Spare-Part Advisor ID:11939
10,000,000 VND ~ 14,000,000 VNDDist 1Over 3 months agoOverview
Salary
10,000,000 VND ~ 14,000,000 VND
Industry
-
Job Description
*To support the supply operation of Yanmar Spare Parts and Accessories to dealer network nationwide in a prompt and accurate manner, making contribution to the achievement of parts sales target, based on the company’s business objective & strategy.
Communicate with dealer’s parts staff to ensure their Parts demands will be fully met.
- Check parts catalogs update on YDS and issue parts bulletin to dealers for the new part-code on a timely manner.
- Conduct the parts training to dealer’s parts staff on YDS, PartsXpress for smooth order handling.
- Collect dealer’s parts situation before the main harvesting season and issue recommended parts list for their planning order.
- Assist dealers with determination of Parts and Accessories requirements in catalogues.
- Assist & advise parts order-taking staff in checking & determining dealer’s orders on RPMS and recommend interchangeable parts or other related parts if any.
- Follow up and check parts consignment at dealers for sales, resupply to update the inventory control system to ensure there’s no discrepancy between RPMS with FA accounting system.
- Work with JX Nippon to guarantee the on-time delivery of genuine oils to meet dealer’s maintenance service demand before and during the main season months, increasing oil sales.
- Review and check parts stock level to issue internal transfer list between warehouses to achieve the high order fill rate.
- Cooperate with service personnel to collect estimated order forecast for warranty service to consolidate into monthly stock order to overseas supplier.
- Manage parts storage situation at 3LP warehouse accordingly
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Qualifications
Requirement
<Must>
- Bachelor degree in Mechanical/Automation/Machine
- Good literacy of Ms Office, particularly Ms Excel.
- English Intermediate
- 1 year experience about spare part advisor to Agricultural machine (not sale)
<Better>
- Knowledge and experience of spare-part is preferable, especially parts of agricultural machinery or equipment is an advantage.
<Others>
- Mechanical background or knowledge of agricultural or similar industries.
- Become familiar and efficient with all phases of the computerized inventory system required for parts operations or the ability to quickly learn.
- Ability to look up parts and quote prices for parts using proper catalogue for particular machine models.
- Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- High level of communication skills using all methods email, phone etc.English Level
Intermediate Level
Other Language
None
Additional Information
Benefit
- Social Insurance
- Annual checking health
- Bonus 13ths salary
- seniority allowance: 3 year equal to 0.5 month salary, annual leave extra after 3 year: 1 days
- Gasoline: 650.000 VND/month
- Meal: 800.000 VND/month.
- Health care insurance
- 24/24 Insurance
- Instrument to work: Latop, mobile card
- Business trip allowance accordance
- Bonus on holidays: 30/04 & 1/05, 2/09, New year Eve’s
- Lucky money: 1.000.000/ holidays for bothWorking Hour
8:30 ~ 17:30
Holiday
- Holiday: 30/04 & 1/05, 2/09, New year Eve’s, lunar new year
- Working time: 8h30 to 17h30 (take a rest for 12h00 to 13h00) , working 6 days Saturday/year in harvest season.Job Function