Customer Service(in dist 1)ID:11344
11,000,000 VND ~ 18,000,000 VNDDist 1Over 3 months agoOverview
Salary
11,000,000 VND ~ 18,000,000 VND
Industry
-
Job Description
●Report to Vietnamese Manager
- Getting inquiries from Japanese customers about warehouse products by email or Tel
- Giving shipping instructions to Vietnamese companies
- Going to their warehouse once a week to learn the job first
- Processing sales invoicing in accordance with established procedures and standards.
- Receiving supplier purchase invoices ensuring they are correct and passed to appropriate department for processing.
- Ensuring each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost.
- Maintaining and file all records in accordance with company procedure.
- Constantly review working processes with carriers and transport companies to ensure best practice, but also that fees charged are inline with competitors.
- Assisting the sales team with quotations and client/product knowledge.
Qualifications
Requirement
<Must>
●Experience
- 3 year work experience as customer service in logistics company
●Language
- English: for company communication
●Skill
- Skill: High communication skill
- Other: Willing to learn customer service tasks/Passionate to be manager in the future
●Other
- Can start working immediately
<Advantage>
●Language
- Japanese : can speak in Japanese for communicating with Japanese customers
✔If you only speak in Japanese, 5 year working experience in any industry is OK!English Level
Intermediate Level
Other Language
None
Additional Information
Benefit
-
Working Hour
08:00 ~ 17:30
Holiday
08:00-12:00(1 and half hour break)
Job Function