Customer Service(in dist 1)ID:11344

11,000,000 VND ~ 18,000,000 VNDDist 1Over 3 months ago

Overview

  • Salary

    11,000,000 VND ~ 18,000,000 VND

  • Industry

    -

  • Job Description

    ●Report to Vietnamese Manager
    - Getting inquiries from Japanese customers about warehouse products by email or Tel
    - Giving shipping instructions to Vietnamese companies
    - Going to their warehouse once a week to learn the job first

    - Processing sales invoicing in accordance with established procedures and standards.
    - Receiving supplier purchase invoices ensuring they are correct and passed to appropriate department for processing.
    - Ensuring each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost.
    - Maintaining and file all records in accordance with company procedure.
    - Constantly review working processes with carriers and transport companies to ensure best practice, but also that fees charged are inline with competitors.
    - Assisting the sales team with quotations and client/product knowledge.

Qualifications

  • Requirement

    <Must>
    ●Experience
    - 3 year work experience as customer service in logistics company
    ●Language
    - English: for company communication
    ●Skill
    - Skill: High communication skill
    - Other: Willing to learn customer service tasks/Passionate to be manager in the future
    ●Other
    - Can start working immediately

    <Advantage>
    ●Language
    - Japanese : can speak in Japanese for communicating with Japanese customers

    ✔If you only speak in Japanese, 5 year working experience in any industry is OK!

  • English Level

    Intermediate Level

  • Other Language

    None

Additional Information

  • Benefit

    -

  • Working Hour

    08:00 ~ 17:30

  • Holiday

    08:00-12:00(1 and half hour break)

  • Job Function