Overview

• Salary

  14,000,000 VND ~ 19,000,000 VND

• Industry

  -

• Job Description

  * Department
  - Technical Service - Field Engineer Unit
  - Report directly to: Field Engineer ASM
  - Report indirectly to: Technical Service Manager; General Director
  
  * JOB PURPOSE
  - Understand well the department's directions and objectives. Follow the action plan and assignment from Supervisor to handle/lead teammates to achieve unit's goal & objectives.
  - Take ownership and teamwork with related parties to contribute for company/team performance
  
  * AUTHORITY/ SCOPE
  - In charge technical matters in assigned territory (HCM Neighbor & South Eastern).
  - Support P&M regarding evaluate and build up FC channel in Technical matters (BTTC/BTE/3S).
  
  * KEY RESPONSIBILITIES
  1/ Marketing support-TB Family channel development
  - Support to build up BTTC (Survey, Training, support tools)
  - Study BTE program for TB FC
  - Trial 3S model for TB FC
  
  2/ PSR Competitor Survey
  - Update information of new products by Count surveys/ Data import/ from SALE and P&M
  - Allocate PIC to collect information/ NPI based on dealer and territory
  - Collect data of products (key brands/ sizes/ pattern) in market, issue NPI
  - Cooperate with IT to create data storage on share point
  - Upload data into Share Point for all teams
  
  3/ Support Market QA
  - Goodwill program with collaboration of car makers
  - Follow up goodwill program, confirmation and payment
  - Build up explaination videos for common damages
  
  4/ Field works in assigned territory
  - Check claim tire, making reply letter, issue reply letter
  - Field Test : include of make an appointment, checking, key in data, make report
  - Training on site for dealer/family channel/end-user
  - Handle team activities/projects in assigned territory
  - Support Sale/P&M activities.