IT Support/Help DeskID:17310

10,000,000 VND ~ 14,000,000 VNDHanoiOver 3 months ago

Overview

  • Salary

    10,000,000 VND ~ 14,000,000 VND

  • Industry

    Software

  • Job Description

    ★Responsibility
    -Support customer's troubleshooting with the maintenance team
    (Network, Server, PABX, System, Cloud, Security, or Access Line)

    ★Details
    -Receptionist
    -Troubleshooting with customers via call or by e-mail
    -Hearing the customer's problem and sharing to the maintenance team
    -Maintain customer relationship
    -Other task related to maintenance of the IT system

Qualifications

  • Requirement

    ★Must
    -English Intermediate
    -Experience of IT Support/Help Desk or Internal IT Staff for 2 years or more
    (Network, Server, PABX, System, Cloud, Security, or Access Line)

    ★Advantage
    -Japanese language
    -Working experience in IT company

    ★Advantage
    -Japanese language
    -Working experience in competitor

  • English Level

    Intermediate Level

  • Other Language

    None

Additional Information

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