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Customer ServiceID:165419,000,000 VND ~ 11,000,000 VNDHo Chi Minh, Tan Binh
Customer Service, Sales(Corporate)
IT - Software/Information Processing
- Responsible for supporting guests and clients
- Entertaining guests who come to the office
- Going to and picking clients at Airport
- Guiding clients around the city
- Office work as sales support; making documents and contracts
- Reporting to superior when any accidents occur
- N2 Holder of Japanese skill (Not N2 level)
- Positive and cheerful personality
- Female (good looking)
- Experience of studying in Japan
8:15 ~ 17:15
Sat, Sun and National Holiday
- Tet Bonus
- Project Bonus
- Paid annual leave
Executive (Non-Marine)ID:173308,000,000 VND ~ 12,000,000 VNDDist 1, Ho Chi Minh
Security/Armed Forces, Customer Service, Law/Legal, Personal Care, Social Services, Technical & Helpdesk support, Other(Services)
- To handle, adjust and settle Non-marine claims in HCMC;
- To comply with the guidelines of the Claims Manual and to deal with compliance and Internal Audit issues with both external and internal parties;
- To handle claims within authorized limits, check policy coverage and propose for settlement of valid claims;
- To book appropriate reserves within the authorized limit and report to higher levels as required;
- To follow up outstanding claims information and documents and negotiate with claimants for settling of the claims;
- To keep a good communication with customers (internal and external) to achieve a greater customer satisfaction claims service;
- To observe accuracy, completeness and timeliness when carrying out daily responsibilities;
- To assist higher levels in preparing reports, statistics and update the Claims Manual;
- To contribute to the sales function of the Company:
o Be alert to identify sales opportunities in the course of handling claims, and drawing these to the attention of appropriate staff without delay;
o Assist in handling claims in a way which will enhance the Company’s image and reputation for services of high speed and efficiency;
o Keep abreast of development in all classes of insurance in the market in order to identify trends and to formulate and propose plans to safeguard the Company’s competitive position;
o Ensure that cases beyond personal authority are preferred correctly with full supporting information and opinion and that the direction of higher authority is supported and implemented without delays.
- To execute other office tasks as required by the Company.
Executive (Front) / Bancassurance DivisionID:1692610,000,000 VND ~ 13,000,000 VNDDist 1, Ho Chi Minh
Banking/Financial, Sales (Financial Services), Sales(Corporate)
1. Business development:
- Target new business partners
- To plan proactively and take action on new business opportunity
- To bring MSIG products to new clients and businesses, taking key role in maintain relationship and taking care of client for the purpose of business development.
- To bring actively new ideas to business development and to engage in decision making to get final result.
- To plan and carry out marketing activities and sales supporting activities for Bancassurance products.
2. Client Service:
- To review renewal list for timely reminders to clients
- To offer quotations for clients
- To issue insurance policies
- To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
- To organize risk management seminars for existing clients
- To execute risk survey at client’s site as basic for offering quotation.
3. Outstanding/Unclear Premium:
- To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely
4. Business Administration:
- To manage and control date to date operation of the team
- To instruct, coach & supervise subordinate, nominees in daily work to ensure team result
- To provide and maintain, on an ongoing basis, a daily sales report, figures, forecasting & any records which may be required by company and to keep up to date records of sales and performance.
- Report any unusual problems to direct management
5. With concerned departments:
To cooperate with Claims Division:
- To settle the claim smoothly for customers in compliance with the company’s procedure;
- To follow up any pending claim cases;
- To organize risk/claim management seminars, risk survey at client’s site
To coordinate with Underwriting Division:
- To follow up with Business Processing Section for operation matters;
- To work closely with Underwriting Section for quotation and coverage;
- To cooperate with Loss Control Engineer to make risk survey at client’s site.
- To coordinate with HR Division for HR issues and Finance & Planning Division for all related jobs or in closed coordination with other departments for special events organized by Company.
- To update the market trends directly influenced on MSIG’s business activities;
- To report any unusual problems if any.
- To execute other office work as required by the Company
- To provide training to bank staffs and to the Bancassurance team
Bank Managers, Bank Staffs
Bank customers, Corporate Direct Clients
MSIG VN’s staff and other industry peers.
KEY PERFORMANCE INDICATORS:
- Turnover target
- Renewal ratio
- Credit control
- Customer satisfaction
- Attractive monthly salary, Guaranteed Bonus, ShortTerm, Incentive Bonus,...
- Varippous types of allowances (telecommunication, pocket, special language, risk surveyor duty, hotline duty allowance) and long service award.
- Premium healthcare insurance package including health and accident insurance in addition to basic
insurances regulated by the Labor Code to employees and their entitled families’members (depends on level of employees).
- Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary), technical exchange seminar).
- Minimum of 15 annual leave days; Annual health check-up at high standard level.
- International and professional work environment with high ethic and compliant culture.
- Annual company summer vacation and parties with teambuilding activities and talented performances.
- Employees are engaged and taken care by the company via various Trade Union activities.
Import- Export staff（English, Binh Thanh)ID:1793514,000,000 VND ~ 18,500,000 VNDHo Chi Minh, Binh Thanh
*Responsible for corresponding Import - Export task
*Making necessary documents of client demand such as dead line, number and quality)
*Corresponding with supplier
*Making order controlling file to control stock of our products
*Corporate together with oversea supplier and forwarder to adjust exporting to follow schedule
*Taking care Import Export treble if need
*Controlling by Excel
*Cooperate 1 more import , export staff in office
- 1 month Bonus
- Lunch support (included in basic salary)
- Communication expenses (included in basic salary)
- Company trip
- Commercial insurance of work-related accident
《四大会計事務所 ◉経験を活かせる》会計・税務コンサルタントID:179062,500 USD ~ 4,500 USDHo Chi Minh
Audit and Taxation, Other (Accounting/Finance), Sales(Corporate)
- 海外進出支援業務（市場動向調査、競合分析調査、財務・税務・会計コンサルティング 等）