[Dist 1] International Supply Chain Management Senior Customer ServiceID:14745

14,000,000 VND ~ 20,000,000 VNDDist 1Over 3 months ago

Overview

  • Salary

    14,000,000 VND ~ 20,000,000 VND

  • Industry

    -

  • Job Description

    * Job accountabilities:
    1/ Booking and PO management:
    - Coordinate with vendor and customer in receiving bookings
    - Check PO details and confirm booking to vendors
    - Place booking with carrier (Ocean/Air), prepare loading plan
    - Update systems – sending Pre-advice/post advice
    - Submit shipping instruction to carrier, prepare FCR/ Bill of lading
    - Issue invoice to shipper/vendors and settle payment to carriers
    - Receive and check documents submitted by vendors before sending to consignee or uploading in system
    - Update reports as requested by customers and supervisors
    - Handle daily correspondence (emails/phone calls) from shippers and consignees, solve arising problems before/after shipment on board
    2/ Take part in/handle new customer implementation, vendor workshop, vendor training, customer conference meeting
    3/ Collecting customer and market ‘s feedback for management review and/or suggesting ways to enhance work efficiency
    4/ Up-selling/Cross-selling OOCL Logistics services.
    5/ Handle other tasks assigned by team leader or Manager

Qualifications

  • Requirement

    < MUST HAVE >
    - Bachelor Degree (major: Economics, Foreign Trade, Sea Transport)
    - Good command of written & spoken English
    - Good communication skill, customer focused, achievement driven, teamwork and able to work under pressure.
    - Proficiency in computer literate (Excel, Word, Outlook and PowerPoint
    - Positive thinking & long-term career path

    < PRIORITY >
    Experience in shipping and/or logistics related field is a priority

  • English Level

    Upper-Intermediate Level

  • Other Language

    Chinese

Additional Information