base to serve business objectives, update and provide Customer Data to brand team and BGM and liaise with marketing to Follow Zone guideline to build & implement CRM program to strengthen customer’s loyalty
• Checking KPI and report the efficient of collecting customer information of Sales teamE- MANAGE RETAIL KPIs
• Be able to conduct regional Retail Training program (Addict to Retail) or any updated Retail Management program given from regional
• Regularly coach and prepare report to ensure staffs are followed and % growth of retail KPI.
E- MANAGE RETAIL KPIs
Qualifications
Requirement
* Must have:
- Education: Bachelor Degree or advanced
- Experience as a Retail Manager in Cosmetics & Perfumery area (at least 1 year)
- Experience at management level
- Experience and knowledge of Retail Sales, PR & Marketing
- Language: fluent in the English – both written and spoken because you have to report to BOD (Vietnamese & foreigners)
* Skills:
Computer skills: Office & especially must be master in Excel
Good communication skills and be able to present in seminar, coaching sale teamEnglish Level
Advanced Level
Other Language
English
Additional Information
Benefit
- Bonus: 13th month salary
- Premium Health & Personal Accident Insurance
- Quarterly Product Allowance
- Team building activities.
- Gifts for birthday, Tet and other Public Holidays.Working Hour
8:30 ~ 17:30
Holiday
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Job Function