Overview

• Salary

  -

• Industry

  Trading(Machinery)

• Job Description

  ●Major Activities
  Report to Division Head
  1) Support service strategy set by Regional/Management, thus develops and recommend short and long term proposal through appropriate market an product research.
  2) Undertake the primary responsibility for partner management and customer service
  3) Co-ordinate closely with regional team for support and guidance
  4) 1st level post sales technical support for Epson range of products
  5) Managing and ensure set KPI are met
  6) Ensure spare parts availability through proper forecasting and management
  7) Understand local environmental and product safety standards
  8) Warranty cost management and control
  9) Analyse reports/data and provide for management reporting
  
  ●Outcome
   To ensure Sales company and regional HQ strategy and process are aligned
   CS operation and partner’s management are in control – with visibility and transparency
   Support in business growth in Vietnam with CS as a key contributor to success.