[Dist 1] International Supply Chain Management Senior Customer ServiceID:14745
14,000,000 VND ~ 20,000,000 VNDDist 1Over 3 months agoOverview
Salary
14,000,000 VND ~ 20,000,000 VND
Industry
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Job Description
* Job accountabilities:
1/ Booking and PO management:
- Coordinate with vendor and customer in receiving bookings
- Check PO details and confirm booking to vendors
- Place booking with carrier (Ocean/Air), prepare loading plan
- Update systems – sending Pre-advice/post advice
- Submit shipping instruction to carrier, prepare FCR/ Bill of lading
- Issue invoice to shipper/vendors and settle payment to carriers
- Receive and check documents submitted by vendors before sending to consignee or uploading in system
- Update reports as requested by customers and supervisors
- Handle daily correspondence (emails/phone calls) from shippers and consignees, solve arising problems before/after shipment on board
2/ Take part in/handle new customer implementation, vendor workshop, vendor training, customer conference meeting
3/ Collecting customer and market ‘s feedback for management review and/or suggesting ways to enhance work efficiency
4/ Up-selling/Cross-selling OOCL Logistics services.
5/ Handle other tasks assigned by team leader or Manager
Qualifications
Requirement
< MUST HAVE >
- Bachelor Degree (major: Economics, Foreign Trade, Sea Transport)
- Good command of written & spoken English
- Good communication skill, customer focused, achievement driven, teamwork and able to work under pressure.
- Proficiency in computer literate (Excel, Word, Outlook and PowerPoint
- Positive thinking & long-term career path
< PRIORITY >
Experience in shipping and/or logistics related field is a priorityEnglish Level
Upper-Intermediate Level
Other Language
Chinese
Additional Information
Benefit
- Attractive salary
- 13th month salary bonus
- Performance bonus
- Company trip
- Allowance (phone, taxi,...)
- Private insurance (for personal & family)
- Professional working environmentWorking Hour
8:30 ~ 17:30
Holiday
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Job Function