Spare-Part Advisor ID:11939

10,000,000 VND ~ 14,000,000 VNDDist 1Over 3 months ago

Overview

  • Salary

    10,000,000 VND ~ 14,000,000 VND

  • Industry

    -

  • Job Description

    *To support the supply operation of Yanmar Spare Parts and Accessories to dealer network nationwide in a prompt and accurate manner, making contribution to the achievement of parts sales target, based on the company’s business objective & strategy.
    Communicate with dealer’s parts staff to ensure their Parts demands will be fully met.

    - Check parts catalogs update on YDS and issue parts bulletin to dealers for the new part-code on a timely manner.
    - Conduct the parts training to dealer’s parts staff on YDS, PartsXpress for smooth order handling.
    - Collect dealer’s parts situation before the main harvesting season and issue recommended parts list for their planning order.
    - Assist dealers with determination of Parts and Accessories requirements in catalogues.
    - Assist & advise parts order-taking staff in checking & determining dealer’s orders on RPMS and recommend interchangeable parts or other related parts if any.
    - Follow up and check parts consignment at dealers for sales, resupply to update the inventory control system to ensure there’s no discrepancy between RPMS with FA accounting system.
    - Work with JX Nippon to guarantee the on-time delivery of genuine oils to meet dealer’s maintenance service demand before and during the main season months, increasing oil sales.
    - Review and check parts stock level to issue internal transfer list between warehouses to achieve the high order fill rate.
    - Cooperate with service personnel to collect estimated order forecast for warranty service to consolidate into monthly stock order to overseas supplier.
    - Manage parts storage situation at 3LP warehouse accordingly
    - Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

Qualifications

  • Requirement

    <Must>
    - Bachelor degree in Mechanical/Automation/Machine
    - Good literacy of Ms Office, particularly Ms Excel.
    - English Intermediate
    - 1 year experience about spare part advisor to Agricultural machine (not sale)

    <Better>
    - Knowledge and experience of spare-part is preferable, especially parts of agricultural machinery or equipment is an advantage.

    <Others>
    - Mechanical background or knowledge of agricultural or similar industries.
    - Become familiar and efficient with all phases of the computerized inventory system required for parts operations or the ability to quickly learn.
    - Ability to look up parts and quote prices for parts using proper catalogue for particular machine models.
    - Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
    - High level of communication skills using all methods email, phone etc.

  • English Level

    Intermediate Level

  • Other Language

    None

Additional Information

  • Benefit

    - Social Insurance
    - Annual checking health
    - Bonus 13ths salary
    - seniority allowance: 3 year equal to 0.5 month salary, annual leave extra after 3 year: 1 days
    - Gasoline: 650.000 VND/month
    - Meal: 800.000 VND/month.
    - Health care insurance
    - 24/24 Insurance
    - Instrument to work: Latop, mobile card
    - Business trip allowance accordance
    - Bonus on holidays: 30/04 & 1/05, 2/09, New year Eve’s
    - Lucky money: 1.000.000/ holidays for both

  • Working Hour

    8:30 ~ 17:30

  • Holiday

    - Holiday: 30/04 & 1/05, 2/09, New year Eve’s, lunar new year
    - Working time: 8h30 to 17h30 (take a rest for 12h00 to 13h00) , working 6 days Saturday/year in harvest season.

  • Job Function