Kỹ sư dịch vụID:18001
1,100 USD ~ 1,700 USDHanoiOver 3 months agoOverview
Salary
1,100 USD ~ 1,700 USD
Industry
SIer, Hardware
Job Description
- Support General Manager in delivering business strategies for operational efficiency and viability for the product and service support activities
- Provide dealer with on-site field support and advice to diagnose and troubleshoot heavy equipment hydraulic, electrical, engine and transmission faults and repairs etc
- Support dealer in new product assembly, providing equipment and parts training, reviewing and processing warranty claims, and assisting in spare parts recommendation and inspection
- Coordinate with dealer to collect and analyze data for market surveys and research, business planning and marketing support activities
- Identify opportunities for development on designated construction machinery products.
- Handle and resolve customer’s concerns and enquiries relating to the equipment machinery products and service
- Prepare and analyze monthly service reports on a timely and accurate basis
Qualifications
Requirement
- Diploma/Degree in Mechanical, Electrical or Mechantronic Engineering
- Minimum 5 years of related working experience and knowledge in construction machineries industry preferred
- Good command of English language (in order to liaise English speaking associates), Japanese Speaking is an added advantage
- Proficient in Microsoft office applications, such as MS Powerpoint, Excel and Word
- Excellent inter-personal, communication, presentation, problem solving and negotiation skills, able to engage with dealer in a professional and competent manner
- Able to work independently and be self-motivated
- A team player with positive attitude and strong customer orientationEnglish Level
Upper-Intermediate Level
Other Language
English
Additional Information
Benefit
- Social Insurances
- Bonus (1/year)Working Hour
8:00 ~ 17:00
Holiday
Sat, Sun and National Holiday
Job Function